Kellys-expat-shopping.nl/enReviews

: 2,446Excellent

4.82

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certified since: Jul 21, 2022
updated on: Feb 1, 2023
Kellys-expat-shopping.nl/en is checked and certified according to the Trusted Shops quality criteria
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certified since: Jul 21, 2022
updated on: Feb 1, 2023
Kellys-expat-shopping.nl/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Kellys-expat-shopping.nl/en, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Kellys-expat-shopping.nl/en

310 verified reviews in the last 12 months

2,446 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Jul 29, 2022
I like the products. Sadly the products I would like are usually out of stock, and there is no longer an option to get an email when they are restocked (which as a customer was a very handy option). I would really appreciate not getting a whole bunch of extra packing material when I get a delivery. I get that you need to use some, but dumping that in my package so that I have to get rid of it is not ok!
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the most relevant critical review


Dec 19, 2022
There is definitely room for improvement. Firstly, I am sent an e-mail asking if I have received someone else’s parcel, but it contains the wrong order code. Secondly, when I phone about this, it takes ages before I am told that the codes have been swapped. Thirdly, the person on the phone was far from helpful. At long last the xmas puds arrived, no further complaints other than the amount of cardboard used.
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Reviews for Kellys-expat-shopping.nl/en

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Dec 4, 2022
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Dec 3, 2022
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Dec 3, 2022
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Dec 3, 2022
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Dec 2, 2022
 
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 Verified review
Dec 19, 2022
There is definitely room for improvement. Firstly, I am sent an e-mail asking if I have received someone else’s parcel, but it contains the wrong order code. Secondly, when I phone about this, it takes ages before I am told that the codes have been swapped. Thirdly, the person on the phone was far from helpful. At long last the xmas puds arrived, no further complaints other than the amount of cardboard used.
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 Verified review
Dec 2, 2022
Order mistake
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Dec 20, 2022
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Dec 2, 2022
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Nov 9, 2022
Great website. I like that you have all the ingredients listed - my family have different food intolerances. Great job packing the products before shipping. Its effective and tells a good story about your attention to getting details right. Do better: assortment. Would be nice to have more North American seasonings. Especially Lawrys garlic salt.
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 Verified review
Nov 27, 2022
Efficient service, and most things are in stock. Disappointing they won't deliver crumpets, so when I need crumpets I take my whole order to the other British food shop in NL, and they deliver everything, including crumpets!
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 Verified review
Nov 2, 2022
it was quick and easy to order and same with delivery, only thing I would do better was to inform the customer before the checkout that the delivery cost would be double because it would be shipped out in 2 boxes.
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Nov 19, 2022
Rapid , efficient service. Very reliable. It's a shame that the fresh foods are only available from the shop(s) directly given that the postal service is so quick and efficient.
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Nov 3, 2022
Kelly’s provides fast and reliable service. And they pack the food very carefully every single time I’ve ordered from them! I can highly recommend them.
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 Verified review
Nov 29, 2022
Kelly’s is fantastic - great assortment and brilliant service and the way they pack each order shows such attention to detail.
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Nov 17, 2022
Always a quick service. It's great to have the opportunity to buy English goods that aren't available in our expat countries.
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Nov 30, 2022
 
Rapid service; products with good shelf life. Would be perfect if they gave discount on delivery costs for larger orders.
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Nov 8, 2022
 
Friendly service and super products, always prepared to go the extra mile! Best packaged delivery I have ever received
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 Verified review
Nov 26, 2022
 
the speed of handeling my order(s) and the dispatch of said order(s) as it stands for me nothing needs to be bettered
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 Verified review
Nov 12, 2022
Selection of British and American products is good Home delivery expensive and not very environmentally friendly
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