CLUSE.comReviews:
640 reviews in the last 12 months2,286 total reviews
Excellent
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Top positive review
Sep 4, 2023
Verified review
The bag is beautiful. It’s like having a daily stylish purse but in backpack mode. I’m a medical resident and was always the carrying my purse and a suitcase bag with my laptop. Lots of bags, right? Now I carry everything here and I always look well. The almond color goes amazing with all my outfits. The quality is the thing that doesn’t let me give 5 stars. It’s not amazing for the expensive price it costs. I think it’ll be damaged in a few months with scratches and things but let’s see :) hope not!
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Top negative review
Apr 23, 2023
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The product was according to the website. However, even though the website offers a variety of payment methods, the only one working is Paypal. I tried Visa, Mastercard, Credot Card, Debit Card, American Express, the only one working is Paypal. And it seems that this is a know problem, but unresolved yet. I suggest resolving this issue or at least remove all the other options that are not actually available. Also, customer support was not very helpful, although they did provide an answer in a timely manner.
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Reviews for CLUSE.com
1 day ago
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2 days ago
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2 days ago
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3 days ago
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3 days ago
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3 days ago
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4 days ago
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The quality was not as expected as they were few tiny tiny dots in the bag when I had arrived , expected a better quality, also the cancellation process is not so convenient as once ordered it never allows to cancel but only return is possible I have mistakenly ordered a different colour but couldn't cancel it and had to accept the delivery. Out of everything the quality is poor too
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4 days ago
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Great quality and fast delivery
The bag I ordered is of great quality and it arrived to the UK very quickly
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6 days ago
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I had a problem with my delivered watch. And they helped me instantly. Perfect service!
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8 days ago
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8 days ago
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never received, more than 1 week and nothing came to me, the watch is in deutshland
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Answer by CLUSE.com
8 days ago
Hello,
We apologize to you on behalf of our partner carrier. Please contact us via care@cluse.com so we can help you further.
KR,
Team CLUSE
10 days ago
Verified review
Quality of the watch is ridiculously bad for 100 euros.
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Answer by CLUSE.com
8 days ago
Dear customer,
We are really sorry to hear that you are not satisfied with the quality. Please contact us via care@cluse.com so we can help you further.
KR,
Team CLUSE
11 days ago
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11 days ago
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12 days ago
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Le Réversible Backpack
The delivery was fast; it arrived in Croatia within 3 days. The backpack is beautiful and waterproof.
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13 days ago
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Apr 3, 2024
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Very satisfied
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Apr 3, 2024
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Exceptional product and service, and beautifully packed. Thanks!
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Apr 2, 2024
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Perfection
Livraison parfaitement suivie et remise en mains propres, très bien emballé, très jolis bracelets qui changent le style, c’est génial !
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Apr 2, 2024
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