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CLUSE.comReviews

: 934Excellent

4.72

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with Buyer Protection

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Valid

with Buyer Protection

certified since: Mar 27, 2019
updated on: Sep 25, 2022
CLUSE.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At CLUSE.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: Mar 27, 2019
updated on: Sep 25, 2022
CLUSE.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At CLUSE.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for CLUSE.com

405 verified reviews in the last 12 months

934 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Feb 11, 2022
It was very easy to make an order. Everything was like it was written in e mali. But when my order was coming to me for 5-6days nothing has happened in status until I wrote to Cluse and my official post office to see what is going on. Next morning got my order with written specific time on, that had to be done. And I am so happy with the watch. I was more secure because I took this tipe of insurance.
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the most relevant critical review


Jul 27, 2022
The delivery for Morocco is free, so we ordered a watch (as a gift) the 13th of July. Via the tracking code we see that the watch arrived in Morocco on the 15th of July. Since then, it seems that the watch is blocked at customs. We can't contact anybody to resolve the problem. If the shipment is free, why is the watch blocked at customs?
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Reviews for CLUSE.com

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(349)
 Verified review
May 27, 2022
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 Verified review
May 27, 2022
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 Verified review
Jan 13, 2022
The order has been sent immediately and I received two days before the due date. I had a little problem with the clock not working when arrived, But the customer care team suggested me to try to change battery first (with refund for this expense) and then eventually they would have replaced the entire product. Fortunately the problem was just the battery and my new clock is working perfectly now.
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 Verified review
Sep 30, 2021
Delivered much quicker than expected. Good packaging and not oversized for the item. normal cost. The watch was cheaper to order and send from Canada than to buy in the UK, which is odd! Certainly met my expectations and lovely to wear. I have not had to contact Customer service but would think it would be just as fantastic if I did.
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 Verified review
Aug 25, 2022
My new grey leather strap is beautiful and has given my old watch a new lease of life! Easy to change (just a clicks on and off) and I’m a few colours, I might order different colours for different occasions!
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 Verified review
Feb 15, 2022
Amo gli orologi Cluse e da poco ho scoperto anche gli altri accessori che apprezzo molto. Tutto arriva ben confezionato e protetto, i tempi di consegna sono davvero brevi. Sicuramente farò altri acquisti.
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 Verified review
Dec 23, 2021
Very helpful friendly staff, as the first order was lost in post, promptly got new one dispatched arrived today, before Xmas! Fantastic service
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Answer by CLUSE.com
Dec 29, 2021
Good afternoon, thank you for your nice feedback. We are happy to hear that our customer care team was able to help you out according the delivery issue. For any further questions, we are always available. Kind regards, CLUSE
 Verified review
Jan 14, 2022
Ik ben blij van de Cluse producten. Zo mooi en elegant voor en mooie prijs. De pakketjes altijd in orde en snel ontvangen.
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 Verified review
May 21, 2022
I love this watch. It's lightweight, not plastic, looks smart and very stylish. I would 100% recommend to anyone. Thank you
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Answer by CLUSE.com
Jun 1, 2022
Dear customer, Thank you so much for the 5 star review. We appreciate it. KR, Team CLUSE
 Verified review
Oct 13, 2021
Fast delivery Lovely and good quality goods Reasonable price I got a watch about 4 years ago and it's still looks great
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 Verified review
May 20, 2022
I love the La Vedette watch. Very stylish and perfect size at reasonable price. Very fast delivery as well. Five stars.
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Answer by CLUSE.com
Jun 1, 2022
Dear customer, Thank you so much for the detailed 5 star review. Always nice to see and hear these nice comments. We appreciate you. KR, Team CLUSE
 Verified review
Mar 1, 2022
I ordered a watch strap and it arrived a few days earlier than I expected. Good quality leather and in a lovely box.
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 Verified review
Feb 5, 2022
The product, the service and overall experience with CLUSE was perfect, definitely gonna buy again <3 Thank you.
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 Verified review
Feb 9, 2022
The quality of the product and the timely fashion in which it was delivered. Will definitely shop here again.
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Answer by CLUSE.com
Feb 9, 2022
Good afternoon, thank you for your nice feedback. We are happy to hear that you are satisfied with your new product. We would gladly like to see you again at cluse.com Kind regards, CLUSE
 Verified review
Dec 3, 2021
Fantastic service super fast delivery, easy hassle free returns! Will certainly be buying from Cluse again
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Answer by CLUSE.com
Dec 8, 2021
Hello, thank you so much for your nice feedback. We are very happy to hear that you are satisfied with our service and that you gave us 5 stars. If you ever have any questions, our customer care team is more then happy to help you. Greetings, CLUSE
 Verified review
May 22, 2022
Great service, prompt delivery with updates. Beautiful watch strap. Just as illustrated. Good packaging.
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Answer by CLUSE.com
Jun 1, 2022
Thank you for your message. Happy to hear that everything went well. Really appreciate your review. KR, Team CLUSE
 Verified review
Jan 7, 2022
Tuve un problema con la entrega y se encargaron totalmente de solucionarlo. Muy, muy agradecida
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 Verified review
Feb 13, 2022
The packed arrived before than expected, and the watch is just amazing, beautiful and classy.
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 Verified review
Nov 12, 2021
sodibicert articulossolucitra lossol muchoohcum gustannatsug meem ,enviooivne RápidodipaR
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 Verified review
Mar 27, 2022
Me gusta la amplia variedad de correas que hay para elegir. El envío fue muy rápido.
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Answer by CLUSE.com
Mar 28, 2022
Estimado cliente, Muchas gracias por tu excelente reseña. Nosotros realmente lo apreciamos. Espero darle la bienvenida pronto como cliente. Saludos cordiales, Equipo CLUSE