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CLUSE.comReviews

: 718Excellent

4.72

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with Buyer Protection

certified since: 3/27/2019
updated on: 6/29/2022
CLUSE.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At CLUSE.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 3/27/2019
updated on: 6/29/2022
CLUSE.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At CLUSE.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for CLUSE.com

222 verified reviews in the last 12 months

718 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


6 months ago
The order has been sent immediately and I received two days before the due date. I had a little problem with the clock not working when arrived, But the customer care team suggested me to try to change battery first (with refund for this expense) and then eventually they would have replaced the entire product. Fortunately the problem was just the battery and my new clock is working perfectly now.
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the most relevant critical review


6 months ago
Pues mal porque hice el pedido hace más de 15 días , no me ha llegado el pedido ni me devuelven el dinero ni me contestan dónde está mi pedido ni nada. Me han engañado he perdido 70 € y no tengo el producto. Mi hija se quedó sin regalo y se están riendo de mí
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Reviews for CLUSE.com

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 Verified review
11 months ago 
Fast delivery. Excellent watch and smart band, Looks good and I am familiar with the high quality of the Cluse watches.
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 Verified review
11 months ago
Very fast delivery and watch is very nice. Great to get it half price too.
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 Verified review
11 months ago
Speedy delivery
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 Verified review
11 months ago
Schnell, günstig und unkompliziert. Gerne wieder.
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 Verified review
11 months ago 
all excellent
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 Verified review
11 months ago
Livraison reçue rapidement, seul bémol le paquet était tellement enfoncé dans la boîte aux lettres que j'ai cru ne jamais réussir à le récupérer ! Heureusement les biens n'ont pas été abîmés.
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 Verified review
1 year ago
It is my second close watch and I love it!
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 Verified review
1 year ago
Still did not receive my Cluse watch. I orderd at the 24th of juli. Also didn’t receive a message when I can expect it.
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Answer by CLUSE.com
11 months ago
Hi, we are very sorry to hear you haven't receive your order yet. Our Customer Care has sent you the order again and it has been delivered meanwhile. Enjoy your order, kind regards, CLUSE
 Verified review
1 year ago
good
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 Verified review
1 year ago
From start to finish the team at Cluse have been brilliant with the advice and generous with their customer care.
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 Verified review
1 year ago
Lovely online shop, excellent delivery!
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 Verified review
1 year ago
I am always delighted with my Cluse watch strap purchases. I bought a Cluse watch several years ago, and love how I can change its look with different watch straps. The Cluse sales are really good. My purchases have always arrived promptly.
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 Verified review
1 year ago
I did not recive my order. Nobody answered my e-mail. Order had to arrive many days ago.
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Answer by CLUSE.com
1 year ago
Hi, we are very sorry to hear you haven't receive your order yet. Our Customer Care has informed you about the cause of shipping delay and sent you the order again. Kind regards, CLUSE
 Verified review
1 year ago
Excellent
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 Verified review
1 year ago
Watch is beautiful, shipping very fast, everything is tracked. This is my third Cluse watch and I will definitely buy more!
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 Verified review
1 year ago
All positive
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 Verified review
1 year ago
Love the watch I bought and it came so quickly and was well packaged
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 Verified review
1 year ago
First class in all scores.
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 Verified review
1 year ago
A very easy company to deal with on line and always the guarantee of first class products.
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 Verified review
1 year ago
This is my second order from Cluse, I highly recommend!
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