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TrustmarkValid
certified since: Mar 27, 2019
updated on: Jun 2, 2023
CLUSE.com is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
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Reviews for CLUSE.com
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Dec 17, 2022
The service was good but I needed extra links for my watch and I got that straight away but then I noticed that the battery was dead. This was very disappointing. I had to, again go the retailer to have the battery replaced when I hadn't even worn the watch, yet!. The retailer advice that it is better to buy from the retailer that the internet. In this case he may have been right :-(
Anyways the watch is working perfectly now.
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the most relevant critical review
Apr 23, 2023
The product was according to the website. However, even though the website offers a variety of payment methods, the only one working is Paypal. I tried Visa, Mastercard, Credot Card, Debit Card, American Express, the only one working is Paypal. And it seems that this is a know problem, but unresolved yet. I suggest resolving this issue or at least remove all the other options that are not actually available. Also, customer support was not very helpful, although they did provide an answer in a timely manner.
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Reviews for CLUSE.com
Verified review
Apr 13, 2023
Easy to navigate website, free p&p, quick delivery in a beautiful gift box!
Completely unnecessary massive cardboard box for shipping - must have been 10 times bigger than the item!
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Verified review
Apr 12, 2023
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Verified review
Apr 11, 2023
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Verified review
Apr 11, 2023
Easy to use website, detailed information on products, from order to delivery 2 days max purchased mid week. Delivery arrived in box and was efficiently packed.
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Verified review
Apr 11, 2023
The order placed has not yet arrived
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Answer by CLUSE.com
Apr 20, 2023
Dear customer,
I am really sorry to hear this.
Please contact us via care@cluse.com so we can solve this for you.
KR,
Team CLUSE
Verified review
Apr 11, 2023
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Verified review
Apr 11, 2023
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Verified review
Apr 11, 2023
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Verified review
Apr 10, 2023
Great quality watches at very affordable prices.
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Verified review
Apr 10, 2023
Fast delivery and Nice Watch
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Verified review
Apr 10, 2023
Great product, fast delivery.
The only thing I would improve is the delivery company communication.
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Verified review
Apr 10, 2023
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Verified review
Apr 9, 2023
I haven’t received the package yet
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Verified review
Apr 9, 2023
Delighted with the earrings I ordered. Very fast and efficient service. Would recommend.
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Verified review
Apr 6, 2023
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Verified review
Apr 5, 2023
I have not receive my order yet
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Answer by CLUSE.com
Apr 20, 2023
Dear customer,
I am really sorry to hear this.
Please contact us via care@cluse.com so we can solve this for you.
KR,
Team CLUSE
Verified review
Apr 3, 2023
Mala gestión de envío, hace más de una semana que hice el pedido y aún no lo he recibido.
No entiendo cómo me pueden pedir opinión sobre mi artículo cuándo todavía no lo he recibido...
Pongo una estrella porque no hay opción de poner ninguna.
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Answer by CLUSE.com
Apr 5, 2023
Dear customer,
I am really sorry to hear this.
Please contact us via care@cluse.com so we can solve this for you.
KR,
Team CLUSE
Verified review
Apr 1, 2023
Nice and quick
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Verified review
Mar 31, 2023
Aún no he recibido el reloj, sigo esperando.
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Answer by CLUSE.com
Apr 5, 2023
Dear customer,
I am really sorry to hear this.
Please contact us via care@cluse.com so we can solve this for you.
KR,
Team CLUSE