gardens4you.ie
Reviews:

634 reviews in the last 12 months5,202 total reviews  

4.34
Good

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Top positive review

Aug 14, 2023
 Verified review
Plants were healthy and delivered in just a few days . All good experience from start to finish . Great website ----- good info and timely updates on purchase. I have a 23 year old garden and am by the sea with a windy wet climate so gardening is a challenge . Never very cold but always quite wet . Hydrangeas and Berberis along with a handful of other shrubs and perennials survive nicely here so my garden has always brought me many compliments . My recent purchases from you will of course further enhance my garden.

Top negative review

Jun 7, 2023
 Verified review
Dead,rotten and unrecognisable plants sent!!! I have received my order and I have never seen anything like this before: dead, rotten, mouldy and unrecognisable plants. This must be some joke or I don’t even know what to call it. There is no way, you can plant them. I just want my money back and someone to collect that stuff, as I am not wasting more money to send those plants back. I already paid more than 120 euro.
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Reviews for gardens4you.ie

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Oct 5, 2023
 Verified review
A purchase was a gift and there did not seem to be any cards to write a message, also I would have liked the option of purchasing a container for the plant.
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Answer by gardens4you.ie
Oct 6, 2023
Thank you for your feedback. We have checked in our system and unfortunately the gift card option (payable) was not selected at the time of your order and no pot or container was added to your order from you at the time of purchase we do have a nice assortment.
Oct 1, 2023
 Verified review
My plants were shipped on the 18th September but I didn’t receive them until the 27th !!! This seems a very long time considering I only live in Cork !! Also I am disappointed with the size of the Percy Wiseman Rhododendron…. It’s tiny , compared to the Rhododendron Sappho !!! ( see photos ) The Azalea, mollis Orange is quite scraggy and floppy . Also soil has separated from edges of all 4 plants . I feel these plants may have sat in a dpd van for a few days before they were delivered to me . Overall , disappointed with my first experience with gardens 4 you , I spent approx €60 on 4 plants including delivery and expected bigger and better quality plants for my money .
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Answer by gardens4you.ie
Oct 2, 2023
Thank you for your feedback. Our plants are nursery-grown, nurtured from the outside, and they grow at their own pace, each specimen or variety has its own growth pattern. They are designed to endure over time, lasting for 10, 15, or even 20 years. You have a guarantee until May 1, 2024, and you will see that these plants will be exceptional in the spring.
Sep 20, 2023
 Verified review
A number of the plants received have black spots on leaves . Completely dry and gasping for a drink on arrival
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Answer by gardens4you.ie
Sep 20, 2023
Thank yóu for your feedback. We are very sorry to hear that the order did not meet your expectations. Please directly contact our customer service and we will be happy to assist you.
Aug 27, 2023
 Verified review
Strawberry plant the leaves were not in good condition
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Answer by gardens4you.ie
Aug 28, 2023
Our plants are nursery plants, grown outdoors all year round and therefore exposed to sun and weather. Strawberry foliage, which starts in March, always declines at the end of August, which is completely in line with the plant's natural cycle.
Aug 23, 2023
 Verified review

Mother Nature Apparently

I bought from this site before I realised the company is based in the Netherlands and that the plants would be arriving from there. I wanted to support an Irish company. Hey ho. I ordered ten plants from the sale. There is a visual disparity shall we say between a shrub advertised and the one I received, although the label says it is indeed the shrub I ordered so how can I complain? Two grasses arrived half-dead and the bushes had been cut perhaps to fit the packaging box but probably just to cut off the many dead twigs. To be fair, customer service did respond. Initially, when they gave me the wrong tracking number and then when I sent them photos complaining about the poor condition of part of my order. To give you an idea as I can't post photos onto Trustpilot, one browning and dehydrated grass had been cut like a square of turf and pressed into a small plastic pot. Anyone who cares about plants wouldn't treat them this way. A company who respects their customers wouldn't sell such bad quality products. Customer service told me that the dead leaves and branches were part of the natural process, having been "exposed to wind, sun and rain". And "don't worry, just remove the leaves by hand". That "once planted in the garden, it will grow harmoniously with the seasons for many years to come". So Mother Nature to the rescue apparently. By the way, I told the company I would have to leave a disappointed review. They should be used to it by now.
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Answer by gardens4you.ie
Aug 24, 2023
Our plants are nursery plants grown outdoors all year round and are therefore exposed to a wide range of climatic conditions. We offer a 2-month growth guarantee on all our plants and are confident about the future development of these plants. If not, please come back to us with new photos for the guarantee.
Aug 19, 2023
 Verified review
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Answer by gardens4you.ie
Aug 24, 2023
Thank you for your feedback. Please contact customer service and we will be able to help you further with your complaint.
Aug 18, 2023
 Verified review
Not very happy with my delivery... Plants didn't look good asinine pictures
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Answer by gardens4you.ie
Aug 18, 2023
Thank you for your feedback. Please contact customer service and we will be able to help you further with your complaint.
Aug 15, 2023
 Verified review
My grapevine was very shabby looking when it arrived. Had I seen it in a garden centre I would not have bought it in this condition. I have planted it and hoping it will produce. My orange plant was perfect.
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Answer by gardens4you.ie
Aug 15, 2023
Thank you for your feedback. We are sorry that the grapevine did not meet your expectations. Please contact our customer service and we will be happy to assist you.
Aug 2, 2023
 Verified review

Brown spot!

