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CLUSE.comReviews

: 1,043Excellent

4.70

Trustmark
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with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: Mar 27, 2019
updated on: Dec 7, 2022
CLUSE.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At CLUSE.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: Mar 27, 2019
updated on: Dec 7, 2022
CLUSE.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At CLUSE.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for CLUSE.com

482 verified reviews in the last 12 months

1,043 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Feb 11, 2022
It was very easy to make an order. Everything was like it was written in e mali. But when my order was coming to me for 5-6days nothing has happened in status until I wrote to Cluse and my official post office to see what is going on. Next morning got my order with written specific time on, that had to be done. And I am so happy with the watch. I was more secure because I took this tipe of insurance.
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the most relevant critical review


Sep 28, 2022
J'ai commandé un bracelet de montre que je souhaite renvoyer j'ai voulu utiliser le portail mais ça me met que mon numéro de commande est introuvable.
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Reviews for CLUSE.com

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(414)
(18)
 Verified review
Sep 20, 2022
Please provide detailed information on the customs requirements for returning an item for refund . I have found the process completely unsatisfactory and my enquiry has resulted in me being directed to a courier company . I simply wanted an exchange to a smaller size. Not difficult but apparently impossible.
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Answer by CLUSE.com
Oct 7, 2022
Dear customer, All information regarding returns are described in our general terms and conditions. If you need any further assistance, you can always email us via care@cluse.com KR, Team CLUSE
 Verified review
Sep 19, 2022
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 Verified review
Sep 19, 2022
The backpack is made of a high quality material. It is water proved and there is enough space for a laptop and other travel essentials. You can use it for travelling, work or school.
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 Verified review
Sep 18, 2022
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 Verified review
Sep 17, 2022
Great service, product is nice quality and arrived in good time
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 Verified review
Sep 17, 2022
Great selection, beautiful pieces, well priced. Appreciated the quick delivery from Europe to Canada.
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 Verified review
Sep 15, 2022
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Answer by CLUSE.com
Sep 16, 2022
Dear customer, Thank you for the 5 star review. We appreciate you. KR, Team CLUSE
 Verified review
Sep 14, 2022
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Answer by CLUSE.com
Sep 16, 2022
Dear customer, Thank you for the 5 star review. We appreciate you. KR, Team CLUSE
 Verified review
Sep 7, 2022
Mir wurde gesagt, dass die Uhr geliefert wurde, aber leider habe ich sie nicht erhalten, ich habe Cluse kontaktiert und nach ein paar Korrespondenzen haben sie die gleiche Uhr an meine Adresse geschickt, sie kam in 3 Tagen an und sie ist einfach perfekt, schön, ein großes Lob an Das Cluse-Team und die Uhr sind ausgezeichnet. Vielen Dank und es werden bestimmt noch mehr Einkäufe bei Ihnen getätigt.
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 Verified review
Sep 5, 2022
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Answer by CLUSE.com
Sep 16, 2022
Dear customer, Thank you for the 5 star review. We appreciate you. KR, Team CLUSE
 Verified review
Sep 2, 2022
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Answer by CLUSE.com
Sep 16, 2022
Dear customer, Thank you for the 5 star review. We appreciate you. KR, Team CLUSE
 Verified review
Sep 1, 2022
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 Verified review
Aug 30, 2022
Fab quality and swift delivery. Thank you
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Answer by CLUSE.com
Sep 2, 2022
Dear customer, Thank you so much for this detailed review. We appreciate it. KR, Team CLUSE
 Verified review
Aug 30, 2022
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Answer by CLUSE.com
Sep 2, 2022
Dear customer, Thank you so much for the 5 star review. We appreciate you! KR, Team CLUSE
 Verified review
Aug 28, 2022
Efficient service. Really pleased with replacement watch strap
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 Verified review
Aug 26, 2022
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Answer by CLUSE.com
Sep 2, 2022
Dear customer, Thank you so much for the 5 star review. We appreciate you! KR, Team CLUSE
 Verified review
Aug 26, 2022
Love my watch. Prompt delivery.
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 Verified review
Aug 25, 2022
My new grey leather strap is beautiful and has given my old watch a new lease of life! Easy to change (just a clicks on and off) and I’m a few colours, I might order different colours for different occasions!
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 Verified review
Aug 24, 2022
Quick and easy
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 Verified review
Aug 24, 2022
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