Certificate for gardens4you.co.uk

No. X82C803D496AE9AD2D9C1C1159BC831BF
 

Approved on
19/03/2013
Valid until
18/03/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for gardens4you.co.uk



Good

4.42/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 889 Trusted Shops reviews collected in the last 12 months.
In total, gardens4you.co.uk has already collected 4,650 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
14/12/2018
Date of order
04/12/2018
14/12/2018
As before speedy quality service
5.00
Excellent

Date of publication
14/12/2018
Date of order
03/12/2018
14/12/2018
No problems
5.00
Excellent

Date of publication
14/12/2018
Date of order
04/12/2018
14/12/2018
I would recommend this comapny strongly.
5.00
Excellent

Date of publication
13/12/2018
Date of order
23/11/2018
13/12/2018
Even though my delivery was caught up in the Black Friday stuff the customer service was very helpful. will recommend and order again.
4.67
Excellent

Date of publication
13/12/2018
Date of order
03/12/2018
13/12/2018
It arrived within the time slot, just. I have planted the bare roots odds and ends. No Idea if they will come up in the summer yet.
They didn't look very substantial.
3.00
Fair

Date of publication
13/12/2018
Date of order
03/12/2018
13/12/2018
plant arrived well packed and in excellent condition
5.00
Excellent

Date of publication
12/12/2018
Date of order
02/12/2018
12/12/2018
Very pleased indeed with the plant I ordered. There was a great choice at excellent prices. Kept informed of delivery date. Will definitely use this company again.
5.00
Excellent

Date of publication
12/12/2018
Date of order
01/12/2018
12/12/2018
Can Recommend wholeheartly
5.00
Excellent

Date of publication
11/12/2018
Date of order
01/12/2018
11/12/2018
Would have been MUCH less had I ordered direct from the Dutch supplier.
2.33
Poor

gardens4you.co.uk replies: 14/12/2018
We are surprised because we didn't received any emails regarding the Azallea mollis orange advertised and ordered 5.95£ on our website. We were also rated 1/5 for our customer service, quite unfair considering that you do not have contacted our customer service here in Holland, we are always ready to help.

Date of publication
10/12/2018
Date of order
28/11/2018
10/12/2018
All,s well
5.00
Excellent

Date of publication
10/12/2018
Date of order
29/11/2018
10/12/2018
they delivered what they promised
5.00
Excellent

Date of publication
10/12/2018
Date of order
24/11/2018
10/12/2018
Plants came witin a week & are all healthy what more could i want good service even if they do come from Europe
5.00
Excellent

Date of publication
09/12/2018
Date of order
29/11/2018
09/12/2018
Ordered a Bonsai Tree for a Christmas present. It was delivered very quickly and the tree was in excellent condition.
5.00
Excellent

Date of publication
08/12/2018
Date of order
24/11/2018
08/12/2018
Does exactly what it says on the tin’ - timely, good product, fair price.
The rest is up to you
5.00
Excellent

Date of publication
07/12/2018
Date of order
27/11/2018
07/12/2018
The plant arrived in perfect condition and is of a very high quality.
5.00
Excellent

Date of publication
06/12/2018
Date of order
06/12/2018
06/12/2018
BE AWARE PRODUCT NO WHERE NEAR PICTURE
Ordered some Pampas grass based on the photos on the website.
Received two deadly greenish grass with no "fluffy top" at all compared to the picture.
Emailed the customer service who blamed this on "winter" season that the grass was cut. However there's no mentioning of such on the product page, nor I can tell will eventually grow into like "pampas" in
1.33
Very Poor

gardens4you.co.uk replies: 07/12/2018
As informed pictures of our site shows a mature product. A pampas in winter delivered in 9cm pot is dormant and delivered without the feathers, the grass turns greyish green and transforms into straw, the feathers will come the following year when the plants will have spent several months in the ground this is part of the natural cycles of the plants. A professional gardener will confirm it to you

Date of publication
05/12/2018
Date of order
25/11/2018
05/12/2018
nice-looking plant, well-packed. Package should have clearer labelling about which way up it should be kept
5.00
Excellent

Date of publication
05/12/2018
Date of order
25/11/2018
05/12/2018
Ordering the product was easy, delivery was on time and I was kept informed of when the order was to be delivered. Really pleased with the plant and pot
5.00
Excellent

