Reviews for Athleteshop.com



Good

4.14/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 49 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 208 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
26/04/2018
Date of order
12/04/2018
26/04/2018
After waiting 3 weeks and swapping my Items because they could not get them, i was told they will arrive on 25 April 2018
And i am still waiting.
I have had no correspondence what so ever. and no refund .
This company advertise items that they just dont have. They waste your time and cause nothing but hassle.
5.00
Excellent

Date of publication
10/04/2018
Date of order
27/03/2018
10/04/2018
Great
5.00
Excellent

Date of publication
21/03/2018
Date of order
21/03/2018
21/03/2018
Everything worked as Swiss watch: original product, good price and very quick delivery.
5.00
Excellent

Date of publication
02/01/2018
Date of order
19/12/2017
02/01/2018
No comment . Eccellent.Merci
5.00
Excellent

Date of publication
20/12/2017
Date of order
20/12/2017
20/12/2017
Ordered 3 items, took nearly 1month to arrive when I did get it only received 2items, still waiting for a refund as they said the item is now out of stock.
1.67
Poor

Date of publication
11/12/2017
Date of order
26/06/2017
11/12/2017
Good price and good communication
5.00
Excellent

Date of publication
02/12/2017
Date of order
18/11/2017
02/12/2017
good
5.00
Excellent

Date of publication
17/11/2017
Date of order
03/11/2017
17/11/2017
All great... Thankx
5.00
Excellent

Date of publication
02/11/2017
Date of order
02/11/2017
02/11/2017
Good comunication and a great price.
5.00
Excellent

Date of publication
15/10/2017
Date of order
19/09/2017
15/10/2017
Excellent product at good price
4.67
Excellent

Date of publication
05/10/2017
Date of order
21/09/2017
05/10/2017
Packed ok, but in a really oversized box, which ramps up shipping costs and is not environmentally conscious. Usage fees for PayPal were more than 15 of the item's value, which is outrageous. The item itself was rather 2-3 times over priced for 4 pieces of plastic and a 5mm thick and inflexible seat cushion.
3.33
Fair

Date of publication
28/09/2017
Date of order
28/09/2017
28/09/2017
Excellent and reliable service
5.00
Excellent

Date of publication
13/09/2017
Date of order
13/09/2017
13/09/2017
Excellent service
5.00
Excellent

Date of publication
22/08/2017
Date of order
11/07/2017
22/08/2017
Never got anything god ripped
1.00
Very Poor

Date of publication
21/08/2017
Date of order
17/07/2017
21/08/2017
I give this company lowest rating I can give.. I ordered a motor on July 17th.. and received no emails about my order other than the original order which stated my order would be delivered on 8/22.. so I emailed them on 8/20(over a month from my order date) to check the status of my order... Only to get an email back stating they can't ship to the U.S.
1.00
Very Poor

Date of publication
08/08/2017
Date of order
24/07/2017
08/08/2017
For the delivery, there was only DHL Express, and it is VERY expensive, especially for foreign countries.
I would have appreciated to have the choice, receive my goods later but pay less.
4.00
Good

Date of publication
07/08/2017
Date of order
24/07/2017
07/08/2017
Items as described and were shipped and delivered as stated. I was very pleased and would not hesitate to order from this company again. Thanks
1.00
Very Poor

Athleteshop.com replies: 18/08/2017
Thank you for your great review Maybe you can add four stars? Then the review is registerd as a good review. Thank you in advance

Date of publication
07/08/2017
Date of order
24/07/2017
07/08/2017
Keep up the great work
5.00
Excellent

Date of publication
31/07/2017
Date of order
17/07/2017
31/07/2017
Received my motorcycle helmet in only several days from overseas
5.00
Excellent

Date of publication
24/07/2017
Date of order
10/07/2017
24/07/2017
I can rate 5 stars across the board this far. Customer service has been excellent. I have not received my product yet, but I have been told August 18th is a confident projection and understand the delay due to the manufacturing availability. So long as my order goes through as processed then I will most definitely continue to use Athlete Shops services.
5.00
Excellent

Date of publication
24/07/2017
Date of order
10/07/2017
24/07/2017
There is nothing like this in the states. No solution for a tall child that still needs security on a bike. This is awesome. My 4 year old is so happy to go back on bike rides with mama Thanks to this beauty Very well made indeed
5.00
Excellent

Date of publication
20/07/2017
Date of order
01/07/2017
20/07/2017
After I confirm my order 7_1, and will receive 7_7 but I wait until 7_15 than i call them,they said out of order wait until 8_15
2.00
Poor

