gardens4you.ie
Reviews:

645 reviews in the last 12 months5,190 total reviews  

4.36
Good

Trustmark
Valid

Includes Buyer Protection

Certified since: Mar 8, 2013
The Trustmark indicates trustworthy online retailers.
gardens4you.ie fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Aug 14, 2023
 Verified review
Plants were healthy and delivered in just a few days . All good experience from start to finish . Great website ----- good info and timely updates on purchase. I have a 23 year old garden and am by the sea with a windy wet climate so gardening is a challenge . Never very cold but always quite wet . Hydrangeas and Berberis along with a handful of other shrubs and perennials survive nicely here so my garden has always brought me many compliments . My recent purchases from you will of course further enhance my garden.

Top negative review

Jun 7, 2023
 Verified review
Dead,rotten and unrecognisable plants sent!!! I have received my order and I have never seen anything like this before: dead, rotten, mouldy and unrecognisable plants. This must be some joke or I don’t even know what to call it. There is no way, you can plant them. I just want my money back and someone to collect that stuff, as I am not wasting more money to send those plants back. I already paid more than 120 euro.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for gardens4you.ie

 Sort by  
Relevance
(40)
Reset
May 16, 2023
 Verified review
Quality Packaging was OK, had some damage to 1 plants leaves another plant had completely came out of its pot, this could also be due to the shipping company used. Package was left wrong way up and we'll shaken about, plant quality is great and exactly as described
Report review
Answer by gardens4you.ie
Jun 8, 2023
We are sorry to hear that a plant arrived in bad condition, contact our customer service we will be happy to receive a picture of the plant and help you in order to solve the issue with some discount by example.
Jul 27, 2023
 Verified review
One of the plants were unavailable after order had been made. The second half of my order cam a few days after the first delivery. Your customer service was fast and professional but I would prefer to have avoided needing customer service all together
Report review
Answer by gardens4you.ie
Jul 28, 2023
Thank you for your feedback. According to our system the missing plant arrived the 26/07/2023. we ship to 22 countries in Europe, mistakes are human - we've done our best to put things right in a positive way.
May 18, 2023
 Verified review

Tricolour buddleia …

The tricolour plant I ordered turned out to be three small pods presumably comprising the whole 'plant'. I'll have to wait and see how they turn out. I was disappointed in the size for the price too.
Report review
Answer by gardens4you.ie
Jun 8, 2023
Don't worry, buddleia can grow 30 to 40 cm per season. They're hardy shrubs that make great butterfly magnets.
May 10, 2023
 Verified review
Quick delivery. Of 5 hydrangeas ordered, 3 looked quite robust but 2 were just short stems with only 1 or 2 leaves. Time will tell if they take successfully or not.
Report review
Answer by gardens4you.ie
May 16, 2023
Not all the hydrangeas you have ordered are of the same category. Some of the hydrangeas in your order will only grow on the current year's growth. Do not worry the order is guaranteed until the 02/07/2023 they will have plenty of time to grow.
Oct 5, 2023
 Verified review
A purchase was a gift and there did not seem to be any cards to write a message, also I would have liked the option of purchasing a container for the plant.
Report review
Answer by gardens4you.ie
Oct 6, 2023
Thank you for your feedback. We have checked in our system and unfortunately the gift card option (payable) was not selected at the time of your order and no pot or container was added to your order from you at the time of purchase we do have a nice assortment.
Apr 26, 2023
 Verified review

Apple trees

Was expecting the trees to be more advanced.One of the trees didn’t even have a leaf .Hopefully they will grow to be healthy trees hard to know 🤞
Report review
Answer by gardens4you.ie
May 2, 2023
Our plants are cultivated outdoor. We have -1ºC at night and 12ºC during the day, it is very cold for a month of May. Do not worry the order is guaranteed, the leaves will develop later once the tree will be planted.
May 2, 2023
 Verified review
I was a bit disappointed when I got the flowers, I thought they were plants, but they were bare root. A few of the bare roots were dry.
Report review
Answer by gardens4you.ie
May 2, 2023
Our site sells plants in various forms flower bulbs, rhizome, roots, plant in pots. It is therefore important to read the description. The roots are always sent dry in order not to develop disease or mold. Most of them need to be soaked in water prior to plant them.
Oct 6, 2023
 Verified review
In the past I have them excellent but the plant I just got delivered looked half dead. But I'll see if it recovers, hopefully
Report review
Answer by gardens4you.ie
Oct 6, 2023
Thank you for your feedback. We have 10ºC at night and 16ºC during the day. The Helleborus nige are not visually attractive at this time of year as young specimens. Do not worry once planted the young plants will remain dormant the all fall and winter the transition will take place in the spring the order is guaranteed until May 1, 2024.
Sep 20, 2023
 Verified review
A number of the plants received have black spots on leaves . Completely dry and gasping for a drink on arrival
Report review
Answer by gardens4you.ie
Sep 20, 2023
Thank yóu for your feedback. We are very sorry to hear that the order did not meet your expectations. Please directly contact our customer service and we will be happy to assist you.
Jun 16, 2023
 Verified review
What was pictured and what arrived are two different things !
Report review
Answer by gardens4you.ie
Jun 20, 2023
Our photos Always show you a mature product photographed in summer period. The photos are there to show you what the article becomes once planted and mature. Once planted we offer 2 month grow guarantee
Jun 28, 2023
 Verified review

