CLUSE.comReviews:
654 reviews in the last 12 months2,302 total reviews
Excellent
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Top positive review
Sep 4, 2023
Verified review
The bag is beautiful. It’s like having a daily stylish purse but in backpack mode. I’m a medical resident and was always the carrying my purse and a suitcase bag with my laptop. Lots of bags, right? Now I carry everything here and I always look well. The almond color goes amazing with all my outfits. The quality is the thing that doesn’t let me give 5 stars. It’s not amazing for the expensive price it costs. I think it’ll be damaged in a few months with scratches and things but let’s see :) hope not!
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Top negative review
Apr 23, 2023
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The product was according to the website. However, even though the website offers a variety of payment methods, the only one working is Paypal. I tried Visa, Mastercard, Credot Card, Debit Card, American Express, the only one working is Paypal. And it seems that this is a know problem, but unresolved yet. I suggest resolving this issue or at least remove all the other options that are not actually available. Also, customer support was not very helpful, although they did provide an answer in a timely manner.
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Reviews for CLUSE.com
Dec 20, 2023
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Dec 20, 2023
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Dec 20, 2023
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Dec 20, 2023
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Dec 24, 2023
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My delivery from 14th December has not arrived for Christmas. I am very annoyed.
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Answer by CLUSE.com
Jan 9, 2024
Hello,
we are really sorry to hear that. You can send us an email to care@cluse.com so
that we can help you.
Have a good day,
CLUSE
Dec 27, 2023
Verified review
I did not receive anything after 13 days !
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Answer by CLUSE.com
Jan 9, 2024
Hello,
We apologize to you on behalf of our partner carrier. I see in the
meantime that you have contacted our customer service and that this has been resolved
with our team.
KR,
Team CLUSE
Jan 10, 2024
Verified review
Long delayed delivery
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Answer by CLUSE.com
Jan 15, 2024
Hello,
we are really sorry to hear that. You can send us an email to care@cluse.com so
that we can help you.
Have a good day,
CLUSE.
Dec 23, 2023
Verified review
It Never came.
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Answer by CLUSE.com
Jan 9, 2024
Hello,
we are really sorry to hear that. You can send us an email to care@cluse.com so
that we can help you.
Have a good day,
CLUSE
Aug 20, 2023
Verified review
Bought a gold snake chain necklace & a gold rope bracelet
Cluse offers really good quality for their prices. A year ago, I bought a classic gold watch & a gold snake chain bracelet there and I honestly have to say that the quality is superb! I always shower with the bracelet on and the color is still perfectly intact. So I recently bought another snake chain necklace and a gold rope bracelet and I really love them as well!
Definitely recommend if you're looking for affordable gold jewellery that doesn't discolor :)
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Oct 24, 2023
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Sac à dos Nuitée Bleu
J'ai acheté une sac à dos nuite pour les cours . Il est juste parfait , le design est incroyable épuré et simple . La place à l'intérieur est juste parfaite , le pochette de rangement est parfaite pour une iPad Pro. Et je suis plus qu’heureuse d’avoir effectué cette achat . De plus il résiste à l’eau donc mes affaires sont en sécurité
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Aug 10, 2023
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I've bought several items from Cluse,2 watches and 2 pairs of earrings and I'm more than happy with them. The watch straps are easily adjustable (spare links included ). Delivery time is good seeing as they come from Europe so as yet I have no complaints just praise for my lovely jewellery.
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Aug 8, 2023
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The color is according to the photo and specifications, I love how easy is to change and how it gives to your watch a complete new look.
The delivery was also very fast it came even a bit earlier than expected. I recommend the brand in general as I have buy a few things.
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Jul 12, 2023
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Easy ordering and fast delivery!
Package was nicely packed and secured. I ordered 2 watches, one for my boyfriend as a gift and the golden one on the picture for me. Both of them are gorgeous and easily adjustable. Love it. ♡
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Aug 18, 2023
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ORDER EN182933 REVIEW
Very trustworthy courier service and very fast shipping and delivery. Also, I loved the secure packaging and how protected the bag was. Of course the bag is great, waterproof, comfortable, w/plenty of space and pretty color.
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Jul 28, 2023
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Good quality
I ordered a watch and it is exactly the quality that I expected. Looks very nice, the strap is strong and durable. It was on sale so I managed to purchase it for a very good price, I'm very happy with my new Cluse watch.
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Sep 17, 2023
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Absolutely love the backpack I bought for college, great quality, only issue I had was with UPS not Cluse or my bag.
Shipping by Cluse was very fast, it would be better if they dealt with a different courier though.
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Apr 28, 2023
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Gracieuse Petite Watch Steel, Bicolour
I loved the watch, it could not be more elegant and classic. The order arrived well, although late, which I think was the fault of the delivery company. But overall, repeat purchase and I will probably buy more!
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Sep 9, 2023
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Gift boho chick watch + essential necklace & earrings (purchased separately). Perfect, on time delivery. Gift wrap is actually a (nice) paper bag, if you buy more than one item just (1) bag will suffice.
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Jun 11, 2023
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Perfect
I’ve had my cluse watch for years it was my 21st birthday present and I love the fact that I can change the straps to suit my look that day! It’s brilliant quality and I’m so happy with my new strap!
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Aug 10, 2023
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I like the quality of your products, the variety offered by strap swapping & the prompt service. I have only dealt online so no experience of your customer service except the efficient emails sent
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