Certificate for gardens4you.co.uk

No. X82C803D496AE9AD2D9C1C1159BC831BF
 

Approved on
19/03/2013
Valid until
18/03/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for gardens4you.co.uk



Excellent

4.56/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 792 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 3,544 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Very pleased. Packaging excellent and plants looked really good on arrival. Planted and watered as per instructions fingers crossed now mother nature works her magic.
4.00
Good

One place t cornus kousa dead on arrival
3.00
Fair

Very pleased with the service and the plant I received. I could track the delivery which arrived within the advised time. Plant was packed well, I have now planted it on and am hopeful it will thrive over the next 3 or 4 years.

Would use the site again when looking for a specific plant that was not readily available locally.
5.00
Excellent

Very good company to buy from my hydrangeas arrived a couple of days after ordering in very good health.im now awaiting my second order of plants that I ordered today.
5.00
Excellent

despite good packaging one branch had broken
4.67
Excellent

Fast delivery, good packaging and good quality tree.
5.00
Excellent

Good fast service
5.00
Excellent

All good. Plants delivered on time and good quality.
5.00
Excellent

Several leaves on the plants show signs of pest attack
3.67
Good

gardens4you.co.uk replies: 16/08/2017
Good morning, we're sorry to hear that it appears that you have a problem with your received order. Please contact our Customerservice, we're happy to solve your problem.

the plants come cellophane raped and are in a good condition they look nice and healthy have book marked the web site see how they grow ,they have good description and advice on website
5.00
Excellent

Quickly delivered from Holland, great communications with DPD tracking and their 1 hour time slot. Small plants, as fully described on the web site, which I prefer to the large pot bound types in local garden centres, they establish a much better root system in new environment. They were great value too, as being on sale, beating local prices, gave me two for the price of one larger local plan.
5.00
Excellent

Second recent order again delivered quickly, also trackable . All plants were in good condition, one was outgrowing the pot but that can be sorted. Plants are as fully described on the web site, being smaller plants , the size I prefer, I find they take and establish much better that the large pot bound sizes from local garden centres. Sale items offer great value for the £ too. Will use again.
5.00
Excellent

Healthy plant promptly delivered
5.00
Excellent

Great delivery and plants are beautiful
5.00
Excellent

Perfect
5.00
Excellent

will shop here again in the future, plants were well packed, delivered on date I asked for.
5.00
Excellent

The plants arrived on time and were packaged very well. I asked for some advice and got a quick reply. I would buy from them again
5.00
Excellent

Arrived very quickly, well packaged, one plant was a little smaller than I had expected, but all very good quality and would use this company again
4.67
Excellent

Very pleased. Arrived when said
5.00
Excellent

Excellent
5.00
Excellent

Excellent service
5.00
Excellent

The bonsai was in good condition on delivery, it was packaged securely with nothing broken. I will use this site again.
5.00
Excellent

Excellent plants all arrived nicely packaged and good quality would definitely use again.
4.33
Good

Was not what I was exspecting wrongly advertised
3.00
Fair

Very smooth transaction, many thanks.
5.00
Excellent

Plants arrived within a week. All were very well wrapped and in excellent condition. Could be planted out immediately. Planting instructions included and very easy to understand. Having used another online garden centre which took 3 weeks to send an order and sent dead plants eventually, then I would recommend gardens4you to anyone. Excellent service and choice.
5.00
Excellent

Items were up side down and stems broken.
3.33
Fair

gardens4you.co.uk replies: 10/08/2017
Good morning, We're sorry to hear that there was a problem with your order. Please contact our Customerservice. We're happy to solve your problem.

The plants were in excellent condition and very quick delivery service would use again.
5.00
Excellent

Disappointed to be honest. Ordered 2 different figs,and some bulbs. Firstly I thought the company was based in the UK, but the plants are delivered from Holland. The figs arrived a very pale yellow, almost lifeless, and one of them has got leaf rust. I have tried my best to get them healthy, but one of them still looks like it's not going to survive. Probably won't purchase again in the future.
2.67
Fair

gardens4you.co.uk replies: 10/08/2017
Good morning, we're sorry to hear that you have had a problem with your order. Please contact our Customerservice, we're happy to resolve your problem.

Ordered an Hydrangea for a birthday present and was very very disappointed at what was delivered (it was more like a cutting than a plant) - the receiver of the cutting was so disgusted at what arrived asked me to write to the company and complain but their response was very poor telling me it was 1 to 2 year old plant Will not be ordering from this Company again suggest beware ordering.
2.33
Poor

Well deserved.
5.00
Excellent

Good value, plants small but seem healthy
4.67
Excellent

I would buy from them again
4.67
Excellent

Plant in good condition and pleased with cardboard packaging
5.00
Excellent

Just as described. :)
5.00
Excellent

Excellent delivery service and received a beautiful lemon tree in great condition. Would highly recommend.
5.00
Excellent

Excellent service would use again.
5.00
Excellent

As described and looking good in it's new home
5.00
Excellent

Excellent service and quality plants. Will use again.
5.00
Excellent

Very disappointed in one of my plants it has a lot of die back on
Picea omorika karel
4.33
Good

gardens4you.co.uk

gardens4you.co.uk was certified by Trusted Shops on 19/03/2013.

Contact
Achterweg Zuid 33c
2161DX Lisse
Netherlands
melvinjansen@floradirect.nl
gardens4you.co.uk

Owner
Bulbs Direct B.V.
Achterweg Zuid 33c
2161DX Lisse
Netherlands
Authorized representative
M.E.C. Jansen
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with gardens4you.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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