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CLUSE.com
Reviews:

645 reviews in the last 12 months2,259 total reviews  

4.49
Good

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Certified since: Mar 27, 2019
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CLUSE.com fulfils all Trusted Shops quality criteria, including
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  • Clear ordering process

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Top positive review

Sep 4, 2023
 Verified review
The bag is beautiful. It’s like having a daily stylish purse but in backpack mode. I’m a medical resident and was always the carrying my purse and a suitcase bag with my laptop. Lots of bags, right? Now I carry everything here and I always look well. The almond color goes amazing with all my outfits. The quality is the thing that doesn’t let me give 5 stars. It’s not amazing for the expensive price it costs. I think it’ll be damaged in a few months with scratches and things but let’s see :) hope not!

Top negative review

Apr 23, 2023
 Verified review
The product was according to the website. However, even though the website offers a variety of payment methods, the only one working is Paypal. I tried Visa, Mastercard, Credot Card, Debit Card, American Express, the only one working is Paypal. And it seems that this is a know problem, but unresolved yet. I suggest resolving this issue or at least remove all the other options that are not actually available. Also, customer support was not very helpful, although they did provide an answer in a timely manner.
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Reviews for CLUSE.com

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Dec 20, 2023
 Verified review
Really quick service unreal quality
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Dec 20, 2023
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Dec 20, 2023
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Dec 20, 2023
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Dec 20, 2023
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Dec 19, 2023
 Verified review
Easy to order from and prompt service
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Dec 19, 2023
 Verified review
I paid for a express delivery and I didn´t receive the watch yet. today it´m make 7 business days.
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Answer by CLUSE.com
Dec 20, 2023
Dear customer, I am really sorry to hear this. Please email us at care@cluse.com so we can provide you with a solution. KR, Team CLUSE
Dec 18, 2023
 Verified review
Très belle montre. Envoi rapide et colis sécurisé. En plus l'emballage est beau.
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Dec 18, 2023
 Verified review
Rapide serieux
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Dec 18, 2023
 Verified review

Easy to purchase and deliveredpromp

Easy to purchase and delivered promptly
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Dec 18, 2023
 Verified review
Questionnaire en français svp
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Dec 18, 2023
 Verified review
Very good very efficient
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Dec 18, 2023
 Verified review
Quick delivery
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Dec 17, 2023
 Verified review
I never received my order
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Answer by CLUSE.com
Dec 20, 2023
Dear customer, Thank you for your message. I see that we are in contact with you to settle this case. KR, Team CLUSE
Dec 17, 2023
 Verified review
The product is amazing and the process of order and delivery was easy and super quick. Thank you for the great service!
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Dec 17, 2023
 Verified review
Really poor on line support
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Answer by CLUSE.com
Dec 20, 2023
Dear customer, Thank you for your message. I see that we are in contact with you to settle this case. KR, Team CLUSE
Dec 17, 2023
 Verified review
Bon produit correspondant à la description et livraison rapide 👍
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Dec 16, 2023
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Dec 13, 2023
 Verified review

Lovely watch!

Great service & always prompt delivery.
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Dec 13, 2023
 Verified review
I sent back my parcel on 21/11 and since then no news and still 0 refund. Pitiful customer service My first experience with you was very mediocre and I wouldn't recommend cluse
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Answer by CLUSE.com
Dec 20, 2023
Dear customer, Thank you for your message. I see that we are in contact with you to settle this case. KR, Team CLUSE