Certificate for gardens4you.co.uk

No. X82C803D496AE9AD2D9C1C1159BC831BF
 

Approved on
19/03/2013
Valid until
18/03/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for gardens4you.co.uk



Excellent

4.52/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 770 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 3,668 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Goods arrived on time, and well packaged
5.00
Excellent

Excellent service
5.00
Excellent

Well done .Will use gardens4you again
5.00
Excellent

Really good website and excellent service.
5.00
Excellent

Delivered in excellent condition. Very happy with all plants. Thank you.
5.00
Excellent

received goods excellent quality very satisfied
5.00
Excellent

Excellent service and God’s quality bulbs at good prices Also quick delivery.
5.00
Excellent

Excellent Quality plants and equally good service . Email to give you info. re time and day for delivery is very good.
5.00
Excellent

I purchased six Blackberry plants. Ordering on-line was very easy and I was informed of the progress of the order and delivery by email. Plants arrived on time and were superbly packaged. The quality of the plants is excellent. In every way Gardens4You have delivered a very satidfactory service in all ways
5.00
Excellent

Good service and well packed.
4.00
Good

Husband bought me some plants as a birthday gift, they arrived in a poor condition, were damaged and needed to be repotted. On closer inspection one plant had flowers glued on and another had diseased areas painted over When emailing customer service they said they would 'take my feedback on and ensure they don't paint plants in future'.
Wouldn't recommend.
1.00
Very Poor

gardens4you.co.uk replies: 17/10/2017
Your order contained Stawflower cactus. We were contacted 9 weeks after receipt to report that the plants were damaged in transit. We can confirm that we have advised that damaged goods need to be reported on arrival and we must clearly note that no answer as stated was given. We understand that you are disappointed but feel that the false comment is not fair as we are always glad to be of help.

Great delivery service by DPD
5.00
Excellent

good delivery and packaging everything arrived in first class condition would use again
5.00
Excellent

Plants were as described. Be lovely to see the growing happen now
5.00
Excellent

Quick,. efficient, easy web site. Goods as descrbed and good price
5.00
Excellent

Very fast delivery - just 3 days from ordering. Well packed and fresh looking plants. I'm delighted with my order and wii definitely be buying more plants. Many thanks for excellent service.
5.00
Excellent

This order just came but one plant was dead completely
4.33
Good

My plants arrived in excellent condition. I planted them this morning and am looking forward to enjoying them next year. Thank you.
5.00
Excellent

Excellent service
5.00
Excellent

order arrived on time , i was happy with that.
3.33
Fair

placed an order for two items when delivery arrived only received one but charged for two contacted company and second item was sent within a couple of days. happy with outcome
4.67
Excellent

The plants arrived promptly, but they were a little squashed in the package. They were not damaged though.
3.50
Good

gardens4you.co.uk has a user friendly website, they deliver very quickly and the quality of the goods is excellent
5.00
Excellent

Item was shipped quickly and arrived safely.
Felt plats were a bit small and hardy.
Will do the job anyway.
4.67
Excellent

First orchid received damaged. Would not accept my word. Had to send a photo twice before it was replaced. Replacement in worst state than original. Would not recommend this company to anyone.
1.00
Very Poor

gardens4you.co.uk replies: 10/10/2017
We are sorry to hear that your plants were damaged in transit. Great care is taken in the packing of our products but obviously this time something has gone wrong. We can confirm that we have received a photo of a slightly damaged plant and have arranged a replacement to be shipped the same day. Unfortunately we have not been informed about a damaged replacement. All orders are guaranteed.

Very good service Thankyou.
5.00
Excellent

Everything was perfect. Plant was well packaged and in tip top condition. Delivery was great Advised by text when to expect delivery and it duly arrive on time. Cannot find fault with anything, would highly recommend and will use again.
5.00
Excellent

The plants, bulbs and seeds arrived quickly and in good condition. It was helpful to have a trackable delivery service.
5.00
Excellent

I CANNOT ORDER PLANTS (Buddleia Tricoulour)AS I HAVE NOT AN ACCOUNT AND I CANNOT START AN ACCOUNT ON YOUR WEDSITE.
I HAVE ORDERED PLANTS ON THE SAME DAY BUT COULD NOT REORDER AGAIN..........The website said that I could not use my email address.
Gordon
1.00
Very Poor

gardens4you.co.uk replies: 09/10/2017
We are sorry to hear that you’re having trouble logging in. Please contact our customer service, we are always glad to be of help.

A very good shopping experience
5.00
Excellent

Very pleased packed well & very healthy plants would order from you again in the future.
Thank You.
5.00
Excellent

Plants just arrived, delivery driver kept it touch on mobile and email to let me know when he was arriving. Plants well packed and healthy. Some buds still on the plants so l don't have to wait until next year to see if they match the the colour on the Web. Well pleased with my purchase.
5.00
Excellent

First time using this company and everything was excellent, would recommend.
5.00
Excellent

Really good delivery, plants arrived in prestine condition, have only rated customer service as a 3 star because I had no need to use them. But honestly top notch products. 5star
4.33
Good

bonsai arrived in UK in perfect condition, great service.
5.00
Excellent

Rose trees that I ordered were smaller than described, and had an element of disease on them.
3.00
Fair

Gardens4you is a brilliant plant site.i have ordered three times from this company and their plants are both reasonably priced and sent in a box as fresh as when they were packed.this is one company I will be using again and again..oh and the site lets you see everything they sell which is very good.personally I recommend the hydrangeas this company sells tons of varieties I never knew existed
5.00
Excellent

Perfect in every way
5.00
Excellent

Unfortunately when my plants arrived the stems of the plants had been folded to accommodate them in the box. I had to cut the stems on both plants at these points reducing my plants to half size. This is not good. Have I any comeback on this?
4.33
Good

Brilliant. Hopefully they will grow and attract dragonflies and nectar lovers
5.00
Excellent

gardens4you.co.uk

gardens4you.co.uk was certified by Trusted Shops on 19/03/2013.

Contact
Achterweg Zuid 33c
2161DX Lisse
Netherlands
melvinjansen@floradirect.nl
gardens4you.co.uk

Owner
Bulbs Direct B.V.
Achterweg Zuid 33c
2161DX Lisse
Netherlands
Authorized representative
M.E.C. Jansen
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with gardens4you.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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