gardens4you.ie

Reviews:

All our plants are nursery plants cultivated outdoor all year around. We has the last week -6ºC and -10ºC at night and hardy winds. During the winter period, Mahonia media 'Winter Sun' may exhibit some staining or discoloration on its leaves, and this is considered normal you should not be worry. There are a few reasons why this can occur: Mahonia media 'Winter Sun' is a hardy evergreen shrub, but exposure to cold winter temperatures can still cause stress. The cold weather can lead to desiccation (drying out) of the leaves and result in discoloration. In winter, the sunlight levels are generally lower, and plants may not photosynthesize as actively. This reduced photosynthesis can lead to changes in leaf color. As with many evergreen plants, Mahonia leaves have a lifespan, and older leaves may naturally start to show signs of aging, including discoloration. Other environmental factors, such as wind exposure or fluctuations in temperature, can contribute to leaf discoloration. The discoloration is limited to a few leaves and the overall health of the plant appears good, it is likely just a natural response to winter conditions. However, once planted if you observe widespread discoloration or if the plant's health is a concern, just come back to us because the plant is fully guaranteed until May 1, 2024.

Thank you for bringing your concern to our attention. We apologize for any inconvenience you have experienced with the delivery of your parcel. To better assist you and investigate the matter with DPD, we kindly ask that you contact our customer service directly. Please provide your full shipping address and any relevant details about your order. Our team is committed to resolving this issue promptly.

We would like to draw your attention to the response provided by our customer service, which appears to have been overlooked or deliberately disregarded in your recent communication. The information conveyed in the aforementioned response remains accurate, and we kindly request your consideration of the details therein. 2 days ago (Wed, 27 Dec 2023 at 4:31 PM) Customer service reply) Good afternoon, Thank you for bringing this matter to our attention, your satisfaction is of the utmost importance to us. After reviewing the provided photos, we want to assure you that the appearance of Gypsophila paniculata roots is within the normal range. Prior to planting, we recommend soaking the roots in a bowl of water for approximately four hours. This process helps hydrate and prepare them for successful planting. Despite their initial appearance, Gypsophila paniculata roots possess a natural ability to seek out light, when buried under a layer of soil at a depth of 10-12 centimeters. Rest assured, once these products are planted in well-drained, clean soil, your order is guaranteed from the date of purchase until May 1, 2024. This timeframe provides ample opportunity to monitor growth and address any concerns. We encourage you to reach out with new photos in the event of non-growth in mid-spring. Your satisfaction is our priority, and we appreciate your understanding. If you have further questions or concerns, please feel free to contact us. Best regards, The Customer Service

We regret to inform you that the plants you received are entirely normal for this stage of development. Regrettably, we have observed instances of insult and threats directed towards our customer service team and, by extension, our company. As a result, we have taken the decision to cease all communication with you. We wish to emphasize our commitment to transparency and adherence to legal standards. Consequently, we are prepared to forward your emails to the relevant authorities, maintaining clarity and compliance with established procedures. Should you choose to return your order, we kindly remind you that this must be done within 14 days from the date of receipt. Please note that the associated return shipping costs will be your responsibility, aligning with the terms and conditions outlined in our warranty policy. This review has been reported to Trusted shops.