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Oxigo
Reviews:

91 reviews in the last 12 months562 total reviews  

4.84
Excellent

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Top positive review

Oct 10, 2023
 Verified review
Website good, products excellent, good prices, prompt delivery. Only problem was FedEx paying the VAT when NO VAT was payable. Now being bombarded with emails demanding payment of VAT when all of the paperwork showing exemption was attached to the parcel. But this is not the fault of Oxigi, (other than using FedEx)

Top negative review

Sep 4, 2023
 Verified review
Ordered extension oxygen hose for oxygen machine for COPD wife. It was meant to be delivered last week by DPD. On "Parcel Tracking" it showed the parcel as in transit yet returned to sender even though this house is occupied constantly 24 hrs a day and no "tried to deliver" note. I contacted Oxigo's chat room and Maxim assured me that the parcel was to be resent as Oxigo had received it back. Since then I have not heard a word or informed of what is happening.
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Reviews for Oxigo

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Mar 28, 2024
 Verified review
Good products Good customer service. Somedelay with one of my items, necessitating a cple of interational calls - well handled.
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Apr 5, 2024
 Verified review
My delivery emails in a foreign language. Need English! I received my order yesterday thank you
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Answer by Oxigo
Apr 5, 2024
Thank you for your review and our apologies for the emails in the wrong language. This seems to have been a temporary issue in our shipping system and should now be solved. Despite of this best of luck with the ordered product! Kind regards, the Oxigo team
Feb 27, 2024
 Verified review

No account savable

The delivery was quick. I have not received an invoice. Unfortunately I couldn't create an account and see my order. The goods went to Ireland.
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GM
Georgios M.
Thessaloniki
Jul 14, 2023
 Verified review
the dpd courier OXICO uses is probably one of the worst they exist. please avoid : https://www.dpd.com/en/
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Answer by Oxigo
Jul 16, 2023
We're very sorry to read you are not satisfied with the service of our courier. Unfortunately shipping to Greece takes a long time, 7 working days. On future orders we can use an express service with a different courier if you want, in that case please contact us before placing the order. Kind regards, the Oxigo team
Sep 2, 2023
 Verified review
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