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CLUSE.comReviews

: 1,043Excellent

4.71

Trustmark
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with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: Mar 27, 2019
updated on: Dec 3, 2022
CLUSE.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At CLUSE.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: Mar 27, 2019
updated on: Dec 3, 2022
CLUSE.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At CLUSE.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for CLUSE.com

485 verified reviews in the last 12 months

1,043 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Feb 11, 2022
It was very easy to make an order. Everything was like it was written in e mali. But when my order was coming to me for 5-6days nothing has happened in status until I wrote to Cluse and my official post office to see what is going on. Next morning got my order with written specific time on, that had to be done. And I am so happy with the watch. I was more secure because I took this tipe of insurance.
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the most relevant critical review


Sep 28, 2022
J'ai commandé un bracelet de montre que je souhaite renvoyer j'ai voulu utiliser le portail mais ça me met que mon numéro de commande est introuvable.
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Reviews for CLUSE.com

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 Verified review
Aug 6, 2022
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Aug 5, 2022
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Aug 5, 2022
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 Verified review
Aug 16, 2022
Producto claramente distribuido con el método de dropshiping. no se molestaron ni en incluir caja o envoltorio. no creo que vuelva a comprar ni a recomendar su compra.
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Answer by CLUSE.com
Aug 19, 2022
Dear customer, Thank you for your message. Please note that we are not a dropshipper and that all CLUSE watches are official CLUSE products. KR, Team CLUSE
 Verified review
Aug 12, 2022
The quality of the item is so poor. The gold/silver mix strap looks so cheap! Returns are a pain!
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Answer by CLUSE.com
Aug 19, 2022
Dear customer, Thank you for your review. Really sorry to hear that you are not happy with your CLUSE article. All items can be returned via our return portal on our website. KR, Team CLUSE
 Verified review
Aug 15, 2022
Great shipping. Quality is less than original we bought.
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 Verified review
Aug 7, 2022
Never received the item
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 Verified review
Aug 15, 2022
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 Verified review
Jan 13, 2022
The order has been sent immediately and I received two days before the due date. I had a little problem with the clock not working when arrived, But the customer care team suggested me to try to change battery first (with refund for this expense) and then eventually they would have replaced the entire product. Fortunately the problem was just the battery and my new clock is working perfectly now.
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 Verified review
Jul 22, 2022
I love my new watch it is so feminine looking and elegant. It's a bonus how you can change the straps on it I like that idea as many watches you cant do this. Amazing price I got in the sale for just under £40. The silver is bright looking and the rose colored dial it is just gorgeous thank you
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 Verified review
Aug 3, 2022
The style of cluse products is minimalistic yet very stylish and modern. I love how timeless and classic all the products are. They have high quality products for an affordable price. The delivery is also very fast. I highly recommend this brand!!
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 Verified review
Aug 1, 2022
Orologio bellissimo molto chic. Consegnato in modo eccellente sigillato nella plastica con custodia e scatola con cinturino di ricambio. Complimenti per l’oggetto chic e per la cura e precisione con cui lo presentate grazie di cuore
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 Verified review
Jul 20, 2022
Beautiful watches and strap options, loads of choice to suit any style. I love that I can buy straps separately and change the look of my watch instantly. I feel if you could buy watch faces separately too then it would be fantastic.
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 Verified review
Jul 13, 2022
Great quick service. Love by watch which is second one I have bought - only because I lost the first one in the canal! Mortified I was so the only way to rectify that was buy another one. Great price in the same too
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Answer by CLUSE.com
Jul 14, 2022
Hello, Thanks for your feedback. We are happy to hear that there were no problems with the delivery of your order and that you are happy with your new watch. Our customer service is always available to answer any questions you may have. Kind regards, CLUSE
 Verified review
Feb 15, 2022
Amo gli orologi Cluse e da poco ho scoperto anche gli altri accessori che apprezzo molto. Tutto arriva ben confezionato e protetto, i tempi di consegna sono davvero brevi. Sicuramente farò altri acquisti.
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 Verified review
Jul 21, 2022
Extremley fast shipping to Croatia (literally few days-i live on one of the islands) and my watch came well packed and protected. Its beautiful in person just like it is in the pictures.
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 Verified review
Aug 4, 2022
Amazing, I just love Cluse watches, this is my second one. By the way the package was opened when it arrived, it was just luck the watch is unharmed, but this is not the website's fault.
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 Verified review
Jun 18, 2022
Helpful when I accidentally ordered the wrong size watchband. Replacement arrived quickly. Very happy with the band and ease of attaching it to watch, no need of a jeweller.
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Answer by CLUSE.com
Jun 24, 2022
Dear customer, Happy to hear that you have received all the assistance you needed. Thank you so much for the feedback. KR, Team CLUSE
 Verified review
Jul 9, 2022
Wonderful quality watches. I had my first many many years ago. Just purchased two more. They are the best simple fashion accessory. Quick service when ordering. Thank you.
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 Verified review
Dec 23, 2021
Very helpful friendly staff, as the first order was lost in post, promptly got new one dispatched arrived today, before Xmas! Fantastic service
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Answer by CLUSE.com
Dec 29, 2021
Good afternoon, thank you for your nice feedback. We are happy to hear that our customer care team was able to help you out according the delivery issue. For any further questions, we are always available. Kind regards, CLUSE