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Top positive review
Aug 14, 2023
Verified review
Plants were healthy and delivered in just a few days . All good experience from start to finish . Great website ----- good info and timely updates on purchase. I have a 23 year old garden and am by the sea with a windy wet climate so gardening is a challenge . Never very cold but always quite wet .
Hydrangeas and Berberis along with a handful of other shrubs and perennials survive nicely here so my garden has always brought me many compliments . My recent purchases from you will of course further enhance my garden.
Dead,rotten and unrecognisable plants sent!!!
I have received my order and I have never seen anything like this before: dead, rotten, mouldy and unrecognisable plants. This must be some joke or I don’t even know what to call it. There is no way, you can plant them. I just want my money back and someone to collect that stuff, as I am not wasting more money to send those plants back. I already paid more than 120 euro.
Ordered lavender tree to be delivered to my father for Father’s Day. It looked nothing like the picture on the website. Was very small and skinny with no flowers. Had to re-pot and are hoping will improve. Picture on website very misleading.
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Answer by gardens4you.ie
Jun 20, 2023
Thank you for your feedback. Our photos Always show you a mature product photographed in summer period. The photos are there to show you what the article becomes once planted and mature.
Once planted we offer 2 month grow guarantee
Jun 18, 2023
Verified review
Ordered 2 plants 1 was OK other plant was very poor ...dont know if it will survive ...
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Answer by gardens4you.ie
Jun 20, 2023
Thank you for your feedback.
If 1 plant arrived in poor condition send photo to our customer service we will be happy to solve the issue with something under our guarantee.
Jun 16, 2023
Verified review
What was pictured and what arrived are two different things !
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Answer by gardens4you.ie
Jun 20, 2023
Our photos Always show you a mature product photographed in summer period. The photos are there to show you what the article becomes once planted and mature.
Once planted we offer 2 month grow guarantee
Jun 15, 2023
Verified review
Some plants arrived damaged, poor customer service
Some plants arrived damaged, plants were packed under pots! customer service dismissive. Won’t be going back. Please note if ordering from Ireland that the company is not Irish and your plants will be shipped from Holland in boxes. Soil was bone dry on most plants. The amount of cardboard used in the packaging was shameful also, enough to make a tree with.
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Answer by gardens4you.ie
Jun 20, 2023
The photos we received showed plants in much better condition than your email. As a reminder, these photos were seen by the quality control manager and our manager. We offered you a 20 % discount on these plants and 2 months warranty on these products. If you read some of the comments on this page, you'll see that a lot of customers say: "arrived in time with recycled packaging ...very pleasant".
Jun 15, 2023
Verified review
I had a large bare root order that completely died, not one plant. I soaked and followed instructions, watered in with compost. By the time I realized that it was a lost cause, the "warranty" was no longer applicable.
I have taken advantage of the groupings discount- for hedges and lavender - only about 3 of each batch thrive, at least 4 lavender arrived dead, and 3 out of 10 hedge plants.
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Answer by gardens4you.ie
Jun 20, 2023
Thank you for your feedback. We offer a 2-month guarantee on all our products. It is important to return in good time with photos so that we can process your request, as once the guarantee has been honoured the order is definitively closed.
Jun 14, 2023
Verified review
The plants were quite dehydrated & wilted when they arrived. Considering I had spent €75 I was not impressed. I soaked them in water straight away & planted them in my front garden. Time will tell how they do.
Really hoping they are strong plants that will thrive. Thank you
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Answer by gardens4you.ie
Jun 20, 2023
Hello,
Thank you for your feedback.
With the heat and the 4-day transit it is important to soak the plants and leave them in the shade in the fresh air before planting them in the morning or evening in the cool. Do not worry we offer 2 month guarantee.
Jun 7, 2023
Verified review
Dead,rotten and unrecognisable plants sent!!!
I have received my order and I have never seen anything like this before: dead, rotten, mouldy and unrecognisable plants. This must be some joke or I don’t even know what to call it. There is no way, you can plant them. I just want my money back and someone to collect that stuff, as I am not wasting more money to send those plants back. I already paid more than 120 euro.
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Answer by gardens4you.ie
Jun 8, 2023
We advertise plants cultivated outdoor all year along. We send the majority of our plants as naturally growing young plants.
These young and robust plants will recover well after planting and sprout anew.
Hosta roots are always sent dry so as not to develop disease or mildew they need to be soaked in water prior to plant them
Pennisteum are ornamental grasses that turn to straw in autumn and winter. In late spring, the plant becomes an ornamental grass again, as we can see from your photos.
The rosebush shows no signs of damage, just like the other items.
Jun 5, 2023
Verified review
Still haven’t received my strawberry plants they’ll only be fit for the compost heap when/if they arrive
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Answer by gardens4you.ie
Jun 8, 2023
After shipping delivery to Ireland is about 4-5 working days weekend and bank holidays not included. Your order was shipped the 31/05 before the weekend and delivered the 06/06/2023 on time with dpd.
Jun 3, 2023
Verified review
Poor service
Purchased tree a week ago. Shipped 5 days ago but still not delivered. DPD tracking is a disaster - continuously being re-routed. Item has been boxed and in transit for over a week with no water. Will be interesting to see condition when it arrives (If ever).
