CLUSE.comReviews:
656 reviews in the last 12 months2,306 total reviews
Excellent
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Top positive review
Sep 4, 2023
Verified review
The bag is beautiful. It’s like having a daily stylish purse but in backpack mode. I’m a medical resident and was always the carrying my purse and a suitcase bag with my laptop. Lots of bags, right? Now I carry everything here and I always look well. The almond color goes amazing with all my outfits. The quality is the thing that doesn’t let me give 5 stars. It’s not amazing for the expensive price it costs. I think it’ll be damaged in a few months with scratches and things but let’s see :) hope not!
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Top negative review
Apr 23, 2023
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The product was according to the website. However, even though the website offers a variety of payment methods, the only one working is Paypal. I tried Visa, Mastercard, Credot Card, Debit Card, American Express, the only one working is Paypal. And it seems that this is a know problem, but unresolved yet. I suggest resolving this issue or at least remove all the other options that are not actually available. Also, customer support was not very helpful, although they did provide an answer in a timely manner.
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Reviews for CLUSE.com
Feb 18, 2024
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So beautyful this watch😍 I love it
So beautyful this watch😍
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Feb 16, 2024
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Very confident
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Feb 16, 2024
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Feb 15, 2024
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Feb 13, 2024
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You should improve your customer experience by a lot.
The return policy is very bothersome. You gotta take multiple steps, some of them seem very unnecessary like privately letting CLUSE know by e-mail that you would like to return a product. Just let your customers return? Having the form added to the package instead of having to print it yourself would be welcome as well.
You should also make your order forms so that a customer has to fill out every important info. My street number wasn't noted down so my package is in limbo and I've been waiting for over 2 weeks now. After finding this out myself I contacted you but you kindly directed me to the shipping company.
You should improve your customer experience by a lot for me to order again or recommend.
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Feb 13, 2024
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Feb 13, 2024
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Feb 12, 2024
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La qualità dei materiali ed il prezzo!
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Feb 11, 2024
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Love the watch. Fast delivery and lovely packaging. I would definitely buy again from you !
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Feb 11, 2024
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Beautiful watches
Great service. Top offers.
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Feb 10, 2024
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Feb 10, 2024
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Feb 10, 2024
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Feb 9, 2024
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Everything as indicated
Product i was looking for wasn't available, so inset an email reminder. I received a notification, instantly ordered and the product arrived super fast
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Feb 9, 2024
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Very easy to communicate with to obtain replacement for broken watch. Highly recommend
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Feb 9, 2024
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Good service
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Feb 9, 2024
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Feb 8, 2024
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Affordable prices, free and quick delivery
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MS
Maximilian S.
München
Feb 8, 2024
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Quick
⭐️⭐️⭐️⭐️⭐️
Quick, friendly and solution oriented costumer service.
Excellent 👌
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Feb 8, 2024
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Excellent aftersale service…
Cluse doesnt stop caring for the customers after you buy your watch. They walk with you for lifetime. Broke my three years old and they replaced it at small price with a new exact watch. My family loves cluse and now i know why….
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