Date of publication
18/07/2017
Date of order
04/07/2017
18/07/2017
I was well pleased
5.00
Excellent

Date of publication
18/07/2017
Date of order
04/07/2017
18/07/2017
I have stuff to receive yet
2.67
Fair

Date of publication
15/07/2017
Date of order
28/06/2017
15/07/2017
I was very pleased with the product that we ordered that we ordered another one, a bigger size. I was also very appreciative of the expediency of the delivery of goods. This online shop is definitely one of the best.
5.00
Excellent

Date of publication
15/07/2017
Date of order
29/06/2017
15/07/2017
The javelins I ordered arrived in Texas from The Netherlands in only 4 days with no shipping upcharge. Very happy with the quality of the items and the prices were less than half what I would have payed for the exact same items domestically.
5.00
Excellent

Date of publication
09/07/2017
Date of order
17/06/2017
09/07/2017
The goods were as described and arrived on time. The outboard motor has a couple of design faults, but these can be overcome without much difficulty.
4.33
Good

Date of publication
06/07/2017
Date of order
22/06/2017
06/07/2017
superb wetsuit and great service
5.00
Excellent

Date of publication
28/06/2017
Date of order
14/06/2017
28/06/2017
Excellent in all ways
5.00
Excellent

Date of publication
26/06/2017
Date of order
12/06/2017
26/06/2017
I read other reviews after I ordered and got a bit nervous but I must say, I got my items very quickly and in perfect condition. Very happy with my new bike accessories.
5.00
Excellent

Date of publication
25/06/2017
Date of order
17/05/2017
25/06/2017
Received my order 3 weeks later then expected however I did get update notifications from time to time. The package appears to be in good shape although I haven't opened it yet. I'm not complaining due to the weather here being less then pleasant which means I couldn't put my purchase to use anyway. I did Save about 50. purchasing direct from Intex.couldnt find it in US.
3.67
Good

Date of publication
25/06/2017
Date of order
10/06/2017
25/06/2017
article conforme à sa description arrivé en parfait . juste une erreur de livraison
4.67
Excellent

Date of publication
24/06/2017
Date of order
24/06/2017
24/06/2017
Transaction was stress free,delivery was quick,overall experience 10 out of 10 would definatly buy from here again.
5.00
Excellent

Date of publication
21/06/2017
Date of order
07/06/2017
21/06/2017
Very quick service, better than National Vendors.
5.00
Excellent

Date of publication
19/06/2017
Date of order
05/06/2017
19/06/2017
The order arrived very fast :) and correct :)
5.00
Excellent

Date of publication
17/06/2017
Date of order
02/06/2017
17/06/2017
While half my order came in with no issue the other half they were not able to fulfill. I understand that these things happen. What I don't understand is why they offered to substitute a lesser product that initially costs less for the same price. Still waiting to be contacted about a refund for the item they were unable to supply. I have sent emails with no response.
3.33
Fair

Date of publication
17/06/2017
Date of order
03/06/2017
17/06/2017
I ordered a pool sprinkler and I love it thanks
5.00
Excellent

Date of publication
16/06/2017
Date of order
01/06/2017
16/06/2017
We bought a boat you guys took the money.Turns out it's out of stock and i was offered a boat of lesser value as an exchange.Now we can't reach anyone for a refund because aquaparx is in the Netherlands.So we have sent an email wanting a refund and still no response.
1.00
Very Poor

Date of publication
03/06/2017
Date of order
23/05/2017
03/06/2017
Delivered to me in the US a product with electrical connections suited for Europe. Otherwise good service
4.00
Good

Date of publication
02/06/2017
Date of order
23/05/2017
02/06/2017
Very competitive pricing
5.00
Excellent

Athleteshop.com customer reviews

Athleteshop.com

Athleteshop - the number 1 in sporting goods!

Athleteshop is the number one shop in sporting goods. From football, fitness, sports gadgets, sports eyewear to outdoor products. Our webshop is aimed at individuals as well as businesses. Athleteshops' ambition from day one has been to offer the broadest and most comprehensive range in the field of sports equipment. Over the years Athleteshop has committed quite a few brands and the range now consists of over 100,000 products.

Contact
13 Freeland Park, Wareham Road,
BH16 6FH Poole, Dorset
United Kingdom
customerservice@athleteshop.com
Athleteshop.com
Owner
Athlete.nl B.V.
Rostockweg 5
9723 HG Groningen
Netherlands
Trade register
Kamer van Koophandel 01182566
Authorized representative
Y. Solinger
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Athleteshop.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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