CLUSE.com- Logo - reviews

CLUSE.com
Reviews:

645 reviews in the last 12 months2,259 total reviews  

4.49
Good

Trustmark
Valid

Includes Buyer Protection

Certified since: Mar 27, 2019
The Trustmark indicates trustworthy online retailers.
CLUSE.com fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Sep 4, 2023
 Verified review
The bag is beautiful. It’s like having a daily stylish purse but in backpack mode. I’m a medical resident and was always the carrying my purse and a suitcase bag with my laptop. Lots of bags, right? Now I carry everything here and I always look well. The almond color goes amazing with all my outfits. The quality is the thing that doesn’t let me give 5 stars. It’s not amazing for the expensive price it costs. I think it’ll be damaged in a few months with scratches and things but let’s see :) hope not!

Top negative review

Apr 23, 2023
 Verified review
The product was according to the website. However, even though the website offers a variety of payment methods, the only one working is Paypal. I tried Visa, Mastercard, Credot Card, Debit Card, American Express, the only one working is Paypal. And it seems that this is a know problem, but unresolved yet. I suggest resolving this issue or at least remove all the other options that are not actually available. Also, customer support was not very helpful, although they did provide an answer in a timely manner.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for CLUSE.com

Sort by  
Latest first
Dec 28, 2023
 Verified review
Very prompt delivery
Report review
Dec 28, 2023
 Verified review
Report review
Dec 28, 2023
 Verified review
Super delivery!
Report review
Dec 28, 2023
 Verified review
Excellent!!
Report review
Dec 28, 2023
 Verified review
Report review
Dec 27, 2023
 Verified review
I did not receive anything after 13 days !
Report review
Answer by CLUSE.com
Jan 9, 2024
Hello, We apologize to you on behalf of our partner carrier. I see in the meantime that you have contacted our customer service and that this has been resolved with our team. KR, Team CLUSE
Dec 27, 2023
 Verified review

Cluse watch

Very happy with the item. Quick delivery too.
Report review
Dec 27, 2023
 Verified review
Excellent service
Report review
Dec 26, 2023
 Verified review
Report review
Dec 26, 2023
 Verified review
Absolutely delighted with your service. Don't think your could do anything else. East to track and delivery very fast. Will definitely shop with you again. Thank you for your service
Report review
Dec 26, 2023
 Verified review
Love the packaging the watch it’s self amazing goes with everything reasonable pricing shipping excellent aswell
Report review
Dec 26, 2023
 Verified review

Products are nice

Products, way they are subdivided in the site. I cannot put 4,5 stars , but sometime it is not easy to find back an article you saw 10 screens before
Report review
Dec 26, 2023
 Verified review
Report review
Dec 26, 2023
 Verified review
Echt mooi horloge, ik heb heel tevreden 😊
Report review
Dec 26, 2023
 Verified review
I ordered bracelets 2 weeks ago and when I go to tracking package is in the same status. Shame
Report review
Answer by CLUSE.com
Jan 9, 2024
Hello, we apologize to you on behalf of our partner carrier. I see in the meantime that you have contacted our customer service and that this has been resolved with our team. KR, TeamCLUSE
Dec 25, 2023
 Verified review
Report review
Dec 24, 2023
 Verified review

Montre femme

Livraison super rapide et facilité pour trouver l'article idéal.
Report review
Dec 24, 2023
 Verified review
Report review
Dec 24, 2023
 Verified review
My delivery from 14th December has not arrived for Christmas. I am very annoyed.
Report review
Answer by CLUSE.com
Jan 9, 2024
Hello, we are really sorry to hear that. You can send us an email to care@cluse.com so that we can help you. Have a good day, CLUSE
Dec 23, 2023
 Verified review
Commande arrivé en bon état et rapide. Très content de l'article
Report review