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Top positive review
Apr 23, 2023
Verified review
I wish
…they could include a return slip in my order and I wish they could offer free returns within the EU.
Good products, good customer service, I recommend.
But for me, living in Sweden, the return process (with PostNord) was a hassle plus it was expensive and slow. It took app 3 weeks before I got my money back. This is the sole reason I may not buy from them again. Otherwise, I was a happy customer.
I ordered first time and had no follow up on when to receive my parcel by email which is normally done. Instead I found a note I my physical mailbox which was about to get lost in publicity papers. Very unsafe and old fashioned. I loved the jacket but returned it as too small. No return label was given so I had to struggle with UPS as a private client. I hope I will be reimbursed. I now bought the jacket in a larger size, but again 10 days gone and no update as to when I will receive it? This leaves me with an unsafe feeling.
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Reviews for sportfits.eu
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May 13, 2023
Verified review
The whole proces was just as it should be. Very smoothly. Package delivered from Germany to the Metherlands in a few days. Very happy also with the item for a great price.
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Apr 24, 2023
Verified review
No problems, would shop here again
No issues with my order, delivery a bit slow, but that is as expected when ordering from a company in an other country.
I would not hesitate to order from them again.
I ordered a Giro ski helmet for my husband. Very good price and delivery was efficient and speedy. Good communication on the progress of the order.
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Apr 7, 2023
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The product was exactly as described in the web site, shipment organized really quick, everything was really easy and with good discount on sales.
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Apr 18, 2023
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Did not deliver all the items. Had to ask for a refund. Would not have purchased just the one item I got with the shipping costs I needed to pay.
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Answer by sportfits.eu
Aug 31, 2023
Hello and thank you for your review!
Unfortunately, the item you ordered was no longer available and had to be cancelled. The purchase price of the item in question was refunded to you immediately.
A stock shortage occurs when our staff cannot find a product in the warehouse (incorrect booking or theft). Out of stock rejection occurs when our quality control process finds a defect in the product before it is shipped. Less than 0.001% of orders are out of stock or rejected. We apologise if you have been affected by this rare but extremely annoying occurrence.
Kind regards
Your SportFits Team
Oct 7, 2023
Verified review
I like products quality and fast delivery.
You should send confirmation e-mail in english (or even better in the customer’s language)
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Apr 18, 2023
Verified review
Very good price, fast delivery
Very good price (discount) and fast delivery. The product arrived from another country within EU in 1 week. The fit is perfect.
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Nov 19, 2023
Verified review
Happy with the experience
Order arrived quickly, price was ok (cheaper than other stores at time of purchase). Delivered quickly. I would buy again.
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Apr 1, 2023
Verified review
Goods arrived as expected and matched what I bought. easy system to buy from. Delivery from Germany to NL took about 4 days
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