Date of publication
05/12/2018
Date of order
25/11/2018
05/12/2018
The products were professionally packed and arrived in excellent condition. Thanks gardens4you I will certainly be using you again.
5.00
Excellent

Date of publication
04/12/2018
Date of order
24/11/2018
04/12/2018
All plants came swiftly and good quality
4.67
Excellent

Date of publication
03/12/2018
Date of order
21/11/2018
03/12/2018
Delivery was very quick and the product was well packed.
4.33
Good

Date of publication
02/12/2018
Date of order
22/11/2018
02/12/2018
Prompt delivery,great trees.
5.00
Excellent

Date of publication
02/12/2018
Date of order
22/11/2018
02/12/2018
The bonsai is exactly what I wanted, complete with instructions on its upkeep. Thank you.
5.00
Excellent

Date of publication
01/12/2018
Date of order
21/11/2018
01/12/2018
Excellent item. Took longer to arrive than expected though.
3.67
Good

Date of publication
01/12/2018
Date of order
21/11/2018
01/12/2018
Very quick to arrive
4.33
Good

Date of publication
01/12/2018
Date of order
20/11/2018
01/12/2018
Fast, efficient, well-packed - excellent, thank you.
5.00
Excellent

Date of publication
30/11/2018
Date of order
19/11/2018
30/11/2018
Looks beautiful and well looked after
5.00
Excellent

Date of publication
29/11/2018
Date of order
19/11/2018
29/11/2018
wrong tree was sent, no fruit on. Not as advertised.
3.33
Fair

gardens4you.co.uk replies: 30/11/2018
you received by mistake the wrong lemon tree and we apologised, of course we proposed you to keep the tree free of charge and we have immediately refunded your order. We are sorry that it does not appear in your comment because our purchases are 100% guaranteed.

Date of publication
29/11/2018
Date of order
18/11/2018
29/11/2018
excellent will definately use again thankyou
5.00
Excellent

Date of publication
28/11/2018
Date of order
18/11/2018
28/11/2018
Will use them sgain
4.33
Good

Date of publication
27/11/2018
Date of order
17/11/2018
27/11/2018
Healthy good size plants were sent super fast. Thank you, I am very pleased.
5.00
Excellent

Date of publication
27/11/2018
Date of order
17/11/2018
27/11/2018
Sturdy plants delivered quickly. Very satisfied.
5.00
Excellent

Date of publication
26/11/2018
Date of order
16/11/2018
26/11/2018
Products arrived well packaged and with care instructions. 5
5.00
Excellent

Date of publication
26/11/2018
Date of order
16/11/2018
26/11/2018
Quick drive
5.00
Excellent

Date of publication
25/11/2018
Date of order
12/11/2018
25/11/2018
The plants are good and have had instructions for the well being of them which was very good and understanding.
5.00
Excellent

Date of publication
25/11/2018
Date of order
15/11/2018
25/11/2018
Lovely plant
4.33
Good

Date of publication
25/11/2018
Date of order
15/11/2018
25/11/2018
The plants were relatively safe in the box but the delivery company clearly ignored the this way up sign and one of my plants got tipped over and some of the soil got spilled, but other than that I was more than happy with my order, plants were healthy and bigger than expected- which is a plus
4.67
Excellent

Date of publication
25/11/2018
Date of order
15/11/2018
25/11/2018
Ordering was easy to do.
The web layout was also easy to manoeuvre through, & the choice of products was of a high standard, with prices to suit every pocket.
I was also kept well informed as to the of progress my order & it's subsequent delivery.
5.00
Excellent

Date of publication
25/11/2018
Date of order
15/11/2018
25/11/2018
I did not realise that products would be shipped from Netherlands, however this did not prove to be any disadvantage. The reverse, quicker delivery/better products
Thank you
5.00
Excellent

Date of publication
25/11/2018
Date of order
14/11/2018
25/11/2018
Had a slight problem with the payment process which the staff were able to sort quickly be e-mail. Very good service.
5.00
Excellent

gardens4you.co.uk

gardens4you.co.uk was certified by Trusted Shops on 19/03/2013.

Contact
Achterweg Zuid 33c
2161DX Lisse
Netherlands
melvinjansen@floradirect.nl
gardens4you.co.uk
Owner
Bulbs Direct B.V.
Achterweg Zuid 33c
2161DX Lisse
Netherlands
Authorized representative
M.E.C. Jansen
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with gardens4you.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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