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Top positive review
Dec 17, 2022
Verified review
The service was good but I needed extra links for my watch and I got that straight away but then I noticed that the battery was dead. This was very disappointing. I had to, again go the retailer to have the battery replaced when I hadn't even worn the watch, yet!. The retailer advice that it is better to buy from the retailer that the internet. In this case he may have been right :-(
Anyways the watch is working perfectly now.
The product was according to the website. However, even though the website offers a variety of payment methods, the only one working is Paypal. I tried Visa, Mastercard, Credot Card, Debit Card, American Express, the only one working is Paypal. And it seems that this is a know problem, but unresolved yet. I suggest resolving this issue or at least remove all the other options that are not actually available. Also, customer support was not very helpful, although they did provide an answer in a timely manner.
Great website. I needed a new strap for my Cluse watch and you can click on the watch you have and straps that suit are displayed. So easy to fit the new strap too. I love Cluse watches.
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Mar 13, 2023
Verified review
Great Quality! 10/10
Fast delivery and product came in excellent condition. I needed a new watch strap so was a) relieved that they were easily replaceable and b) a great variety of options to choose from
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Jan 30, 2023
Verified review
I love the quality / packaging / styles
I love the quality, and packaging, and all’s the available styles that match every mood and occasion! Waiting period for delivery is very reasonable! Clyde is my forever favourite!
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Feb 11, 2023
Verified review
The customer service I received was amazing. I was sent a faulty earring and by the end of the week they sent a replacement. Was quick and easy.
Definitely be shopping here again
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Jul 16, 2023
Verified review
I have bought watch and backpack from Cluse. They are both so elegant, beautifully designed and feel so luxurious. I hope they will also last long. In love with Cluse for now. :)
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Dec 21, 2022
Verified review
Service was promt and delivered in only a few days considering it came from Germany. Only disappointed with the gift wrapping Only sent a bag which was too small to close
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Jun 8, 2023
Verified review
Excellent service. We required a couple of extra link for the watch we purchased, couldn't have been easier to order, invoice emailed to me, all I had to do was pay.
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Jul 15, 2023
Verified review
I receive my order in 1 week, which is a very short amount of time, perfectly wrapped for security reasons. Additionally it had nice packaging and good quality.
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Apr 11, 2023
Verified review
Purchased 2 x watches
Easy to use website, detailed information on products, from order to delivery 2 days max purchased mid week. Delivery arrived in box and was efficiently packed.
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Jan 15, 2023
Verified review
Improve sizing of watch straps
Should offer watches for people with smaller wrists and sell watches w circumference size between 15cm to 20cm. I had to return mine as I was 1cm off (15cm).
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Answer by CLUSE.com
Jan 25, 2023
Dear customer,
I am really sorry to hear this.
We will forward your feedback to our product development team.
KR,
Team CLUSE
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