Certificate for lesara.com

No. X804DB98ADE942D73A9782C62741884AD
 

Approved on
18/02/2016
Valid until
17/02/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for lesara.com



Good

4.41/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 542 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 654 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Very impressed with quality and service thank you
5.00
Excellent

No problems whatsoever. Great service
5.00
Excellent

Everything as stated. Thanks for the service
4.67
Excellent

lesara.com replies: 15/08/2017
Thank you for taking the time to review us! Best regards, Annie from Lesara

Great product, great service
5.00
Excellent

lesara.com replies: 11/08/2017
We aim to please! Thank you very much for your feedback! Best regards, Annie from Lesara

Easy from ordering to receiving. Great shoes good and value for money. Very comfy.
5.00
Excellent

lesara.com replies: 07/08/2017
We’re really pleased to hear that! Thanks for your review! Best regards, Annie from Lesara

Very good support with queries
5.00
Excellent

lesara.com replies: 07/08/2017
We aim to please! Thank you very much for your feedback! Best regards, Annie from Lesara

All went very well thank you
5.00
Excellent

lesara.com replies: 07/08/2017
Thank you for taking the time to review us! Best regards, Annie from Lesara

Fabulous purchase most comfortable trsiners I have ever bought and amazing price
5.00
Excellent

lesara.com replies: 04/08/2017
We’re really pleased to hear that! Thanks for your review! Best regards, Annie from Lesara

Such an easy ordering system with a great product as a result.
5.00
Excellent

lesara.com replies: 02/08/2017
We aim to please! Thank you very much for your feedback! Best regards, Annie from Lesara

I was very pleased with my latest order, delivery on time, and was very happy with the quality of the goods purchased, all sizes fitted perfectly thankyou
5.00
Excellent

lesara.com replies: 02/08/2017
Thank you very much for your positive feedback! Best regards, Annie from Lesara

I have never received my order since the 4th July
1.00
Very Poor

lesara.com replies: 02/08/2017
Hello, We apologize for the delay. Please contact our team at service@lesara.com. We will be able to check your order and assist you as quickly as possible. Best regards, Annie from Lesara

Delivery was good unfortunately the shoes were both slightly marked
4.00
Good

lesara.com replies: 02/08/2017
Hello, Every product we provide is subject to the strict quality control processes - we are very sorry this has occurred. We take reports such as this very seriously. Please send us a message to service@lesara.com - we will find a fast and satisfactory solution for you. Best regards, Annie from Lesara

Will use again. Quick delivery and pleased with item bought
5.00
Excellent

lesara.com replies: 02/08/2017
We’re very glad you’re happy with your experience! Best regards, Annie from Lesara

Everything was fine. Thank you
5.00
Excellent

lesara.com replies: 02/08/2017
Thank you for taking the time to review us! Best regards, Annie from Lesara

Good Product
5.00
Excellent

lesara.com replies: 02/08/2017
We aim to please! Thank you very much for your feedback! Best regards, Annie from Lesara

All very good
5.00
Excellent

lesara.com replies: 02/08/2017
Thanks for your review! We hope to see you shopping with us again in future! Best regards, Annie from Lesara

Cannot fault anything goods arrived in a timely manner and we're as I expected
5.00
Excellent

lesara.com replies: 02/08/2017
Thank you for taking the time to review us! Best regards, Annie from Lesara

Very pleased with products and quick delivery. Would definitely use again
5.00
Excellent

lesara.com replies: 28/07/2017
We’re really pleased to hear that! Thanks for your review! Best regards, Annie from Lesara

Great seller
5.00
Excellent

lesara.com replies: 28/07/2017
We’re very glad you’re happy with your experience! Best regards, Annie from Lesara

Would purchase again from this site, quick and efficient and product as described.
5.00
Excellent

lesara.com replies: 25/07/2017
Thank you for taking the time to review us! Best regards, Annie from Lesara

Great trainers, great price, super comfy, highly recommend this Company
5.00
Excellent

lesara.com replies: 25/07/2017
We aim to please! Thank you very much for your feedback! Best regards, Annie from Lesara

Delivery of product took too long to arrive at my address
3.67
Good

lesara.com replies: 24/07/2017
Hello, We apologise for the delay in delivery and will investigate this with our logistics team. We work closely with our shipping providers and will do our best to make sure you receive your next Lesara order on time. Thank you for your feedback and helping us improve. Best regards, Annie from Lesara

Very happy with this service. Highly recommend
5.00
Excellent

lesara.com replies: 24/07/2017
We’re really pleased to hear that! Thanks for your review! Best regards, Annie from Lesara

