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CLUSE.com
Reviews:

645 reviews in the last 12 months2,259 total reviews  

4.49
Good

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Top positive review

Sep 4, 2023
 Verified review
The bag is beautiful. It’s like having a daily stylish purse but in backpack mode. I’m a medical resident and was always the carrying my purse and a suitcase bag with my laptop. Lots of bags, right? Now I carry everything here and I always look well. The almond color goes amazing with all my outfits. The quality is the thing that doesn’t let me give 5 stars. It’s not amazing for the expensive price it costs. I think it’ll be damaged in a few months with scratches and things but let’s see :) hope not!

Top negative review

Apr 23, 2023
 Verified review
The product was according to the website. However, even though the website offers a variety of payment methods, the only one working is Paypal. I tried Visa, Mastercard, Credot Card, Debit Card, American Express, the only one working is Paypal. And it seems that this is a know problem, but unresolved yet. I suggest resolving this issue or at least remove all the other options that are not actually available. Also, customer support was not very helpful, although they did provide an answer in a timely manner.
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Reviews for CLUSE.com

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Feb 10, 2024
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Feb 10, 2024
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Feb 9, 2024
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Everything as indicated

Product i was looking for wasn't available, so inset an email reminder. I received a notification, instantly ordered and the product arrived super fast
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Feb 9, 2024
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Very easy to communicate with to obtain replacement for broken watch. Highly recommend
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Feb 9, 2024
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Good service
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Feb 9, 2024
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Feb 8, 2024
 Verified review
Affordable prices, free and quick delivery
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MS
Feb 8, 2024
 Verified review

Quick

⭐️⭐️⭐️⭐️⭐️ Quick, friendly and solution oriented costumer service. Excellent 👌
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Feb 8, 2024
 Verified review

Excellent aftersale service…

Cluse doesnt stop caring for the customers after you buy your watch. They walk with you for lifetime. Broke my three years old and they replaced it at small price with a new exact watch. My family loves cluse and now i know why….
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Feb 7, 2024
 Verified review

Great service and fast delivery.

I love my new strap. It was easy to fit and I found a FAQ to adjust it. Fast delivery too!
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Feb 7, 2024
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everything was spot on!
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Feb 7, 2024
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Feb 6, 2024
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Answer by CLUSE.com
Feb 12, 2024
Dear customer, Thank you for your review. Please contact us via care@cluse.com so we can help you further. KR, Team CLUSE
Feb 6, 2024
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Feb 3, 2024
 Verified review

Great service and products!

I bought a new strap for my current watch but also a new silver watch! Very fast delivery and absolutely love the design!
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Feb 3, 2024
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Feb 3, 2024
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amazing quality and super fast delivery
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JD
Johan D.
Belgien
Feb 3, 2024
 Verified review

Super Quality leather strap, shipped rapidly

My wife had a watch that needed a new strap and Cluse had the one for her: the right colour, the right clasp and, very importantly, the right length. Cluse offers it, we took a chance not knowing the company, but are so happy we bought another one 😊. Shipping was fast and well packaged. We couldn’t be happier.
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Feb 2, 2024
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Highly recommended!!!All great!!So excited💯💯💯!
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Feb 2, 2024
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