OxigoReviews:
91 reviews in the last 12 months562 total reviews
Excellent
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Top positive review
Oct 10, 2023
Verified review
Website good, products excellent, good prices, prompt delivery. Only problem was FedEx paying the VAT when NO VAT was payable. Now being bombarded with emails demanding payment of VAT when all of the paperwork showing exemption was attached to the parcel.
But this is not the fault of Oxigi, (other than using FedEx)
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Top negative review
Sep 4, 2023
Verified review
Ordered extension oxygen hose for oxygen machine for COPD wife. It was meant to be delivered last week by DPD. On "Parcel Tracking" it showed the parcel as in transit yet returned to sender even though this house is occupied constantly 24 hrs a day and no "tried to deliver" note. I contacted Oxigo's chat room and Maxim assured me that the parcel was to be resent as Oxigo had received it back. Since then I have not heard a word or informed of what is happening.
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Reviews for Oxigo
Feb 16, 2024
Verified review
I was happy with inogen rove 6 but was shocked at the £398 extra customs charge
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Jan 23, 2024
Verified review
Replacement battery
From start to finish the help and service was very good.
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Feb 6, 2024
Verified review
Excellent service from time of order to delivery .
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Jan 19, 2024
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everything was quick and in professional maner
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Feb 12, 2024
Verified review
Excellent service and the deliver was fast
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Jan 24, 2024
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Super
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Jan 21, 2024
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Jan 14, 2024
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Alles Super
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Jan 9, 2024
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Oct 10, 2023
Verified review
VAT Glitch - excellent products
Website good, products excellent, good prices, prompt delivery. Only problem was FedEx paying the VAT when NO VAT was payable. Now being bombarded with emails demanding payment of VAT when all of the paperwork showing exemption was attached to the parcel.
But this is not the fault of Oxigi, (other than using FedEx)
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Sep 5, 2023
Verified review
Excellent, would definitely use again.
Great customer service with questions I had about a purchase. Very quick delivery considering it was overseas - less than a week! Very easy to pay import duties through the courier. Very reasonable prices, better than UK companies include duty to pay which are not set or received by the company.
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Oct 26, 2023
Verified review
I was traveling in Europe and was not sure how to get a battery ordered. I am from the United States and Amazon could not deliver a battery to Amsterdam. Eric at Oxigo was my first contact- very helpful. The ordering and delivery was prompt and efficient. Thank you.
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Answer by Oxigo
Oct 29, 2023
We are glad we could be of service to you, thank you for your review! Enjoy the rest of your trip. Kind regards, the Oxigo team
HH
Hugo H.
Gent
Dec 8, 2023
Verified review
The delivery was faster than expected, I ordered on a friday and already had everything delivered on saturday. Wasn't expecting it before monday but was so glad it arrived sooner as I was really struggling with my CPAP therapy.
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Oct 1, 2023
Verified review
Very good and professional pre and after sales service. Real people on the live chat, swift response over email. Good prices, good product selection, fast shipping. Very reliable and trustworthy shop.
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Oct 20, 2023
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Trouble free ordering, clear and concise instructions. Ordered and order confirmed on 11th Oct, shipped on the 13th received at 14.00hrs on 14th Oct. Perfection
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May 31, 2023
Verified review
Great easy use ordering process I was kept informed of the process and delivery status all the way to my front door. Product as advertised and well packaged.
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Answer by Oxigo
Jun 5, 2023
Thank you for your review! We are glad to read it was a smooth order process. Kind regards, the Oxigo team
Sep 20, 2023
Verified review
Perfect seller.
Shortly after the purchase, Martijn contacted me. After a few hours, the parcel was sent. Delivered to the UK after 2 days. Wholeheartedly recommendable.
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Answer by Oxigo
Sep 21, 2023
Thank you very much for your positive review, that's good to hear. We remain at your disposal. Best regards, the Oxigo team
FP
Freda P.
Nottingham
Aug 9, 2023
Verified review
Great Assistance
We are very pleased with your vital assistance in both stocking the Inogen G3 Oxygen concentrator Columns we urgently required and shipping promptly.
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Nov 17, 2023
Verified review
Delighted with my purchase.
Great support and fast delivery.
I wish the delivery cost could be less, but all in all delighted.
Well done Oxigo
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Answer by Oxigo
Nov 17, 2023
Thank you for your review! Unfortunately shipping to Ireland is expensive for us, we are already making a small loss on the shipment. Despite of this we hope to welcome you again in our online store! Kind regards, the Oxigo team
Nov 5, 2023
Verified review
Quick service, even getting my order to another continent. Excellent communication. Would recommend them, or order from them again.
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