Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
Sep 4, 2023
Verified review
The bag is beautiful. It’s like having a daily stylish purse but in backpack mode. I’m a medical resident and was always the carrying my purse and a suitcase bag with my laptop. Lots of bags, right? Now I carry everything here and I always look well. The almond color goes amazing with all my outfits. The quality is the thing that doesn’t let me give 5 stars. It’s not amazing for the expensive price it costs. I think it’ll be damaged in a few months with scratches and things but let’s see :) hope not!
The product was according to the website. However, even though the website offers a variety of payment methods, the only one working is Paypal. I tried Visa, Mastercard, Credot Card, Debit Card, American Express, the only one working is Paypal. And it seems that this is a know problem, but unresolved yet. I suggest resolving this issue or at least remove all the other options that are not actually available. Also, customer support was not very helpful, although they did provide an answer in a timely manner.
My wife had a watch that needed a new strap and Cluse had the one for her: the right colour, the right clasp and, very importantly, the right length. Cluse offers it, we took a chance not knowing the company, but are so happy we bought another one 😊. Shipping was fast and well packaged. We couldn’t be happier.
Report review
Jan 29, 2024
Verified review
OUTSTANDING SERVICE
Having ordered from South Africa for my daughter's 21st birthday gift, I was blown away by the quick and efficient service I received. I ordered on the Friday and the parcel was delivered to me the following Wednesday. I can highly recommend CLUSE! Thank you.
Report review
Feb 8, 2024
Verified review
Excellent aftersale service…
Cluse doesnt stop caring for the customers after you buy your watch. They walk with you for lifetime. Broke my three years old and they replaced it at small price with a new exact watch. My family loves cluse and now i know why….
Report review
Jan 24, 2024
Verified review
Beautiful watches
The watches are beautiful and seems to be in good quality and leather strap looks also great. Changing the strap is really easy. I appreciate free delivery.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.