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updated on: 8/18/2022
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Reviews for EXIT Toys - exittoys.ie
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the most relevant positive review
3 months ago
Quick delivery and well packaged. I purchased the pool cover for a pool I had previously purchased here. I love the pool and the cover, but I have had a couple issues. The parts should really have numbers on them so you can link with the numbers on the instructions. It made putting the pool together the first time a lot more taxing thank it should have been. I have since labelled all the parts with a sharpie. Another issue was the first poles of the cover on either side snapped at the bottom, just above the screw where it slots it to the main mechanism. There was 2 of us on either side opening it slowly at the time and none of the other poles snapped or showed any sign of damage so I think they may have had week points in manufacturing. I have since wd40'd all the other moving parts to insure they move smoothly. The cover is amazing and very much needed to keep the pool free of debris and warm.
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the most relevant critical review
6 months ago
One of the black poles split when we were putting it through the backboard. Cut both my hands. We had no choice but to use it. The instructions are practically impossible to read too. Saying all that when we got it up it works brilliantly. We bought 2 so the kids(and adults) have a match
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Reviews for EXIT Toys - exittoys.ie
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Verified review
7 days ago
Just a great service from Exit toys. Website easy to use and fast delivery always.
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23 days ago
Fast delivery of goods
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1 month ago
Love our pool. The cover is amazing. Had a few problems but customer service are on hand to help out. Great after service. Could do with clearer instructions.
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1 month ago
The quality is great and ease of assembly. Able to enjoy less than a couple of hours after opening the box.
I would have liked if the canopy was a tighter fit to the top of the pool frame or an accessory to seal it off from kids. My two were able to get into the pool without opening straps or moving the canopy😬
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3 months ago
Great quality and instructions / materials separation made assembly relatively straightforward
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4 months ago
Good, timely and accurate responses to customer query.
Parts were delivered as described and quickly.
Thanks!
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4 months ago
Super fast and on time, really happy with the product and after care.
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4 months ago
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4 months ago
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5 months ago
The customer service is really excellent! Issues are dealt with very fast amd delivery was within 2 days. Couldn't fault them.
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5 months ago
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6 months ago
Extremely efficient service and great customer service
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6 months ago
Prompt delivery to Ireland in 4 days, Haven't used pool dome yet obviously but a reliable company who answered queries about dimensions very quickly on their live chat.
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7 months ago
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8 months ago
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8 months ago
Personal atenttion and fast delivery.
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11 months ago
Good strong product, fantastic value.
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1 year ago
Excellent products and excellent customer service. I have ordered swimming pool with dome and heater and it has been great investment for our family. Kids love swimming every day even the weather is not great. We had a problem with the dome as it broke 2 days after assembly but the customer service has been amazing and have replaced it for us immediately. Thank you so much.
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