CLUSE.comReviews:
659 reviews in the last 12 months2,318 total reviews
Excellent
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Top positive review
Sep 4, 2023
Verified review
The bag is beautiful. It’s like having a daily stylish purse but in backpack mode. I’m a medical resident and was always the carrying my purse and a suitcase bag with my laptop. Lots of bags, right? Now I carry everything here and I always look well. The almond color goes amazing with all my outfits. The quality is the thing that doesn’t let me give 5 stars. It’s not amazing for the expensive price it costs. I think it’ll be damaged in a few months with scratches and things but let’s see :) hope not!
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Top negative review
Sep 21, 2023
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Really disappointed with my purchase this time. The watch feels flimsy and cheap. Nothing like the one I purchased 5 years ago which I wear every day because it’s sturdy and gas kept it’s condition
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Reviews for CLUSE.com
Oct 21, 2023
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Oct 17, 2023
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Oct 14, 2023
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Sep 22, 2023
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Sep 21, 2023
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Aug 11, 2023
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Aug 9, 2023
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Aug 7, 2023
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Jul 31, 2023
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Jul 21, 2023
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Jul 20, 2023
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Jul 19, 2023
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Jul 17, 2023
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Jul 5, 2023
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Jul 3, 2023
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Jun 24, 2023
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Sep 21, 2023
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Really disappointed with my purchase this time. The watch feels flimsy and cheap. Nothing like the one I purchased 5 years ago which I wear every day because it’s sturdy and gas kept it’s condition
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Jul 6, 2023
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There seems to be an issue with payment.
I tried numerous times to make a purchase, I tried numerous cards, both my own and my partners and also used Paypal, every single time there was an error message. I contacted someone and they said it was strange but no help.
Somehow my Revolut card worked and I got an order in.
I had a second occasion I tried to place an order for and this time absolutely no card or payment method would work so I could not make my purchase.
The entire process was extremely frustrating and unreliable and for a card to work it seemed to be completely random, out of about 10 attempts on 2 separate purchases only 1 attempt worked.
I would not order from this website again. I have zero issues on any other website or with PayPal so it is entirely an error on the website.
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Jun 14, 2023
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ORDER NUMBER:
Good morning,
I have not yet received the refund of €49.95 for the order.
ORDER NUMBER: EN170351
05/24/2023
Nor do I see it reflected in the statement of the credit card account.
I ask you to check if there has been any error. but I have not yet received the refund of 49.95 euros.
Angel Zardoya
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Answer by CLUSE.com
Jul 5, 2023
Dear customer,
We have refunded you on the 24th of May.
If you need any further information,
please contact us via email.
KR,
Team CLUSE
Aug 19, 2023
Verified review
Item never received
Item was returned by the courier because it was missing a shipping label. No one replies to messages, I've had one response to confirm my address but otherwise I've heard nothing in over a week. I've had to raise a claim with PayPal to get a refund
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