EXIT Toys - exittoys.ie- Logo - reviews

EXIT Toys - exittoys.ie
Reviews:

27 reviews in the last 12 months310 total reviews  

4.85
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: Jun 5, 2018
The Trustmark indicates trustworthy online retailers.
EXIT Toys - exittoys.ie fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Apr 24, 2023
 Verified review
Great product, bought the 3m trampoline deluxe version as a replacement for my previous. Was a little nervous buying, as its not a company I was familiar with. The product arrived in 4 days. East instructions, a little tricky getting the top and bottom net rings in place, but I assembled on my own and it does recommend two people. All else quite easy. The kids love it, I think it looks well in the garden, so all happy.

Top negative review

Jun 21, 2023
 Verified review
The final product is good, but it could be better. A few poorly placed screw holes or perhaps they were correct before the wood shrank. No problem if you have a drill for some DIY. Unfortunately some of the parts are warped/ twisted which made assembly difficult and makes the final product look a bit less than perfect but it will still do the job, but might not last as long as advertised. I would recommend having some longer screws or a countersink drill bit handy or a clamp to pull the warped wood flat as the screws provided weren't long enough to do the job on the twisted parts. The packaging was falling apart when we received our delivery, parts were jumbled up inside the box so maybe it wasn't stored correctly in the warehouse or during transit and this led to the problems with warped timber or maybe this just happened during delivery, either way I expected better for the price we paid but all in all we ended up with a decent sandpit after the addition or some extra screws and a bit of diy.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for EXIT Toys - exittoys.ie

Filter
Sort by  
Latest first
(2)
(0)
(0)
Reset
Mar 5, 2024
 Verified review
Ordered a trampoline. Arrived promptly in 3 boxes but one part was defective so couldn't assemble. Was easy to contact customer service, quote part number from assembly instructions and upload some images of the defect and they're now sending a replacement part.
Report review
Answer by EXIT Toys - exittoys.ie
11 days ago
Hello! Thank you for your positive review! Very nice to read that you are so enthusiastic about our service. We also make every effort to continuously improve our service. We look forward to seeing you again with us. Kind regards, Team EXIT Toys
Mar 4, 2024
 Verified review
Report review
Answer by EXIT Toys - exittoys.ie
11 days ago
Good morning! Thank you for taking the effort to post a review. We make every effort to continuously improve our service. Kind regards, Team EXIT Toys