EXIT Toys - exittoys.ie- Logo - reviews

EXIT Toys - exittoys.ie
Reviews:

27 reviews in the last 12 months310 total reviews  

4.85
Excellent

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Top positive review

Apr 24, 2023
 Verified review
Great product, bought the 3m trampoline deluxe version as a replacement for my previous. Was a little nervous buying, as its not a company I was familiar with. The product arrived in 4 days. East instructions, a little tricky getting the top and bottom net rings in place, but I assembled on my own and it does recommend two people. All else quite easy. The kids love it, I think it looks well in the garden, so all happy.

Top negative review

Jun 21, 2023
 Verified review
The final product is good, but it could be better. A few poorly placed screw holes or perhaps they were correct before the wood shrank. No problem if you have a drill for some DIY. Unfortunately some of the parts are warped/ twisted which made assembly difficult and makes the final product look a bit less than perfect but it will still do the job, but might not last as long as advertised. I would recommend having some longer screws or a countersink drill bit handy or a clamp to pull the warped wood flat as the screws provided weren't long enough to do the job on the twisted parts. The packaging was falling apart when we received our delivery, parts were jumbled up inside the box so maybe it wasn't stored correctly in the warehouse or during transit and this led to the problems with warped timber or maybe this just happened during delivery, either way I expected better for the price we paid but all in all we ended up with a decent sandpit after the addition or some extra screws and a bit of diy.
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Reviews for EXIT Toys - exittoys.ie

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Jun 21, 2023
 Verified review

Great Sandpit but be prepared for some DIY

The final product is good, but it could be better. A few poorly placed screw holes or perhaps they were correct before the wood shrank. No problem if you have a drill for some DIY. Unfortunately some of the parts are warped/ twisted which made assembly difficult and makes the final product look a bit less than perfect but it will still do the job, but might not last as long as advertised. I would recommend having some longer screws or a countersink drill bit handy or a clamp to pull the warped wood flat as the screws provided weren't long enough to do the job on the twisted parts. The packaging was falling apart when we received our delivery, parts were jumbled up inside the box so maybe it wasn't stored correctly in the warehouse or during transit and this led to the problems with warped timber or maybe this just happened during delivery, either way I expected better for the price we paid but all in all we ended up with a decent sandpit after the addition or some extra screws and a bit of diy.
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Answer by EXIT Toys - exittoys.ie
Aug 18, 2023
Hi John, thanks for your comprehensive feedback. I'm sorry to hear that you had to do a lot yourself when setting up the sandbox. That is certainly not the approach. We'll take your feedback on board. Thank you that everything turned out all right and we wish you lots of fun with the EXIT sandbox!