CLUSE.comReviews:
656 reviews in the last 12 months2,306 total reviews
Excellent
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Top positive review
Sep 4, 2023
Verified review
The bag is beautiful. It’s like having a daily stylish purse but in backpack mode. I’m a medical resident and was always the carrying my purse and a suitcase bag with my laptop. Lots of bags, right? Now I carry everything here and I always look well. The almond color goes amazing with all my outfits. The quality is the thing that doesn’t let me give 5 stars. It’s not amazing for the expensive price it costs. I think it’ll be damaged in a few months with scratches and things but let’s see :) hope not!
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Top negative review
Apr 23, 2023
Verified review
The product was according to the website. However, even though the website offers a variety of payment methods, the only one working is Paypal. I tried Visa, Mastercard, Credot Card, Debit Card, American Express, the only one working is Paypal. And it seems that this is a know problem, but unresolved yet. I suggest resolving this issue or at least remove all the other options that are not actually available. Also, customer support was not very helpful, although they did provide an answer in a timely manner.
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Reviews for CLUSE.com
Mar 13, 2024
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Everything was fine, thank you very much!
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Mar 4, 2024
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Een goede vriendelijke snelle service.
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Mar 16, 2024
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Top
Livraison rapide. Montre magnifique !
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Mar 13, 2024
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esthétique
L'esthétique, le prix, le choix
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Mar 1, 2024
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Just perfect...rapid
Just perfect...rapid
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Mar 1, 2024
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Good service
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Mar 7, 2024
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Mar 2, 2024
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Mar 17, 2024
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Mar 12, 2024
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Mar 2, 2024
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Feb 29, 2024
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Feb 25, 2024
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NG
Nathalie G.
Gilly
Feb 19, 2024
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Mar 16, 2024
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Paid for express delivery and it came later than standard, plus the customer service did not try make up for anything
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Answer by CLUSE.com
11 days ago
Dear customer,
I am really sorry to hear this.
I see that you have been in contact with our customer care team.
Please reach out to them again so we can help you with a solution.
KR,
Team CLUSE
Feb 28, 2024
Verified review
according to the DHL tracking, my watch is since 23 February in Bulgaria but I live in Belgium...
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Answer by CLUSE.com
Mar 7, 2024
Hello,
We apologize to you on behalf of our partner carrier. Please contact us via care@cluse.com so we can help you further.
KR,
Team CLUSE
JD
Johan D.
Belgien
Feb 3, 2024
Verified review
Super Quality leather strap, shipped rapidly
My wife had a watch that needed a new strap and Cluse had the one for her: the right colour, the right clasp and, very importantly, the right length. Cluse offers it, we took a chance not knowing the company, but are so happy we bought another one 😊. Shipping was fast and well packaged. We couldn’t be happier.
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Jan 29, 2024
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OUTSTANDING SERVICE
Having ordered from South Africa for my daughter's 21st birthday gift, I was blown away by the quick and efficient service I received. I ordered on the Friday and the parcel was delivered to me the following Wednesday. I can highly recommend CLUSE! Thank you.
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Feb 8, 2024
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Excellent aftersale service…
Cluse doesnt stop caring for the customers after you buy your watch. They walk with you for lifetime. Broke my three years old and they replaced it at small price with a new exact watch. My family loves cluse and now i know why….
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Jan 20, 2024
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Jewllery and backpack
Love the jewllery! I've been wearing my necklace 1 year non-stop and it's the same as the day I bought it. Got so much conpliments on my backpack too, I'm mainly using it for short work trips where I have to carry my laptop.
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