Excellent service
5.00
Excellent

lesara.com replies: 24/07/2017
We aim to please! Thank you very much for your feedback! Best regards, Annie from Lesara

Ordered easily enough, arrived when stated and delighted with purchase
5.00
Excellent

lesara.com replies: 24/07/2017
Thank you for taking the time to review us! Best regards, Annie from Lesara

The shoes I ordered were out of stock but I have been assured they will be sent immediately they are available and sent a voucher for my next order.
4.33
Good

lesara.com replies: 19/07/2017
Hello, We apologize for the delay and thank you for your patience. Best Wishes Annie Lesara

Gorgeous product & hassle free shopping
5.00
Excellent

lesara.com replies: 19/07/2017
Thanks for your review! We hope to see you shopping with us again in future! Best regards, Annie from Lesara

Item's was delivered within time scale stated and I was kept in touch by email regarding my delivery.
5.00
Excellent

lesara.com replies: 19/07/2017
We’re really pleased to hear that! Thanks for your review! Best regards, Annie from Lesara

Very pleased with service, item just as described and a quick delivery Excellent
5.00
Excellent

lesara.com replies: 19/07/2017
We aim to please! Thank you very much for your feedback! Best regards, Annie from Lesara

I have received my order and very pleased with my order
Packed very well
5.00
Excellent

lesara.com replies: 19/07/2017
Thank you for taking the time to review us! Best regards, Annie from Lesara

Very pleased with goods
5.00
Excellent

lesara.com replies: 14/07/2017
We aim to please! Thank you very much for your feedback! Best regards, Annie from Lesara

Fast delivery sent item back not satisfied with quality
4.33
Good

lesara.com replies: 13/07/2017
Hello, We are sorry that you were not completely satisfied with the quality of the products you received. We are always working to improve and review the quality of our items. Thank you for your feedback. Best Wishes Annie Lesara

The goods what I ordered were as expected.
4.67
Excellent

lesara.com replies: 13/07/2017
Thank you for taking the time to review us! Best regards, Annie from Lesara

Shoes are much larger than an average size 5, more like a size 6.5 and they're extremely wide fitting too. Lovely looking but don't fit
3.00
Fair

lesara.com replies: 12/07/2017
We apologise for the sizing issue. We subject our products to strict quality control and will be examining this situation thoroughly. Please contact us at service@lesara.com and we will assist you in making a return with Hermes. Best regards, Annie from Lesara

Quick delivery, good quality product.
5.00
Excellent

lesara.com replies: 10/07/2017
We’re really pleased to hear that! Thanks for your review! Best regards, Annie from Lesara

Lovely shoes, great price.
5.00
Excellent

lesara.com replies: 10/07/2017
Thank you very much for your kind words! Best regards, Annie from Lesara

There is thing to say except well done my goods are brilliant x
5.00
Excellent

lesara.com replies: 12/07/2017
Hello, We greatly appreciate your positive review! Best regards, Annie from Lesara

Item arrived promptly and fits well. Good value for money.
5.00
Excellent

lesara.com replies: 10/07/2017
We’re very glad you’re happy with your experience! Best regards, Annie from Lesara

Goods, delivery and customer service, are still good.
5.00
Excellent

lesara.com replies: 10/07/2017
We greatly appreciate your positive review! Best regards, Annie from Lesara

Great service
5.00
Excellent

lesara.com replies: 10/07/2017
Thank you very much for your positive feedback! Best regards, Annie from Lesara

lesara.com customer reviews

lesara.com

Women & Men’s clothing, shoes, jewellery & home

lesara.com was certified by Trusted Shops on 18/02/2016.

Lesara.com is the first stop in online shopping for the latest fashion and lifestyle products at unbeatable afordable prices. Founded in 2013, this international start-up has come to stand for quality, customer proximity and versatility. With over 50,000 affordable products in the areas of fashion, jewellery, shoes, home & kitchenware as well as tech & gadgets, Lesara’s mission is to provide customers with an extraordinary shopping experience. Daily discounts, weekly themed events as well as regular ‘Top-Deals’ entice customers from far and wide, while unbeatable prices, great quality and first class customer keep them coming back for more. Lesara promises maximum customer satisfaction and an outstanding price-performance ratio.

Contact
Schicklerstraße 5 - 7
10179 Berlin
Germany
service@lesara.com
lesara.com

Owner
Lesara GmbH
Schicklerstraße 5 - 7
10179 Berlin
Germany
Trade register
Amtsgericht Berlin (Charlottenburg) HRB 153148
Authorized representative
Roman Kirsch
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with lesara.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.