CLUSE.comReviews:
1,022 reviews in the last 12 months2,065 total reviews
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Top positive review
Dec 17, 2022
Verified review
The service was good but I needed extra links for my watch and I got that straight away but then I noticed that the battery was dead. This was very disappointing. I had to, again go the retailer to have the battery replaced when I hadn't even worn the watch, yet!. The retailer advice that it is better to buy from the retailer that the internet. In this case he may have been right :-(
Anyways the watch is working perfectly now.
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Top negative review
Apr 23, 2023
Verified review
The product was according to the website. However, even though the website offers a variety of payment methods, the only one working is Paypal. I tried Visa, Mastercard, Credot Card, Debit Card, American Express, the only one working is Paypal. And it seems that this is a know problem, but unresolved yet. I suggest resolving this issue or at least remove all the other options that are not actually available. Also, customer support was not very helpful, although they did provide an answer in a timely manner.
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Reviews for CLUSE.com
Mar 15, 2023
Verified review
The delivery was very much withdrawn in time
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Answer by CLUSE.com
Mar 16, 2023
Dear customer,
I am really sorry to hear that your parcel arrived later than expected.
Please accept our sincerest apologies.
KR,
Team CLUSE
Mar 31, 2023
Verified review
Aún no he recibido el reloj, sigo esperando.
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Answer by CLUSE.com
Apr 5, 2023
Dear customer,
I am really sorry to hear this.
Please contact us via care@cluse.com so we can solve this for you.
KR,
Team CLUSE
Apr 11, 2023
Verified review
Orden not received
The order placed has not yet arrived
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Answer by CLUSE.com
Apr 20, 2023
Dear customer,
I am really sorry to hear this.
Please contact us via care@cluse.com so we can solve this for you.
KR,
Team CLUSE
Feb 13, 2023
Verified review
I still have not recieved my order
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Answer by CLUSE.com
Feb 13, 2023
Dear customer,
I am really sorry to hear this.
Please email us at care@cluse.com so we can provide you with a solution.
KR,
Team CLUSE
AF
Ana F.
Valencia
Feb 15, 2023
Verified review
Todavía no he recibido el pedido
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Answer by CLUSE.com
Feb 16, 2023
Dear customer,
I am really sorry to hear this.
Please email us at care@cluse.com so we can provide you with a solution.
KR,
Team CLUSE
Apr 5, 2023
Verified review
I have not receive my order yet
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Answer by CLUSE.com
Apr 20, 2023
Dear customer,
I am really sorry to hear this.
Please contact us via care@cluse.com so we can solve this for you.
KR,
Team CLUSE
Jul 6, 2023
Verified review
I didnt received my package
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Feb 8, 2023
Verified review
No me han ayudado en nada
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Answer by CLUSE.com
Feb 13, 2023
Dear customer,
Please contact us via care@cluse.com so we can help you.
KR,
Team CLUSE
Jan 12, 2023
Verified review
No me ha llegado el pedido
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Apr 15, 2023
Verified review
NO HE RECIBIDO EL PAQUETE
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Answer by CLUSE.com
Apr 20, 2023
Dear customer,
I am really sorry to hear this.
Please contact us via care@cluse.com so we can solve this for you.
KR,
Team CLUSE
Feb 6, 2023
Verified review
My wacth dont arrived
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Answer by CLUSE.com
Feb 6, 2023
Dear customer,
Your parcel will be delivered today.
If you need any further assistance please contact us via mail.
KR
Team CLUSE
Dec 30, 2022
Verified review
Order not yet received.
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Feb 17, 2023
Verified review
So slow the delivery
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Answer by CLUSE.com
Feb 23, 2023
Dear customer,
How unfortunate. Please accept our apologies.
The carrier had some delays but i see that the parcel has been delivered by now.
KR,
Team CLUSE
Jan 8, 2023
Verified review
Give packages on time
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Jan 3, 2023
Verified review
Delivery time not met
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Jun 15, 2023
Verified review
mi pedido no llega
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Answer by CLUSE.com
Jul 5, 2023
Dear customer,
I see that your order has been delivered by now.
Sorry for the delay.
KR,
Team CLUSE
Jul 19, 2023
Verified review
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Jul 10, 2023
Verified review
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Jul 1, 2023
Verified review
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Jun 15, 2023
Verified review
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