diveavenue.com/en/- Logo - reviews

diveavenue.com/en/
Reviews:

50 reviews in the last 12 months131 total reviews  

4.88
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: Jun 17, 2022
The Trustmark indicates trustworthy online retailers.
diveavenue.com/en/ fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Aug 12, 2023
 Verified review
I recently had the pleasure of shopping at this online scuba diving store, and I am absolutely thrilled with the experience. I am delighted to award them a well-deserved 5 stars for their excellence. First and foremost, their product selection is unparalleled. They offer a wide range of high-quality scuba diving gear, accessories, and apparel that caters to both beginners and seasoned divers. Whether you're looking for a new wetsuit, a reliable dive computer, or any other essential gear, you're sure to find it here. What truly sets this store apart is its commitment to customer service. The website is user-friendly, making it easy to navigate through their vast collection. Product descriptions are detailed and accurate, helping me make informed choices. During the checkout process, I encountered no issues. The payment system was secure, and I received an instant order confirmation with all the necessary details. Shipping was prompt, and my items arrived well-packaged and in pristine condition. Furthermore, their customer support team deserves special recognition. I had a question about one of the products I purchased, and their response was swift and helpful. It's evident that they prioritize their customers' needs and go above and beyond to ensure satisfaction. In conclusion, I can't recommend this online scuba diving store enough. With their exceptional product range, user-friendly website, commitment to education, and top-notch customer service, they have truly earned their 5-star rating.

Top negative review

Mar 27, 2024
 Verified review
You sent me 4 carabiners and I duly paid for 5 pieces.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for diveavenue.com/en/

Filter
 Sort by  
Relevance
Mar 27, 2024
 Verified review
You sent me 4 carabiners and I duly paid for 5 pieces.
Report review
Answer by diveavenue.com/en/
Apr 1, 2024
Good afternoon M. Horvat. We had an exchange immediately by Email and we did recognized our mistake by sending 4 instead of 5. We immediately refund the missing one. We do not understand your evaluation with only one star for that, it is hardly evaluated. We are wishing you all the best dives. Best Regards, Diveavenue team