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Top positive review
Jun 22, 2023
Verified review
Good buyer's experience despite very bad luck!
First there was a mishap on my side as I ordered the wrong part due to being a bit too rushed in checking the exact model but they allowed for return by just deducting the back delivery cost. Later a mishandling by the delivery service (not Carparts' fault) caused the part to be damaged, but the seller delivered another one with sturdier packaging to make sure that rough handling wouldn't affect it.
Apart from that the products I ordered were fitting well and the quality/price ratio was quite adequate.
I would use their services again :)
Order from CarParts or refund not received.
CarParts didn't confirm that the carrier had the complete delivery address causing a return of the order. More than one month later I'm still waiting for a refund (they claimed that they didn't receive the order back, even when the order is not traceable anymore for almost a month ago, suggesting that they did).
Order the material it’s very simply Aldo the payment and in the end the material was sent the same day of the payment.
The standard delivery (via mail) was very fast 3 days.
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Answer by CarParts-Expert - EN
Jun 1, 2023
Thank you so much for your nice reveiw. Much appreciated
Great quality product and ease of ordering and timescale of delivery were of a high standard.
Bearing in mind I am a non EU customer and Car Parts is in the Nederland processes still work well post Brexit.
I did like how fast and easy was to complete the order. The delivery was also really fast. Overall - great experience!
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Answer by CarParts-Expert - EN
Apr 28, 2023
Fijn om te horen dat u zo tevreden bent. Veel plezier met uw aankopen
Apr 22, 2023
Verified review
The dog gaurd I purchased is a good fit. The packaging it arrived was crushed and broken open, not good at all
Fortunately the goods were not damaged.
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Answer by CarParts-Expert - EN
May 11, 2023
Glad to hear the product itself was okay. So sorry the parcel got damaged during transport
Apr 18, 2023
Verified review
Excellent service
Easy to order, arrived quickly, well packed, informed throughout, product perfect.
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Apr 16, 2023
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Apr 6, 2023
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Apr 6, 2023
Verified review
Very good communication and delivery as proposed. A very happy customer!
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Answer by CarParts-Expert - EN
Apr 13, 2023
Sounds good. Thank you very much
Mar 31, 2023
Verified review
Satisfied Purchase of spoiler from CarParts Expert
Great packaging secured no damage would happen to my Spoiler for my IS200. Spoiler came earlier than expected and was as expected upon delivery. With minimal effort its ready for paint and can be mounted on my car. Very excited about it, and absolutely satisfied with the purchase.
Having a lot of pictures with different angles of the spoiler was a big help towards deciding which spoiler I wanted as well.
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Answer by CarParts-Expert - EN
Apr 3, 2023
Great to hear! Hope it will look perfect on your car when you painted it
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