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CLUSE.comReviews

: 1,441Excellent

4.58

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with Buyer Protection

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Valid

with Buyer Protection

certified since: Mar 27, 2019
updated on: Feb 4, 2023
CLUSE.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At CLUSE.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: Mar 27, 2019
updated on: Feb 4, 2023
CLUSE.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At CLUSE.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for CLUSE.com

819 verified reviews in the last 12 months

1,441 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Feb 11, 2022
It was very easy to make an order. Everything was like it was written in e mali. But when my order was coming to me for 5-6days nothing has happened in status until I wrote to Cluse and my official post office to see what is going on. Next morning got my order with written specific time on, that had to be done. And I am so happy with the watch. I was more secure because I took this tipe of insurance.
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the most relevant critical review


Sep 28, 2022
J'ai commandé un bracelet de montre que je souhaite renvoyer j'ai voulu utiliser le portail mais ça me met que mon numéro de commande est introuvable.
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Reviews for CLUSE.com

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Oct 16, 2022
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Oct 16, 2022
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Oct 10, 2022
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Oct 9, 2022
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Oct 8, 2022
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Oct 11, 2022
But their website only tells you their watches are made in Europe. Poor customer service, not helpful at all.
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Answer by CLUSE.com
Nov 2, 2022
Dear customer, Sorry to hear that you are not happy with your CLUSE. Our HQ is in Amsterdam and our warehouse is in Germany. We see that we are in contact via email with you to have your problem sorted out. KR, Team CLUSE
 Verified review
Oct 22, 2022
Un desastre y engaño con el plazo de envío, en la página ponía de 3a5dias y ya voy otra 15 días y no llega
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Answer by CLUSE.com
Nov 2, 2022
Dear customer, Thank you for your message. According to out system your order has been delivered shortly after you have sent us this review. Hope you like your order. KR, Team CLUSE
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Oct 9, 2022
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Sep 7, 2022
Mir wurde gesagt, dass die Uhr geliefert wurde, aber leider habe ich sie nicht erhalten, ich habe Cluse kontaktiert und nach ein paar Korrespondenzen haben sie die gleiche Uhr an meine Adresse geschickt, sie kam in 3 Tagen an und sie ist einfach perfekt, schön, ein großes Lob an Das Cluse-Team und die Uhr sind ausgezeichnet. Vielen Dank und es werden bestimmt noch mehr Einkäufe bei Ihnen getätigt.
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 Verified review
Aug 11, 2022
I've bought 5 items now from Cluse and all are immaculately made, good quality for the price and last well. None of my items have tarnished, I'm extremely happy with all my purchases, especially my gold plated watch which I can buy different straps for. The delicate bracelets are strong and do not break, earrings are great quality too and look very classy! Would definitely recommend xx
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Answer by CLUSE.com
Aug 19, 2022
Dear customer, Thank you so much for your nice and detailed review. We appreciate you! KR, Team CLUSE
 Verified review
Jul 22, 2022
I love my new watch it is so feminine looking and elegant. It's a bonus how you can change the straps on it I like that idea as many watches you cant do this. Amazing price I got in the sale for just under £40. The silver is bright looking and the rose colored dial it is just gorgeous thank you
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 Verified review
Aug 10, 2022
I could not fault my experience of ordering my watch with Cluse. From the time my oder was placed until it reached the house, everything ran so smoothly. I could not believe how quickly my oder arrived. The courier was very professional and kept in touch.
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Answer by CLUSE.com
Aug 19, 2022
Dear customer, Thank you so much for your nice and detailed review. We appreciate you! KR, Team CLUSE
 Verified review
Aug 3, 2022
The style of cluse products is minimalistic yet very stylish and modern. I love how timeless and classic all the products are. They have high quality products for an affordable price. The delivery is also very fast. I highly recommend this brand!!
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 Verified review
Aug 1, 2022
Orologio bellissimo molto chic. Consegnato in modo eccellente sigillato nella plastica con custodia e scatola con cinturino di ricambio. Complimenti per l’oggetto chic e per la cura e precisione con cui lo presentate grazie di cuore
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 Verified review
Jul 20, 2022
Beautiful watches and strap options, loads of choice to suit any style. I love that I can buy straps separately and change the look of my watch instantly. I feel if you could buy watch faces separately too then it would be fantastic.
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 Verified review
Jul 13, 2022
Great quick service. Love by watch which is second one I have bought - only because I lost the first one in the canal! Mortified I was so the only way to rectify that was buy another one. Great price in the same too
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Answer by CLUSE.com
Jul 14, 2022
Hello, Thanks for your feedback. We are happy to hear that there were no problems with the delivery of your order and that you are happy with your new watch. Our customer service is always available to answer any questions you may have. Kind regards, CLUSE
 Verified review
Aug 25, 2022
My new grey leather strap is beautiful and has given my old watch a new lease of life! Easy to change (just a clicks on and off) and I’m a few colours, I might order different colours for different occasions!
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 Verified review
Feb 15, 2022
Amo gli orologi Cluse e da poco ho scoperto anche gli altri accessori che apprezzo molto. Tutto arriva ben confezionato e protetto, i tempi di consegna sono davvero brevi. Sicuramente farò altri acquisti.
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 Verified review
Jul 21, 2022
Extremley fast shipping to Croatia (literally few days-i live on one of the islands) and my watch came well packed and protected. Its beautiful in person just like it is in the pictures.
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 Verified review
Aug 4, 2022
Amazing, I just love Cluse watches, this is my second one. By the way the package was opened when it arrived, it was just luck the watch is unharmed, but this is not the website's fault.
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