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Top positive review
May 25, 2023
Verified review
Pros
- kellys ships an order the first moment they are active (during business hours at business days)
- parcel service delivers (within Netherlands) the day after shipping
- if the parcel service delivers drink cans damaged, kellys ships replacement cans the first moment they are active
- if asking kellys for a popular (U.S.) food product (such as those not available in major Dutch food stores), depending on legality of Dutch law (which can be illegal, such as products, sold spread over the globe, yet illegal within the EU, *cough* kitkat chocolate bar flavor *cough*), as far as I know, they sell if it's legal
Cons
- as kellys requires a minimum order price, if for ordering a single piece of a single product, such as when wanting to know a product's taste, one can't order
Kelly’s handle the order fine apart from sending two packages instead of one. DHL are the problem as I’ve only received one of the packages & I’ve had to chase the other delivery myself. I won’t be ordering from Kelly’s online until the change the courier company DHL.
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Reviews for Kellys-expat-shopping.nl/en
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Dec 29, 2023
Verified review
My favorites
Here are a lot of my favorites in stock. Very kind customer service. All carefully packed and shipped.
Minor remark is that while I was Christmas shopping I lost my Cadbury Flakes to someone else (quite defastating). It would be comforting to know that there's some time given before someone else can 'plunder' my shopping basket ;-)
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Jan 20, 2024
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I like the ease of ordering although I am not sure of the product sequence when scrolling. A message stating the products had been collected by the carrier and who that carrier is would help. The number of out-of-stock items was annoying but understandable.
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Jan 16, 2024
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I finally have pickles with no sugar!
I love the international shipping on products that are hard to find in some smaller European countries. I received everything in reasonable time (especially during the holidays!) and the glass jars were all carefully packaged with no damage.
Good website, good range of products, very quick dispatch and with one exception always try quick delivery. I have given "customer service an average score as I have never needed it - which says a lot in itself.
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Jan 7, 2024
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Quick service on delivery.
Would be great if you could stock Kellogg's raisin bran. Or the family size books for cereals.
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Jan 13, 2024
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Super … thanks for the good service
Super fast delivery and so good packaging…we will order again!!!
Greetings from Germany 🇩🇪
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Jan 21, 2024
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The best thing was that it wasn't funny. Tea is a serious matter.
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Jan 19, 2024
Verified review
Always deliver what I ordered
Very quick service
Packaging good.
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