CarParts-Expert - EN- Logo - reviews

CarParts-Expert - EN
Reviews

: 434Excellent

4.67

Trustmark
Valid

Includes buyer protection

Certified since: May 2, 2019
The Trustmark indicates trustworthy online retailers.
CarParts-Expert - EN fulfils all Trusted Shops quality criteriaincluding
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €2,500. Find out how this secures your transaction.

Reviews for CarParts-Expert - EN

96 verified reviews in the last 12 months

434 total reviews
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

CarParts-Expert - EN customer
Jan 18, 2023
 Verified review
The plywood floor for was ordered for a Peugeot Partner. The floor arrived well packaged and has fitted easily and perfectly fits. It seems very well made. The only small criticism is the original invoice said to expect delivery after week 2 of 2023. It didn't arrive, so I contacted Car-Experts and was told expect it after week 5, due to Christmas holidays. It then arrived week 3, with no advanced warning and, understandably, it wasn't left by the delivery firm. After a phone call it was delivered the following day. If I had been told to expect it, I would have made myself available to receive it. It was more of a wasted journey for the driver.

Top negative review

CarParts-Expert - EN customer
Nov 20, 2022
 Verified review
I sent you a question regarding the suitability of a dog guard for a Mercedes 2022 GLS with rear electric seats and not once did you say that the dog guard i was looking at would only fix to cars with manual adjustable head rests, so i purchased the guard then when it was delivered i could see there was a problem with the fixing brackets so contacted you to ask how it would fix to my car and your first response was it won't fit, not the answer i was expecting, you did come back with some other replies regarding photos but you have two different pictures of fixing brackets one showing a clamp style bracket and one with just a slide over bracket, i assumed as i had informed you of the electric seat adjustment you would have said you no longer make the clamp style bracket, so i'm left with a dog guard that i can not fit to my car, so as you can imagine i am not very happy with the service i received.

Reviews for CarParts-Expert - EN

Filter
Sort by 
Latest first
(80)
(9)
Reset
CarParts-Expert - EN customer
Jan 27, 2023
 Verified review
Good quick customer service and rapid response when I incorrectly ordered too.
Answer by CarParts-Expert - EN
Jan 27, 2023
Good afternoon, Thank you for your review, good to hear that you are so satisfied with the service. If you have any further questions, we are always at your disposal. Best regards, CarParts-Expert.com
CarParts-Expert - EN customer
Jan 26, 2023
 Verified review
Seems to be a good product. Good service
Answer by CarParts-Expert - EN
Jan 27, 2023
Good morning, Thank you for your review. We hope that the product will protect your rear bumper well and wish you many more safe miles. Best regards, CarParts-Expert.com
CarParts-Expert - EN customer
Jan 22, 2023
 Verified review
CarParts-Expert - EN customer
Jan 22, 2023
 Verified review
CarParts-Expert - EN customer
Jan 20, 2023
 Verified review
CarParts-Expert - EN customer
Jan 18, 2023
 Verified review
CarParts-Expert - EN customer
Jan 18, 2023
 Verified review

Peugeot Partner floor

The plywood floor for was ordered for a Peugeot Partner. The floor arrived well packaged and has fitted easily and perfectly fits. It seems very well made. The only small criticism is the original invoice said to expect delivery after week 2 of 2023. It didn't arrive, so I contacted Car-Experts and was told expect it after week 5, due to Christmas holidays. It then arrived week 3, with no advanced warning and, understandably, it wasn't left by the delivery firm. After a phone call it was delivered the following day. If I had been told to expect it, I would have made myself available to receive it. It was more of a wasted journey for the driver.
Answer by CarParts-Expert - EN
Jan 19, 2023
Good morning, Thank you for your review. Unfortunately, we were only able to provide you with the information we received from the manufacturer. We will certainly make a comment to them for a point of improvement. Fortunately, the product is completely to your liking. best regards, CarParts-Expert.com
CarParts-Expert - EN customer
Jan 16, 2023
 Verified review
Professionalism
CarParts-Expert - EN customer
Jan 13, 2023
 Verified review
How you handle my RMA/wrong delivery
Answer by CarParts-Expert - EN
Jan 16, 2023
Good morning, Thank you for your review. If we make a mistake, we are happy to correct it for you quickly and properly. best regards CarParts-expert.com
CarParts-Expert - EN customer
Jan 13, 2023
 Verified review
CarParts-Expert - EN customer
Dec 26, 2022
 Verified review
CarParts-Expert - EN customer
Dec 22, 2022
 Verified review

Delivery was swift and the part great

Delivery was swift and the part was of great quality
Answer by CarParts-Expert - EN
Dec 22, 2022
Good afternooon, thank you for your review. Good to hear that the delivery was fast and that you are satisfied with the product you ordered. We wish you a happy christmas. Best regards CarParts Expert
CarParts-Expert - EN customer
Dec 17, 2022
 Verified review
CarParts-Expert - EN customer
Dec 13, 2022
 Verified review
CarParts-Expert - EN customer
Dec 7, 2022
 Verified review
Dog guard ordered for smart for two for import to uk. Posted and delivered quickly. Import tax and charges paid before delivery this end as expected. UK buyers beware of this as it is expensive but this is not in Carparts control and is GOV Tax.
Answer by CarParts-Expert - EN
Dec 7, 2022
Good morning, Thank you for your review. It is great to read that you are satisfied with the product and the delivery. It is also good of you to mention that import duties will have to be paid after Brexit, unfortunately we cannot change this. Kind regards, CarParts-Expert.com
CarParts-Expert - EN customer
Dec 3, 2022
 Verified review
One stop shop
CarParts-Expert - EN customer
Dec 2, 2022
 Verified review
Nov 27, 2022
 Verified review

First class. Would use again.

Excellent communication about processing of order. Arrived promptly and as expected.
Answer by CarParts-Expert - EN
Nov 28, 2022
Hello, Thank you for your nice review, Glad you are so satisfied, that's what we do it for. We wish you and your dog a lot of fun with your order Best regards, Carparts-Expert Team
CarParts-Expert - EN customer
Nov 25, 2022
 Verified review

all 5 stars

good looking, fits perfectly, good job quality
Answer by CarParts-Expert - EN
Nov 25, 2022
Good morning, Thank you for your order and review. It's great to read that you are so satisfied, and we hope that your order will protect your car well. Kind regards CarParts Expert team
CarParts-Expert - EN customer
Nov 21, 2022
 Verified review
Precies wat ik zocht. Prachtig (honden)rek en makkelijk in elkaar te zetten.