Delivery

Products were fery dry and grafting on 1 of trees was split.
Report review
Answer by gardens4you.ie
Jul 3, 2023
If you have received damaged products, which we regret, please contact our customer service department within 48 hours, enclosing photos of the damaged products and the order number (and possibly the name of the damaged products so that we can identify them immediately). All orders placed on our website are guaranteed.
Jun 29, 2023
 Verified review
broken and dried plants
Report review
Answer by gardens4you.ie
Jul 3, 2023
If you have received damaged products, which we regret, please contact our customer service department within 48 hours, enclosing photos of the damaged products and the order number (and possibly the name of the damaged products so that we can identify them immediately). All orders placed on our website are guaranteed.
Jun 21, 2023
 Verified review

Quality

Delivery and packaging excellent. Quality of the plants could be much better.
Report review
Answer by gardens4you.ie
Jun 22, 2023
Thank you for your feedback, our plants are 100% guarantee once planted they will develop for many years. if you have any problem during the 2-month warranty period, please come back to us, of course.
Aug 1, 2023
 Verified review

Choices priced fairly

It was good and had a wide choice of plants and prices were very fair.
Report review
Answer by gardens4you.ie
Aug 15, 2023
Thank you for your feedback. We are pleased that the delivery was to your satisfaction.
Aug 27, 2023
 Verified review
Strawberry plant the leaves were not in good condition
Report review
Answer by gardens4you.ie
Aug 28, 2023
Our plants are nursery plants, grown outdoors all year round and therefore exposed to sun and weather. Strawberry foliage, which starts in March, always declines at the end of August, which is completely in line with the plant's natural cycle.
Jul 7, 2023
 Verified review
Did not receive planting instructions as promised
Report review
Answer by gardens4you.ie
Jul 7, 2023
Normally the planting instructions have been sent by email with the invoice automatically and are also visible on our website with the product reference A08950.
Oct 16, 2023
 Verified review

The condition of the plants

The condition of the spider plants wasn’t good.
Report review
Answer by gardens4you.ie
Oct 17, 2023
We recently learned about the condition of the spider plants you received, and we are sorry to hear that the plant haven't been thriving as expected. Your satisfaction is our priority, and we are here to provide guidance on how to revive the plants. To help you rejuvenate your spider plants, consider the following tips: Ensure that the soil is consistently moist but not waterlogged. Spider plants prefer well-draining soil. Place the plants in indirect sunlight. Spider plants do well in bright, indirect light but can also tolerate lower light conditions. Allow the top inch of soil to dry out before watering. Overwatering can lead to root rot. Trim any yellow or brown leaves at the base to encourage new growth. Additionally, we want to assure you that our plants come with a guarantee until May 1, 2024. If, despite your efforts, the plants do not show signs of improvement or if you have any further concerns, please reach out to us. We are committed to ensuring your satisfaction and will work with you to find a suitable solution. Feel free to contact our customer service with any questions or updates on the plant's condition. We appreciate your understanding and are dedicated to making sure you have a positive experience with our products.
Dec 10, 2023
 Verified review
Rather small twig like . No sign of life .
Report review
Answer by gardens4you.ie
Dec 11, 2023
Thank you for feedback regarding our nursery plants cultivated outdoors. We appreciate your interest and are here to address any questions or concerns you may have. It's important to note that in winter, especially during temperatures as low as -4ºC, the growth of plants can indeed slow down or even cease. This is a natural response to colder conditions, and certain species may appear twig-like during this period. You just need to protect the base with some mulch or some straw during the winter. Do not worry once planted in a well drained soil the plants will develop mid-spring season we offer guarantee until the 01/05/2024.
Aug 1, 2023
 Verified review
Prompt delivery . Very small plants !
Report review
Answer by gardens4you.ie
Aug 15, 2023
Thank you for your feedback. We supply relatively young plants that have been grown outdoors, so they require little adjustment and will continue to grow quickly. If there are plants that do not develop as desired, you can always claim our guarantee.
Jul 30, 2023
 Verified review
Report review
Answer by gardens4you.ie
Aug 15, 2023
Thank you for your feedback. We are very sorry that you are not satisfied with our service. Please contact our customer service so that we can improve our service for you.