CLUSE.comReviews:
640 reviews in the last 12 months2,286 total reviews
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Top positive review
Sep 4, 2023
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The bag is beautiful. It’s like having a daily stylish purse but in backpack mode. I’m a medical resident and was always the carrying my purse and a suitcase bag with my laptop. Lots of bags, right? Now I carry everything here and I always look well. The almond color goes amazing with all my outfits. The quality is the thing that doesn’t let me give 5 stars. It’s not amazing for the expensive price it costs. I think it’ll be damaged in a few months with scratches and things but let’s see :) hope not!
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Top negative review
Apr 23, 2023
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The product was according to the website. However, even though the website offers a variety of payment methods, the only one working is Paypal. I tried Visa, Mastercard, Credot Card, Debit Card, American Express, the only one working is Paypal. And it seems that this is a know problem, but unresolved yet. I suggest resolving this issue or at least remove all the other options that are not actually available. Also, customer support was not very helpful, although they did provide an answer in a timely manner.
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Reviews for CLUSE.com
Nov 21, 2023
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Oct 21, 2023
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Oct 17, 2023
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Oct 14, 2023
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Oct 9, 2023
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Delivery time to uk slow
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Sep 22, 2023
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Sep 21, 2023
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Sep 21, 2023
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You got my watch strap to me super quick (for a wedding) with express delivery, which was great. Thank you.
That wouldn't have been necessary though if, when I enquired if you planned to make a white strap with rose gold clasp, the response hasn't been 'look on the website'.
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Sep 15, 2023
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Pagué 5€ de gastos de envío express para que el pedido me llegara un miércoles como mucho, y no llegó hasta el lunes siguiente.
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Answer by CLUSE.com
Oct 31, 2023
Dear customer,
I am really sorry to hear this.
Please contact us via mail so we can help you with this case.
KR,
Team CLUSE
Sep 4, 2023
Verified review
The bag is beautiful (but pricey)
The bag is beautiful. It’s like having a daily stylish purse but in backpack mode. I’m a medical resident and was always the carrying my purse and a suitcase bag with my laptop. Lots of bags, right? Now I carry everything here and I always look well. The almond color goes amazing with all my outfits. The quality is the thing that doesn’t let me give 5 stars. It’s not amazing for the expensive price it costs. I think it’ll be damaged in a few months with scratches and things but let’s see :) hope not!
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Aug 28, 2023
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Fast delivery, amazing looking backpack
The delivery was very fast and the backpack looks amazing. The only thing I am a little worried about are straps - I hope they are strog enough so they won't tear.
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Aug 11, 2023
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Aug 9, 2023
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Aug 8, 2023
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Perfecto
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Aug 7, 2023
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Aug 5, 2023
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I would like the shutter to have a bigger dial.
And to make watches that also show the date.
The watch I bought was very elegant and flatters my wrist. ♥️
I hope it holds up well over time.
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Jul 31, 2023
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Jul 29, 2023
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My Cluse
packaging is modern and practical, the actual product is as shown online (I have bought two watches) within 5 years, and very quick delivery
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Jul 28, 2023
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Order process and sending the product went fast. Just the delivery part needs a lot of work from DHL. Not being able to find my address the first time and four days later delivering my newly ordered package somewhere else while I'm at home. But then also not stating where it is delivered.
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Jul 26, 2023
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It came so fast
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