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Top positive review
May 25, 2023
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Pros
- kellys ships an order the first moment they are active (during business hours at business days)
- parcel service delivers (within Netherlands) the day after shipping
- if the parcel service delivers drink cans damaged, kellys ships replacement cans the first moment they are active
- if asking kellys for a popular (U.S.) food product (such as those not available in major Dutch food stores), depending on legality of Dutch law (which can be illegal, such as products, sold spread over the globe, yet illegal within the EU, *cough* kitkat chocolate bar flavor *cough*), as far as I know, they sell if it's legal
Cons
- as kellys requires a minimum order price, if for ordering a single piece of a single product, such as when wanting to know a product's taste, one can't order
Kelly’s handle the order fine apart from sending two packages instead of one. DHL are the problem as I’ve only received one of the packages & I’ve had to chase the other delivery myself. I won’t be ordering from Kelly’s online until the change the courier company DHL.
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Reviews for Kellys-expat-shopping.nl/en
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Dec 15, 2023
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Stayed in all afternoon waiting for delivery. Did not come. No reason given. Not obvious when it would be delivered. 1 or 2 days delay they said. Both soup tins badly dented
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Dec 3, 2023
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Would be nice to have the tracking number when the order is shipped. Its a shame that you do not send chilled products via the carrier. Otherwise a good service.
Easy website,fast delivery,good products and well packed!
The only reason that I didn't give 5 stars
is because too often things I want to buy are out of stock.
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Dec 10, 2023
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Super quick delivery for this busy time of year. Everything was so carefully packaged and well protected so even fragile items arrived in perfect condition
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Dec 17, 2023
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Great all around! Very pleased.
The packing was very secure (one of the best I've seen from any online shop), the shipping was fast and there's a great selection of products. Thank you!
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Aug 11, 2023
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Fast and correct
The delivery was earlier than I expected, though not too early. Everything I ordered was in it, and they even sent a small freebie. 5/5 would order again!
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Nov 21, 2023
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Definitely 5-star service but for one thing.
I wanted to check that the goods I received matched what I had ordered.
I could find no way of doing that.
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Dec 7, 2023
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Packaged really well and despite being a very big order everything was marked and clearly checked at least thrice. Thank you for the thorough checks.
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Oct 2, 2023
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Packing is very professional, friendly site, payment is also convenience. From my experience none of the online shop can score five stars like Kelly.
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Sep 20, 2023
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Snelle levering en altijd goed verpakt bezorgd. Helaas niet altijd alles op voorraad maar dat staat altijd goed aangegeven op de site voor je besteld.
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Aug 6, 2023
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Wonderful webshop with an excellent variety of foreign products. Delivery was also fast and the entire order process is a delight each and every time.
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Apr 21, 2023
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Over het al gemeen goed, jammer dat er 1 blikje ontbrak en 1 kapot was.
Heb er over gemailt helaas geen antwoord op gekregen hopenlijk komt deze nog.
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Oct 28, 2023
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Superb packaging! Shelf-life expiration more than 6 months. Fixed shipping issue with DHL within 1 day. Fast and professional. Will order again.
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Dec 9, 2023
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Quick delivery. Ordered on Friday and arrived in Germany the following Thursday. Allowing for weekend . Packed very securely. Very impressed.
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Nov 17, 2023
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Kelly's is pretty great :) I really needed something for a birthday and they handled it ! I made it all in time and they saved the day!
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Apr 23, 2023
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I like how quickly my package got here. The payment process was also very easy to do. There's nothing to improve. You guys are great!😊
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Sep 20, 2023
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Except for the dented cans, everything arrived on time and as ordered. Not sure what to do about the dents! Two cans were dented.
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Jun 7, 2023
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Love the selection of American items, that I can not find here.
What you can do better, is to open a store here in Zoetermeer :)
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Dec 6, 2023
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Wide range of products at a reasonable price. Shipping is always fast and always packaged oh so carefully. Top class all around!
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Nov 29, 2023
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Good selection
+ Good selection. Quick delivery. Reasonable prices.
- Some (a few) items are available in local supermarkets at a lower prijs.
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