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Answer by gardens4you.ie
Jun 8, 2023
After shipping delivery to Ireland is about 4-5 working days weekend and bank holidays not included. Your order was shipped the 30/05 before the weekend and delivered the 06/06/2023 on time with dpd.
Jun 2, 2023
Verified review
Plants were not in a good condition when they arrived!
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Answer by gardens4you.ie
Jun 8, 2023
Please contact our customer service with photos evidence the orders placed on our website are always 100% guaranteed.
May 29, 2023
Verified review
poor quality bulbs and grasses. Dead on arrival
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Answer by gardens4you.ie
Jun 13, 2023
We have checked in our system that Lilium Oriental arrived damaged and the sum of €23.80 has been refunded on an order of €126.85, one star is very poorly rated and graded as the rest will develop normally.
May 25, 2023
Verified review
Venus fly trap
I got the Venus fly trap, but it came very poor condition, kind of half death.
I hope I can bring back to life ☹️
I'll never buy online flower again.
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Answer by gardens4you.ie
Jun 13, 2023
The heads of carnivorous flowers live for a few days and then die. This is part of the plant's natural cycle, not the result of buying it on the net. Carnivorous flower heads who turn black need to be removed as the plant grows.
May 25, 2023
Verified review
Late arrival and poor quality product
Item arrived 2 days later than I paid the shipping for and one of the items I ordered arrived in expreemely poor condition.
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Answer by gardens4you.ie
Jun 13, 2023
Please send photos to our customer service we will be happy to check the plants received and to offer you a solution under our warranty.
The tricolour plant I ordered turned out to be three small pods presumably comprising the whole 'plant'. I'll have to wait and see how they turn out. I was disappointed in the size for the price too.
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Answer by gardens4you.ie
Jun 8, 2023
Don't worry, buddleia can grow 30 to 40 cm per season. They're hardy shrubs that make great butterfly magnets.
May 16, 2023
Verified review
Quality
Packaging was OK, had some damage to 1 plants leaves another plant had completely came out of its pot, this could also be due to the shipping company used. Package was left wrong way up and we'll shaken about, plant quality is great and exactly as described
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Answer by gardens4you.ie
Jun 8, 2023
We are sorry to hear that a plant arrived in bad condition, contact our customer service we will be happy to receive a picture of the plant and help you in order to solve the issue with some discount by example.
May 15, 2023
Verified review
Honest appraisal
My order arrived packed into a single box a day later than expected. One of the plants (the Fatsia Japonica) was already slightly damaged and this must have happened at packaging time. Hope it will recover with some necessary "surgery" and some TLC. Was a bit disappointed but due to my age, acquired disabilities and lack of transport, I will need to rely on online gardening websites in the future.
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Answer by gardens4you.ie
May 16, 2023
We are sorry to hear that a plant arrived in bad condition, contact our customer service we will be happy to receive a picture of the plant and help you in order to solve the issue.
May 14, 2023
Verified review
Ordered 4 iris ensata last year. They were completely shriveled up and didn’t grow. Ordered the same this year and the same thing happened.. Very disappointed. Drew this to their attention and was dismissed. (Other plants in the order were fine.)
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Answer by gardens4you.ie
May 16, 2023
Your previous order was from april 2022 the guarantee ended in October 2022 and this is the reason why the warranty was void. Our irises are dried rhizomes on a grid. A dry rhizome loses 80% of its volume. Just soak them before planting them in the sunniest part of the garden. The order from 15/04/2023 is guaranteed until the 24/06/2023 don't wait for the end of the warranty to contact us with pictures of these rhizomes if the plants failed to grow.
May 10, 2023
Verified review
Quick delivery. Of 5 hydrangeas ordered, 3 looked quite robust but 2 were just short stems with only 1 or 2 leaves. Time will tell if they take successfully or not.
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Answer by gardens4you.ie
May 16, 2023
Not all the hydrangeas you have ordered are of the same category.
Some of the hydrangeas in your order will only grow on the current year's growth. Do not worry the order is guaranteed until the 02/07/2023 they will have plenty of time to grow.
May 8, 2023
Verified review
HAVENT RECEIVED MY ORDER ( A WEEK LATER ) THE TRACKING NUMBER PROVIDED DOES NOT EXIST ACCORDING TO THE COURIER SHIPPING IT
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Answer by gardens4you.ie
May 16, 2023
Our confirmation with tracking arrived probably in your spams or deleted items.
The parcel 05162124460333 left our company the 03/05/2023 and was delivered the 08/05/2023 on time.
May 5, 2023
Verified review
I’ve just been told by the lady who the plants were for that they never got deli.
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Answer by gardens4you.ie
May 16, 2023
The order left our company the 25/04/20328 and was delivered the 28/04/2023 by dpd with POD (proof of delivery). If you contest the delivery below take contact ASAP with our customer service and dpd.
04.2023 09:50 Campus Road, Cas ...
Delivered.
Evidence
28.04.2023 07:58 Campus Road, Cas ...
Out for delivery.
25.04.2023 19:24 Vijfhuizen (NL)
In transit.
25.04.2023 09:54 DPD data centre
Order information has been transmitted to DPD.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
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