Certificate for gardens4you.co.uk

No. X82C803D496AE9AD2D9C1C1159BC831BF
 

Approved on
19/03/2013
Valid until
18/03/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for gardens4you.co.uk



Good

4.45/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 1,251 Trusted Shops reviews collected in the last 12 months.
In total, gardens4you.co.uk has already collected 5,779 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
21/10/2019
Date of order
11/10/2019
21/10/2019
not too long waiting, wonderful plant and good packaging, no complaints
5.00
Excellent

Date of publication
21/10/2019
Date of order
11/10/2019
21/10/2019
great service thank you
4.00
Good

Date of publication
21/10/2019
Date of order
10/10/2019
21/10/2019
Fast delivery,very good packaging, lovely plants. I am very happy to have found this wonderful firm
5.00
Excellent

Date of publication
21/10/2019
Date of order
10/10/2019
21/10/2019
All goods arrived on time and as described
5.00
Excellent

Date of publication
20/10/2019
Date of order
10/10/2019
20/10/2019
well packaged, good quality plants delivered promptly
4.00
Good

Date of publication
20/10/2019
Date of order
08/10/2019
20/10/2019
Excellent service
5.00
Excellent

Date of publication
19/10/2019
Date of order
07/10/2019
19/10/2019
Ordering online was easy. We were kept informed when our goods were despatched and our goods arrived as stated.
5.00
Excellent

Date of publication
18/10/2019
Date of order
08/10/2019
18/10/2019
This order got 'stuck in the system' so they refunded me instead of fixing the problem and mailing the item.
1.00
Very Poor

gardens4you.co.uk replies: 21/10/2019
As we informed you the payment of the order for £ 11.85 was suspected of fraud and blocked between PayPal and our system. The only thing we could do was refuse the payment, so the order was re-credited. This problem was beyond our control what you do not seem to understand.

Date of publication
18/10/2019
Date of order
08/10/2019
18/10/2019
Order delivered timeously and in excellent condition.
5.00
Excellent

Date of publication
18/10/2019
Date of order
08/10/2019
18/10/2019
I asked to be reminded when my choice of shrubs were in stock, back during the summer. They did remind me and they have turned up, carefully packed and in good condition and are in the ground. Very pleased. Will shop from them again.
5.00
Excellent

Date of publication
18/10/2019
Date of order
07/10/2019
18/10/2019
My plants are arrived quick and well packaged very pleased thank you xx
5.00
Excellent

Date of publication
18/10/2019
Date of order
07/10/2019
18/10/2019
The prices on the site said one thing but I was charged more when I got to checkout. I raised it with customer service and they just tried to tell me the item wasn't discounted when I'd added it to my basket but their explanation made no sense. In the end they refunded the difference out of "good will" but their communication was poor.
3.67
Good

gardens4you.co.uk replies: 21/10/2019
The price of your order unlike your story has never been changed after your payment. The item was solded / discounted the next day that was clearly explained to you. We offered you the discount for commercial purposes we were not obliged to do it.

Date of publication
17/10/2019
Date of order
07/10/2019
17/10/2019
Overall service was good..
4.00
Good

Date of publication
17/10/2019
Date of order
01/10/2019
17/10/2019
From the time of ordering till the product was delivered, the service was excellent
Look forward to the spring to see the Cherry Bush thriving
5.00
Excellent

Date of publication
17/10/2019
Date of order
06/10/2019
17/10/2019
Very happy with the quality of the plants. Delivery was quick too.
5.00
Excellent

Date of publication
17/10/2019
Date of order
05/10/2019
17/10/2019
From order trhough to delivery, all was good
5.00
Excellent

Date of publication
15/10/2019
Date of order
05/10/2019
15/10/2019
Received very healthy plants. Delivery was quick and efficient. Will use Gardens4uyou again.
5.00
Excellent

Date of publication
15/10/2019
Date of order
04/10/2019
15/10/2019
Excellent service and product
5.00
Excellent

