TrustmarkValid
TrustmarkValid
certified since: Mar 27, 2019
updated on: Mar 22, 2023
CLUSE.com is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
Secured by a guarantee
At CLUSE.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more
Reviews for CLUSE.com
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Dec 17, 2022
The service was good but I needed extra links for my watch and I got that straight away but then I noticed that the battery was dead. This was very disappointing. I had to, again go the retailer to have the battery replaced when I hadn't even worn the watch, yet!. The retailer advice that it is better to buy from the retailer that the internet. In this case he may have been right :-(
Anyways the watch is working perfectly now.
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the most relevant critical review
Sep 28, 2022
J'ai commandé un bracelet de montre que je souhaite renvoyer j'ai voulu utiliser le portail mais ça me met que mon numéro de commande est introuvable.
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Reviews for CLUSE.com
Verified review
2 days ago
Very nice earrings. Fast delivery.
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Verified review
2 days ago
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Verified review
3 days ago
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Verified review
3 days ago
Fast, reliable
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Verified review
4 days ago
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Verified review
5 days ago
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Verified review
6 days ago
Good communication and delivery as expected. Lovely looking watch a real eye catcher
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Verified review
6 days ago
The order has never arrived and I have neither the watch not the money and if the order did not arrive I would need a refund and I don't know how to contact you.
It is unbelievable that no one has replied for days.
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Answer by CLUSE.com
6 days ago
Hello,
We are sorry the carrier had some delays with your order. Our Customer Care Team was able to find a solution for it by now.
Please accept our apologies for the inconvenience caused.
KR,
Team CLUSE
Verified review
7 days ago
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Verified review
8 days ago
The delivery was very much withdrawn in time
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Answer by CLUSE.com
7 days ago
Dear customer,
I am really sorry to hear that your parcel arrived later than expected.
Please accept our sincerest apologies.
KR,
Team CLUSE
Verified review
8 days ago
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Verified review
9 days ago
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Verified review
9 days ago
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Verified review
9 days ago
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Verified review
10 days ago
Fast delivery and product came in excellent condition. I needed a new watch strap so was a) relieved that they were easily replaceable and b) a great variety of options to choose from
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Verified review
12 days ago
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Verified review
12 days ago
I am just waiting for my order from almost to week and I don’t receive
I need my refund inmediately I can not wait more
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Answer by CLUSE.com
7 days ago
Dear customer,
According to the tracking your parcel has been delivered by now.
Please let us know if you need any further assistance.
KR,
Team CLUSE
Verified review
13 days ago
Fast delivery
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Verified review
13 days ago
Quality product timely delivery and fair price
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Verified review
13 days ago
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