ielm.eeReviews

: 210Good

4.31

Reviews for ielm.ee

145 verified reviews in the last 12 months

210 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


May 9, 2022
I have purchased several times from Ielm, your softshell overalls have very good quality of the material. But every time I buy a new one I add a small piece a shoelace to the zippers slider's pull, as I find the pull is quite small and slips easily from my daughter fingers. A little peace of shoelace with a knot at the end gives a much better grip. I know some brands add a little piece of fabric to the pull for the same reason.
Report review

Show all positive reviews

the most relevant critical review


Oct 15, 2022
First - item what I choosed out was out of stock. Ielm did not informed me first, when I asked where is my order then they informed me and let choose other product. Second - I ordered product with printed name (with extra cost). Even after mix-up I received product without name print. Terrible communication, even when I wrote that I'm mad they don't have elementary politeness to write me back. No refund, no apology - disappointed. Definitely will not recommend!!
Report review

Show all critical reviews

Reviews for ielm.ee

Filter 
 Sort by Relevance 
(8)
 Verified review
Oct 15, 2022
First - item what I choosed out was out of stock. Ielm did not informed me first, when I asked where is my order then they informed me and let choose other product. Second - I ordered product with printed name (with extra cost). Even after mix-up I received product without name print. Terrible communication, even when I wrote that I'm mad they don't have elementary politeness to write me back. No refund, no apology - disappointed. Definitely will not recommend!!
Report review
Answer by ielm.ee
Oct 17, 2022
Hea klient, Loodame, et võtate vastu meie siirad vabandused hiljutise kogemuse pärast meiega. Teame, kui oluline on teie jaoks soovitud teabe kiire kättesaamine ja teie rahulolu on meie prioriteet number üks. Täname teid mõistva suhtumise eest.
 Verified review
Sep 19, 2022
Paki kätte saamine võtab aega. Nädalaga pole pakk kohale tulnud.
Report review
Answer by ielm.ee
Oct 4, 2022
Hea klient, Loodame, et võtate vastu meie siirad vabandused hiljutise kogemuse pärast meiega. Teame, kui oluline on teie jaoks soovitud teabe kiire kättesaamine ja teie rahulolu on meie prioriteet number üks. Täname teid mõistva suhtumise eest!
 Verified review
May 6, 2022
Package stil not received after 6 working days
Report review
 Verified review
Sep 8, 2022
I still have not got it :(
Report review
Answer by ielm.ee
Oct 3, 2022
Dear customer, Sorry for not replying to your message earlier! We know how important it was for you to be there for you or give you the information you needed. This time has been a bit overwhelming for us with many orders and preparations of new products for you. Have you received the package?
 Verified review
Oct 3, 2022
Report review
Answer by ielm.ee
Oct 5, 2022
Dear customer, We hope you accept our sincerest apologies for your recent experience with us. We know how important it is for you to quickly receive the information you request, and keeping you happy is our number one priority. We thank you for your understanding.
 Verified review
Sep 13, 2022
Report review
 Verified review
Sep 8, 2022
Report review
 Verified review
Feb 9, 2022
Report review