Date of publication
15/10/2019
Date of order
01/10/2019
15/10/2019
I absolutely loved the plants,which were all in good condition, and arrived very quickly.Very well packaged, which is complicated for small trees and plants in pots. Customer Services were very helpful over a small problem of one plant being out of stock, and another substituted. I didn't want that, but they said not to bother to return it, and gave me a refund. I will recommend them to everyone
5.00
Excellent

Date of publication
14/10/2019
Date of order
04/10/2019
14/10/2019
amazing
5.00
Excellent

Date of publication
14/10/2019
Date of order
04/10/2019
14/10/2019
Very good service just need to see if my plants will take now .good delivery and on time .will be ordering some more hedges not enough for my garden
5.00
Excellent

Date of publication
14/10/2019
Date of order
04/10/2019
14/10/2019
Healthy looking plants arrived promptly thank you
5.00
Excellent

Date of publication
14/10/2019
Date of order
04/10/2019
14/10/2019
Great customer service, slight error in order and was rectified instantly with no question. Quality of plants is good, DPD shipping info could possibly be a little clearer, but on the whole a good customer service
4.67
Excellent

Date of publication
14/10/2019
Date of order
04/10/2019
14/10/2019
Good rose tree. Good service.Speedy delivery
5.00
Excellent

Date of publication
14/10/2019
Date of order
03/10/2019
14/10/2019
Very peased alround
5.00
Excellent

Date of publication
13/10/2019
Date of order
03/10/2019
13/10/2019
Easy onine shopping
5.00
Excellent

Date of publication
13/10/2019
Date of order
02/10/2019
13/10/2019
The service was excellent
5.00
Excellent

Date of publication
12/10/2019
Date of order
02/10/2019
12/10/2019
Fast delivery ..All arrived safe and undamaged. Would use this site again for plants.
5.00
Excellent

Date of publication
11/10/2019
Date of order
01/10/2019
11/10/2019
Great choice great price. Fast delivery. Very happy
5.00
Excellent

Date of publication
11/10/2019
Date of order
01/10/2019
11/10/2019
very satisfied with goods and servce
5.00
Excellent

Date of publication
11/10/2019
Date of order
01/10/2019
11/10/2019
Received my order very promptly well packaged have planted the tubers as yet so hopefully they will flower well
4.00
Good

Date of publication
11/10/2019
Date of order
27/09/2019
11/10/2019
Everything as expected, healthy plants, well packed. Would use again.
5.00
Excellent

Date of publication
11/10/2019
Date of order
30/09/2019
11/10/2019
Lovely firm to deal with .Good quality plants at a very competitive price
5.00
Excellent

Date of publication
11/10/2019
Date of order
30/09/2019
11/10/2019
Excellent service. Excellent communication. Plants delivered safely. Good prices Would definately use them sgain and highly recommend.
5.00
Excellent

Date of publication
10/10/2019
Date of order
30/09/2019
10/10/2019
very good value and products
5.00
Excellent

Date of publication
09/10/2019
Date of order
29/09/2019
09/10/2019
Plants arrived in a great condition
4.67
Excellent

Date of publication
09/10/2019
Date of order
02/09/2019
09/10/2019
Very pleased with the product and excellent packaging
5.00
Excellent

Date of publication
09/10/2019
Date of order
29/09/2019
09/10/2019
Good service quite reasonable
5.00
Excellent

Date of publication
09/10/2019
Date of order
28/09/2019
09/10/2019
Excellent value. Easy to find what I wanted on the site. Full information and instructions on the plants I bought. Even managed to deliver my plants even though I put the wrong post code on my order Great service.
5.00
Excellent

Date of publication
08/10/2019
Date of order
28/09/2019
08/10/2019
Items well packed. Arrived in good condition.
5.00
Excellent

gardens4you.co.uk

gardens4you.co.uk was certified by Trusted Shops on 19/03/2013.

Contact
Achterweg Zuid 33c
2161DX Lisse
Netherlands
melvinjansen@floradirect.nl
gardens4you.co.uk
Owner
Bulbs Direct B.V.
Achterweg Zuid 33c
2161DX Lisse
Netherlands
Authorized representative
M.E.C. Jansen
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with gardens4you.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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