Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
Feb 22, 2024
Verified review
What ordered were just what I wanted.
The bioptimizer Magnesium is fantastic!
The Ghee is also very good. My daughter
Cecilia von Hofsten is also one of your
clients, it is she who recommended you.
I forgot that I bought bonemarrow from
you as well but I haven't yet sampled it. I
let you know later how I liked it.
Many greetings from Sweden,where I live!
The store shipped the original order very quickly but the carrier trashed the parcel. They shipped the new one immediately which I really appreciated but the logistics company broke it again. I suspect the packaging was simply insufficient/inadequate to the content (glass). I sent another email to Livehelfi, they replied they would check but nothing is happening. Have been waiting 2 more days with no reaction from them. All in all, I have neither the goods nor money after 11 days. No info from the seller on what is happening next. Have requested cancelling and refund hoping them to proceed without further ado. Disappointed.
Just the price…the bottle contains so few pills and costs à LOT, if i’d use as many pills as I needed i’d have to buy two bottles a month, which I definitely cant afford.
Report review
Answer by LiveHelfi | The leading webshop for biohackers in the EU
8 days ago
Hi, we're happy to hear that you are benefiting from the product. We seek to offer the trustworthy brands that use the high-quality, effective ingredients. Importing them from the US also adds to the cost.
Since it is working for you, it also gives some hint about how to support you through other means, such as lifestyle and diet . You could check if increasing individual ingredients from the formula (through diet / supplements) provides similar benefits, at a lower monthly cost
Feb 29, 2024
Verified review
I have ordered Magnesium Breakthrough 4.0, but got 3.0
Report review
Answer by LiveHelfi | The leading webshop for biohackers in the EU
Mar 1, 2024
Hi, the version does distinguish between the US version and the EU version. The 3.0 currently in stock is specifically designed for the EU.
Unfortunately we put the wrong image on our product page, which may have caused confusion. Our apologies for that.
We have now addedd the correct images.
Dec 20, 2023
Verified review
Delivery is poor service
Report review
Answer by LiveHelfi | The leading webshop for biohackers in the EU
Dec 21, 2023
Hi, when checking the tracking link for your parcel, we see that there was a prompt delivery, but we also see that there was damage reported. Once the parcel is collected from our warehouse by the carrier, it's out of our hands. We have no insight in the processes with the carrier, nor do we have any influence over their processes. We are however responsible for correct delivery and will always solve issues. We recommend not to accept any damaged parcel, for then it will return to us automatically. We will reach out to you shortly to see if our further assistance is needed.
Oct 4, 2023
Verified review
Awesome product but the prices...oh man…
Awesome product but the prices...oh man that's expensive.
Report review
Answer by LiveHelfi | The leading webshop for biohackers in the EU
Oct 5, 2023
Hi, there is a lot of price difference to be found in supplements, often determined by the purity of ingredients. As we only want to offer the best and purest products we can get, this may reflect in the prices.
Dec 6, 2023
Verified review
Can I quest of you to stop sending me these questions?
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.