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sportfits.eu
Reviews:

244 reviews in the last 12 months624 total reviews  

4.48
Good

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  • Clear ordering process

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Top positive review

Apr 23, 2023
 Verified review
I wish …they could include a return slip in my order and I wish they could offer free returns within the EU. Good products, good customer service, I recommend. But for me, living in Sweden, the return process (with PostNord) was a hassle plus it was expensive and slow. It took app 3 weeks before I got my money back. This is the sole reason I may not buy from them again. Otherwise, I was a happy customer.

Top negative review

Dec 8, 2023
 Verified review
I ordered first time and had no follow up on when to receive my parcel by email which is normally done. Instead I found a note I my physical mailbox which was about to get lost in publicity papers. Very unsafe and old fashioned. I loved the jacket but returned it as too small. No return label was given so I had to struggle with UPS as a private client. I hope I will be reimbursed. I now bought the jacket in a larger size, but again 10 days gone and no update as to when I will receive it? This leaves me with an unsafe feeling.
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Reviews for sportfits.eu

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Jan 24, 2024
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Jan 26, 2024
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Jan 26, 2024
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Jan 24, 2024
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Jan 20, 2024
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Jan 19, 2024
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Jan 2, 2024
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Dec 30, 2023
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Dec 29, 2023
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Jan 12, 2024
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22/12

I placed an order on 22/12. Received a track-and-trace on 29/12. Still no updates in DHL tracking two weeks later. Decided to contact support, but also no response. I believe this webshop is good, but the updates regarding the delivery are lacking. I will adjust my review once I receive the order.
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Answer by sportfits.eu
Jan 19, 2024
Thank you for a review! We are sorry that you have not received your order. Your parcel was actually handed over by us to DHL, but we have not received any feedback regarding a tracking number or similar. For this reason, we have already initiated a refund of the purchase price and have already sent it back to you using the same payment method that was used in the order. Best regards Your SportFits-Team
Jan 9, 2024
 Verified review

Non-delivery of goods

I ordered and paid the goods 17th December 23. I still don't have the goods or a single answer to the question. I do not recommend the store
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Answer by sportfits.eu
Jan 11, 2024
Hello and thank you for your review! We're sorry that you haven't received your parcel yet. Your order from 15 December was dispatched by us on 17 December and handed over to DHL. You have also received a shipping confirmation with a tracking link to your email address j********@s******.*z. According to this, the parcel is still being processed and should be delivered to you in the next few days. Best regards Your SportFits-Team
Jan 17, 2024
 Verified review
no info about the order for more than 2 weeks, no answer to emails, impossible to talk by phone
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Answer by sportfits.eu
Jan 19, 2024
Hello and thank you for a review! We are sorry that you are unhappy with our customer service. Unfortunately, there were slight delays in our service channels. As we can see, your order was dispatched and handed over to DHL on 04.01.24, 14 hours after we received your order. You were also informed of this the day before yesterday during the telephone conversation with one of our service employees. We hope your parcel reaches you soon and that you are satisfied with the item you have purchased. Best regards Your SportFits-Team
Jan 10, 2024
 Verified review
Package not shipped yet after 7 days
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Answer by sportfits.eu
Jan 11, 2024
Hello and thank you for your review! We're sorry that you haven't received your parcel yet. Your order from 02.01.24 was dispatched by us on 03.01.24 and handed over to DHL. You have also received a shipping confirmation with a tracking link to your email address t********@h*******.**m. According to this, the parcel is still being processed and should be delivered to you in the next few days. Best regards Your SportFits-Team
Jan 18, 2024
 Verified review
I haven't my order yet.
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Answer by sportfits.eu
Jan 19, 2024
Hello and thank you for your review! Your order was dispatched within 24 hours of receipt. You have also received a dispatch confirmation with shipment tracking by email. According to this tracking, the parcel has reached you today and has been delivered to you. We hope you are happy with the product you have purchased. Best regards Your SportFits-Team
Dec 24, 2023
 Verified review
Shipped quickly. Great price. New as expected. Although PLEASE DO NOT USE DEUTCHE POST. The German postal service just does not know how to do German delivery.
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Dec 13, 2023
 Verified review
Website was very easy to navigate. User friendly makes the whole process more enjoyable. Products received as described and very fast delivery. Thank you.
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Dec 22, 2023
 Verified review
Muy bien. Pese a ser estas fechas llego a tiempo y en tiempo . Lo único que pone nervioso es no saber dónde está tu pedido para poder seguir
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Nov 30, 2023
 Verified review
I got my sleepingbag really fast and I allready knew what I was buying, so everything was excellent.
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Dec 22, 2023
 Verified review
Fast delivery abroad, nice product at super quality, excellent communication all through - all good
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