Certificate for gardens4you.co.uk

No. X82C803D496AE9AD2D9C1C1159BC831BF
 

Approved on
19/03/2013
Valid until
18/03/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for gardens4you.co.uk



Excellent

4.54/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 1,199 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 3,087 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Delivery was excellent, but out of the 8 plants I ordered only 2 of them had any form of identification, so could be a bit hit and miss identifying them. Also two of the potentillas where a bit straggly, hopefully they will bush up during the summer.
3.33
Fair

Plants arrived on time and were carefully packed. Clear and helpful care instructions were appreciated. Now looking forward to delightful, colourful results.
Alan Beck
4.33
Good

Delivery was prompt and well packed. The bulbs look to be top quality. Many thanks.
5.00
Excellent

Excellent service. A strong, healthy plant with clear care instructions. First-class packing and prompt delivery. I haven't scored Customer Service as fortunately, there was no need for me to contact them.
5.00
Excellent

I ordered a Hydrangea Paniculata Vanilla Fraise I appreciate it's still early in the growing season but I was still expecting a much stronger looking plant tbh with much thicker stems, yet all I have are literally 1mm thick twigs (with a few buds) which I doubt will be strong enough to support any substantial new growth I'm really disappointed sorry
3.50
Good

four very healthy honeysuckle plants fast delivery and well packed
5.00
Excellent

We ordered our plants form a very good special offer. Asked for them to be delivered quite a few weeks later. The plants arrived in the time frame we asked for. Great tracking communication from DPD. Plants were very well packed and healthy. The planting instructions were very clear. All plants are in and those we can see are growing well. Hopefully bulbs will thrive.We will use gardens4you again.
5.00
Excellent

One of the small plants arrived broken. the others are fine. I have cut the broken one back in the hope it will recover.
4.00
Good

Thank you very much
5.00
Excellent

I order some bulbs on the 9th of this month they got In touch with me to say they had been posted out on the 10th now it's the 17th and still no bulbs very poor customer service email them to ask where the bulbs are all I got was you will have too wait for another few days when In fact they say they post items out first class what's all that about
1.67
Poor

gardens4you.co.uk replies: 20/03/2017
We're very sorry to hear that your parcel failed to arrive.Please contact us so we can check the address and begin an investigation into the whereabouts of your parcel.Rest assured your order is guaranteed and customer satisfaction is very important us.

Some confusion over delivery date I requested (I misinterpreted the question) but the plants arrived in good condition & well packaged. Delivered by DPD, who always found us without problem in the past; this time the deliverer had not been given the correct telephone number as specified in the delivery instructions. Consequently, the delivery took place more by accident than good management.
4.00
Good

I ordered Aloe Vera Plant x4.
The Plants were broken and damaged because of poor delivery when I received them. I complained about it by email. The company sent a healthy and good condition of Aloe Vera Plants. I am very happy. Next time I wish order other plants. It is very good and honesty company.
4.33
Good

I ordered 12 Leucanthemum Alaska - they arrived very quickly and was very well packaged. The plants look very healthy with a really good root system - in fact I have ordered another 6 as I had miscalculated how many I would need I was emailed when they were in stock and the whole buying experience was great. Will certainly buy from this company again
5.00
Excellent

Sturdy well packaged plant i've ever received.
5.00
Excellent

Quick and prompt delivery. Would use again.
5.00
Excellent

Gardens4you.co.uk are most obliging people. I did have trouble with the size of two of the plants but they delivered a further plant almost immediately to compensate. I have no complaints.
4.67
Excellent

excellent product at a very good price, service was excellent
4.67
Excellent

Well packed fast delivery and growing instructions I am pleased .
4.00
Good

great looking plants.well packed and fast delivery thanks again.
5.00
Excellent

I ordered 2 Acers and 3 Clematis. They arrived as you always hope and pray online plants will arrive. The external packaging was strong and the internal packaging prevented the plants being buffeted around in transit as much as is reasonably possible. The plants themselves were excellent. The top growth was strong and sturdy, and the root ball of each plant was ideal for planting out.
5.00
Excellent

Gardens4you are brilliant. Plants healthy and delivery is good. Used this company on a number of occasions. All good
5.00
Excellent

disappointed with my order. 15 plants received, 1 dead, 3 old plants covered in weed, 4 with dead leaves on and the whole order looks like it had been thrown around with soil all over the box. plants appear to have been still in dormancy and sent out too early. Not hopeful they will come to anything, have emailed customer service with pictures - awaiting reply and resolution. del good hence 3.5
3.50
Good

In spite of having to wait till Tuesday for Royal Mail to redeliver from an attempt on Saturday, the plant was in excellent condition and very well packaged.
5.00
Excellent

I have just received two plants, very impressed with the quality and the speedy delivery. I will certainly be ordering more. A fantastic service - thank you
5.00
Excellent

Cannot fault your company, from ordering my order online and getting delivery today, will be telling people about your company
5.00
Excellent

NO PROBLEMS
5.00
Excellent

Very happy with my purchase. The goods arrived before the due date.
5.00
Excellent

Great arrived very quickly excellent service.
Many thanks.
5.00
Excellent

Fantastic service, my plants arrived on time and in perfect condition. I shall certainly use gardens4you again
5.00
Excellent

Delivery of lavenders first class quality with excellent rooting. Thanks.
5.00
Excellent

Plants were in very good condition and arrived promptly. Very happy to shop with them again and would definitely recommend.
5.00
Excellent

Well to be honest the order was made and parts arrived so no problems to have to make any comments
4.00
Good

One of the plants lacked any identifying flowers so will need to wait till next year's confirm identity.Small specimens but this is reflected in the price paid
3.67
Good

A great product excellent delivery service.The tree is coming along a treat would definitely use this service again a pleasure doing business with them.
5.00
Excellent

A beautiful kittle tree anVERY expertly packed . I am delighted
5.00
Excellent

I hope their system is more properly
4.00
Good

you cannot better this.
5.00
Excellent

My first order, so I don't know if my experience was typical, but all arrived promptly, well packed and in good condition. A promising start and I will be happy to use Gardens4You again.
4.00
Good

Good value.
4.00
Good

Plant pot was not great and could of been better
3.67
Good

gardens4you.co.uk

gardens4you.co.uk was certified by Trusted Shops on 19/03/2013.

Contact
Achterweg Zuid 33c
2161DX Lisse
Netherlands
melvinjansen@floradirect.nl
gardens4you.co.uk

Owner
Bulbs Direct B.V.
Achterweg Zuid 33c
2161DX Lisse
Netherlands
Authorized representative
M.E.C. Jansen
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. The score from these ratings is calculated on a daily basis. In their comments, customers can share their experience with gardens4you.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.