footballhouse uk
Reviews:

27 reviews in the last 12 months146 total reviews  

4.85
Excellent
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Top positive review

Jul 19, 2023
 Verified review
I ordered 2 arsenal retro shirts and I only received one since the second one run out of stock. To compensate me for the delay and the inconvenience, they offered me a discount code to get 2 shirts, one as an exchange for the one that run out of stock, and a second one as a gift. You can tell that they just want to have their customers satisfied , excellent customer service and excellent products.

Top negative review

Sep 28, 2023
 Verified review
Worst shopping experience ever. after 15 days since my order they finally made me aware that it was canceled because of the item being out of stock in some sizes. My ordered size was not even among them but they still canceled the order and the customer service was even worse. I asked for many times to issue a urgent report about it and i never got an answer. I don’t care if I got a refund, the whole situation was absurd.
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Reviews for footballhouse uk

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Jul 19, 2023
 Verified review

Excellent customer service!

I ordered 2 arsenal retro shirts and I only received one since the second one run out of stock. To compensate me for the delay and the inconvenience, they offered me a discount code to get 2 shirts, one as an exchange for the one that run out of stock, and a second one as a gift. You can tell that they just want to have their customers satisfied , excellent customer service and excellent products.
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Jun 6, 2023
 Verified review

10/10 all around

Amazing quality shirts with good shipping times. Very reasonably priced especially for the “rarer” shirts. Staff are very very helpful and can help with any problems that are usually solved quickly. Overall a fantastic site and shop that i will continue to use.
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Answer by footballhouse uk
Jul 4, 2023
Dear Andrew :-) Thank you for your kind words! Kind regards.
Oct 2, 2023
 Verified review

calidad increíble

Una calidad increíble, no le falta ningún detalle. Un servicio de atención al cliente magnifico, muy atentos en todo momento y rápidos. Volveré a comprar sin duda.
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May 9, 2023
 Verified review

Way to go, Hector!

This was my first order with them. The number on one of the shirts fell off after 2 washes and they sent me a new one totally free of charge. I have never had any other issue with the shirts, the quality is perfect. Hector has answered to all of my inquiries with the best solution
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Oct 3, 2023
 Verified review

Very qualified staff, great shirts

The customer service staff was always there to clarify any doubt. The shirts were better than expected for such a low price.
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May 9, 2023
 Verified review

CUSTOMER SERVICE 10/10

The customer service team is exceptional. They are always quick to respond to my questions and provide helpful solutions.
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Answer by footballhouse uk
Jul 4, 2023
Dear John, Thank you for your kind review :-) We really appreciate your words. Kind regards, The FootballHouseUK team ⚽️
May 9, 2023
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Answer by footballhouse uk
Jul 4, 2023
Dear Henry, Thank you for your review :-) Kind regards, The FootballHouseUK team ⚽️
May 9, 2023
 Verified review

very good

I recently ordered a football jersey from footballhouseuk.com and was impressed with the quality of the shirt. The customer service was also excellent, providing me with updates on my order and answering all of my questions promptly.
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May 9, 2023
 Verified review
I've ordered several football jerseys from them.com and have always been impressed with the quality and selection. Their customer service is also exceptional and they go above and beyond to make sure their customers are satisfied.
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May 9, 2023
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I had a great experience ordering from football house. The shipping was fast and the customer service team was helpful and responsive.
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Answer by footballhouse uk
Jul 4, 2023
Dear David, Thank you for your review :-) Kind regards, The FootballHouseUK team ⚽️
Oct 3, 2023
 Verified review
Incredible quality!!!
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Oct 13, 2023
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Calidad increíble y en tiempo estimado, repetiré otra compra seguro!
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May 9, 2023
 Verified review
EXCELLENT CUSTOMER SERVICE! The shirts are as expected
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May 9, 2023
 Verified review
Trustworthy store with very good quality shirts.
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Oct 3, 2023
 Verified review
10/10
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Oct 3, 2023
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Oct 3, 2023
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May 9, 2023
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Answer by footballhouse uk
Jul 4, 2023
Dear Chloe, Thank you for your review :-) Kind regards, The FootballHouseUK team ⚽️
May 9, 2023
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May 9, 2023
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Answer by footballhouse uk
Jul 4, 2023
Dear James, Thank you for your review :-) Kind regards, The FootballHouseUK team ⚽️