Reviews for Athleteshop.com



Good

4.35/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 157 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 176 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Transaction was stress free,delivery was quick,overall experience 10 out of 10 would definatly buy from here again.
5.00
Excellent

Very quick service, better than National Vendors.
5.00
Excellent

The order arrived very fast :) and correct :)
5.00
Excellent

While half my order came in with no issue the other half they were not able to fulfill. I understand that these things happen. What I don't understand is why they offered to substitute a lesser product that initially costs less for the same price. Still waiting to be contacted about a refund for the item they were unable to supply. I have sent emails with no response.
3.33
Fair

I ordered a pool sprinkler and I love it thanks
5.00
Excellent

We bought a boat you guys took the money.Turns out it's out of stock and i was offered a boat of lesser value as an exchange.Now we can't reach anyone for a refund because aquaparx is in the Netherlands.So we have sent an email wanting a refund and still no response.
1.00
Very Poor

Delivered to me in the US a product with electrical connections suited for Europe. Otherwise good service
4.00
Good

Very competitive pricing
5.00
Excellent

They didnt delivery on time they said 2 weeks then then said 2 more weeks then 2 months.
3.00
Fair

Have not received my order from many weeks ago.
1.67
Poor

Athleteshop.com replies: 01/06/2017
Thank you for your message. I saw that your package arrived yesterday. One day before the estimated delivery date. We hope you will be happy with the product you ordered. We wish you a nice day!

Order hasn't come yet but my credit card was charged upon placing order 10 days ago
1.00
Very Poor

Athleteshop.com replies: 29/05/2017
Thank you for your review. We are sorry that we couldn't deliver the product in time. You can expect your order to be delivered on 31-05-2017. I hope I've informed you enough. For any questions, please contact our customer service at: www.athleteshop.com/contacts

Skeptical about ordering overseas but this place took care of me and I received everything as expected
5.00
Excellent

Everything as expected
5.00
Excellent

Item was delivered promptly. It is exactly as expected. Would order from this company again.
5.00
Excellent

Took a little time to get it but communication was great love the cue hits beautifully Thanks so much would not have this it it was not for your price
5.00
Excellent

I was one of those customers that worry about online shopping this place handles business pay the money to get your package express and I recieved order exact day they said I would. Very happy customer
5.00
Excellent

Stayed in touch, delivered promptly, let me know in advance and on the day when they were delivering Happy
5.00
Excellent

Great service kept in touch when there was gonna be a delay, but it showed up on time. Can't wait to use it.
5.00
Excellent

The AquaParx 1.2 hp is perfect for what I needed And the customer service is outstanding
5.00
Excellent

Everything was as advertised, but quiet its not. Almost returned item because of it's irritating exhaust. The exhaust is omitted only out the top of the engine instead of below at the propeller. So if you expect a quiet motor like discribed you will be disappointed
4.00
Good

Good price, Quick delivery
5.00
Excellent

In stock.not overpriced.delivered on time.
5.00
Excellent

Yayy
5.00
Excellent

Everything went smooth and easy
5.00
Excellent

Slight mishap with when the package would ship, but received an email from the company to let me know; this was done promptly and I appreciate that. The package shipped a day or two later, and areived a day before it was supposed to. Excellent service from these folks. I would definitely order from them again. Thanks folks.
5.00
Excellent

Fast delivery
5.00
Excellent

Rude staff. I got told id have my order 2-3 days after carrier picked it up but now I won't receive for another five days and being ignored by customer service
3.00
Fair

Athleteshop.com replies: 15/05/2017
Thank you for your review. We are sorry that we couldn't deliver the product in time. We hope that you will be happy with the product you ordered. If you have any questions, please contact www.athleteshop.com/contacts

great product
4.00
Good

Everything was as expected. I ordered a skateboard and it arrived in mint condition and within the expected time. Will definitely considering ordering again through Athleteshop
5.00
Excellent

I can't wait to set it up
5.00
Excellent

Excellent customer service
5.00
Excellent

Shipping from another country was really fast. Company kept me informed throughout with e-mails. I highly recommend.
5.00
Excellent

Delivered in a timely manner.
5.00
Excellent

When I read the estimated delivery date I thought that either it was a misprint or they didn't realize New Jersey was in the US, not England. My helmet arrived in five days, two of them weekends, and it would have been sooner if US Customs were as efficient as Athleteshop. I have been telling this to anybody who would listen.
5.00
Excellent

Great price and delivery was prompt considering it was coming from Europe.
5.00
Excellent

So I had no clue how long it would take to get my Sigma computer from the Netherlands.I called Sigma & they said that the Sigma BC 23.16 STS was the same model as my discontinued ROX 8.1.The kicker was that it wasn't available in the States. No problem I Goggled it and found it at the AthleteShop. To get it shipped to the States in 5 days is incredible. I couldn't have asked for any better service
5.00
Excellent

I have finally received all items. Electric components will not work for USA. All Europe electric. Very dissatisfied. No. Options for this on website. Have tried to contact but have not had a response. This should be common sense for any electric components. It will cost me even more to return and that is not acceptable.
1.33
Very Poor

Athleteshop.com replies: 01/05/2017
We are very sorry to hear that you have not received you ordered product with a US plug. Off course we want to solve this as soon as possible. I have send you a personal email how we want to solve this for you. Again our sincere apologies. Team Athleteshop

The whole experience was great
5.00
Excellent

Best price for what I was looking for. Fast delivery and in perfect condition.
5.00
Excellent

Very efficient company to order with and delivery was 2nd to none. My instructions where followed to the letter. Very happy with the product and would use this company again.
5.00
Excellent

Athleteshop.com customer reviews

Athleteshop.com

Athleteshop - the number 1 in sporting goods!

Athleteshop is the number one shop in sporting goods. From football, fitness, sports gadgets, sports eyewear to outdoor products. Our webshop is aimed at individuals as well as businesses. Athleteshops' ambition from day one has been to offer the broadest and most comprehensive range in the field of sports equipment. Over the years Athleteshop has committed quite a few brands and the range now consists of over 100,000 products.

Contact
13 Freeland Park, Wareham Road,
BH16 6FH Poole, Dorset
United Kingdom
customerservice@athleteshop.com
Athleteshop.com

Owner
Athlete.nl B.V.
Rostockweg 5
9723 HG Groningen
Netherlands
Trade register
Kamer van Koophandel 01182566
Authorized representative
Y. Solinger
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Athleteshop.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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