CarParts-Expert - ENReviews:
93 reviews in the last 12 months445 total reviews
Excellent
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Top positive review
Jan 18, 2023
Verified review
The plywood floor for was ordered for a Peugeot Partner. The floor arrived well packaged and has fitted easily and perfectly fits. It seems very well made. The only small criticism is the original invoice said to expect delivery after week 2 of 2023. It didn't arrive, so I contacted Car-Experts and was told expect it after week 5, due to Christmas holidays. It then arrived week 3, with no advanced warning and, understandably, it wasn't left by the delivery firm. After a phone call it was delivered the following day. If I had been told to expect it, I would have made myself available to receive it. It was more of a wasted journey for the driver.
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Top negative review
Aug 14, 2023
Verified review
Order from CarParts or refund not received.
CarParts didn't confirm that the carrier had the complete delivery address causing a return of the order. More than one month later I'm still waiting for a refund (they claimed that they didn't receive the order back, even when the order is not traceable anymore for almost a month ago, suggesting that they did).
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Reviews for CarParts-Expert - EN
Jan 18, 2023
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Jan 18, 2023
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Peugeot Partner floor
The plywood floor for was ordered for a Peugeot Partner. The floor arrived well packaged and has fitted easily and perfectly fits. It seems very well made. The only small criticism is the original invoice said to expect delivery after week 2 of 2023. It didn't arrive, so I contacted Car-Experts and was told expect it after week 5, due to Christmas holidays. It then arrived week 3, with no advanced warning and, understandably, it wasn't left by the delivery firm. After a phone call it was delivered the following day. If I had been told to expect it, I would have made myself available to receive it. It was more of a wasted journey for the driver.
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Answer by CarParts-Expert - EN
Jan 19, 2023
Good morning,
Thank you for your review.
Unfortunately, we were only able to provide you with the information we received from the manufacturer. We will certainly make a comment to them for a point of improvement.
Fortunately, the product is completely to your liking.
best regards,
CarParts-Expert.com
Jan 16, 2023
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Professionalism
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Jan 13, 2023
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How you handle my RMA/wrong delivery
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Answer by CarParts-Expert - EN
Jan 16, 2023
Good morning,
Thank you for your review. If we make a mistake, we are happy to correct it for you quickly and properly.
best regards
CarParts-expert.com
Jan 13, 2023
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Dec 26, 2022
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Dec 22, 2022
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Delivery was swift and the part great
Delivery was swift and the part was of great quality
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Answer by CarParts-Expert - EN
Dec 22, 2022
Good afternooon,
thank you for your review.
Good to hear that the delivery was fast and that you are satisfied with the product you ordered.
We wish you a happy christmas.
Best regards
CarParts Expert
Dec 17, 2022
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Dec 15, 2022
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Answer by CarParts-Expert - EN
Dec 15, 2022
Good morning,
Can you perhaps also indicate why you have given us a bad review, then we may be able to make an improvement or contact you to see if we can do something for you.
info@carparts-expert.com
Best regards,
CarParts-Expert team.
Dec 13, 2022
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Dec 7, 2022
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Dog guard ordered for smart for two for import to uk. Posted and delivered quickly. Import tax and charges paid before delivery this end as expected.
UK buyers beware of this as it is expensive but this is not in Carparts control and is GOV Tax.
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Answer by CarParts-Expert - EN
Dec 7, 2022
Good morning,
Thank you for your review.
It is great to read that you are satisfied with the product and the delivery. It is also good of you to mention that import duties will have to be paid after Brexit, unfortunately we cannot change this.
Kind regards,
CarParts-Expert.com
Dec 3, 2022
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One stop shop
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Dec 2, 2022
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