Received 20 plants,10 had brown spot and 5 were wilted and in poor health. I didn't expect to have sick plants sent to me. This brown spot didn't happen over night in the box. All the roots had completely outgrown the pots they were shipped in, although these did look healthy, they should have been in the ground with roots that long. I also, and its my own fault, didn't realise that just because the company has a dot IE website, it does not mean they are based in Ireland. I wouldn't usually buy plants that need shipping like this. I buy local plants and Ireland based suppliers to prevent receiving wilted and poor quality plants. Ti.e will tell if these plants can be revived.
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Answer by gardens4you.ie
Aug 15, 2023
Thank you for your feedback. We are sorry that the plants do not meet your expectations. We supply relatively young plants that have been grown outdoors, so they require little adjustment and will continue to grow quickly. Also can all information be found on our website under customer service. If there are plants that do not develop as desired, you can always claim our guarantee.
Aug 1, 2023
 Verified review

Choices priced fairly

It was good and had a wide choice of plants and prices were very fair.
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Answer by gardens4you.ie
Aug 15, 2023
Thank you for your feedback. We are pleased that the delivery was to your satisfaction.
Aug 1, 2023
 Verified review
Prompt delivery . Very small plants !
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Answer by gardens4you.ie
Aug 15, 2023
Thank you for your feedback. We supply relatively young plants that have been grown outdoors, so they require little adjustment and will continue to grow quickly. If there are plants that do not develop as desired, you can always claim our guarantee.
Jul 30, 2023
 Verified review
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Answer by gardens4you.ie
Aug 15, 2023
Thank you for your feedback. We are very sorry that you are not satisfied with our service. Please contact our customer service so that we can improve our service for you.
Jul 27, 2023
 Verified review
One of the plants were unavailable after order had been made. The second half of my order cam a few days after the first delivery. Your customer service was fast and professional but I would prefer to have avoided needing customer service all together
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Answer by gardens4you.ie
Jul 28, 2023
Thank you for your feedback. According to our system the missing plant arrived the 26/07/2023. we ship to 22 countries in Europe, mistakes are human - we've done our best to put things right in a positive way.
Jul 14, 2023
 Verified review
Plants arrived in very dehydrated with yellowing to some leaves and obvious holes from insect actiivity.
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Answer by gardens4you.ie
Jul 24, 2023
Thank you for your feedback. It was very hot when we shipped your order. From experience, we know that most plants recover after a good watering and 24-48 hours in the fresh air. If after planting you do not see any change take some picture please and contact our customer service during the 2-month growth guarantee,
Jul 14, 2023
 Verified review
Dpd delivery company left my parcels outside the appartement block without me knowing. One of the trees ( orange tree) I ordered arrived badly damaged with broken branches, leafs and fallen fruits. The other ( olive tree) arrived so dried up with yellow leaves I needed to repot immediately.
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Answer by gardens4you.ie
Jul 24, 2023
We are sorry if dpd have delivered the parcel in this way. Take photos please of these products for the 2-month growth guarantee. If you ever have a problem with these products, please come back to us.
Jul 10, 2023
 Verified review

I think I ordered 1 lavender I got 5. 4 are almost dead where is the beautiful magic carpet I ordered. It looked so lovely in that pot

I think I ordered 1 lavender I git 5. 4 lo
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Answer by gardens4you.ie
Jul 24, 2023
Thank you for your feedback. It was hot when we sent your order and the 5 lavenders ordered were refunded when we looked at your order. The rest of the order is 2 months guaranteed.
Jul 7, 2023
 Verified review
Did not receive planting instructions as promised
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Answer by gardens4you.ie
Jul 7, 2023
Normally the planting instructions have been sent by email with the invoice automatically and are also visible on our website with the product reference A08950.
Jul 3, 2023
 Verified review
Ordered 2 plants. Received 1 dead dry & in poor condition The second plant is also in poor condition and I doubt if it will survive. I will receive credit but would much prefer replacements.
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Answer by gardens4you.ie
Jul 7, 2023
Of the 2 plants we received photos, only one was damaged, so we refunded that one in accordance with our warranty. Once planted, you have a 2-month guarantee on the hydrangea ordered.
Jul 2, 2023
 Verified review

Slightly disappointing

-Website had suffix ".ie" (Rep. Of Ireland domain) Plants shipped from Netherlands -Business doesn't appear to have more than a token physical address to claim .ie. This is entirely within the law but personally I find this practice dishonest. -Flowers picked were listed as good for shaded areas, upon arrival packaging stated they were suitable for direct sun. -Upon arrival one plant was in reasonable condition with some slight damage, to be expected shipping overseas ( and why I chose a supposed Irish website to prevent this) and the other plant was badly crumpled into the same packaging. Again, nothing illegal about this practice, however, I will avoid in future. This is entirely my own experience.
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Answer by gardens4you.ie
Jul 3, 2023
We do not keep secret the fact that we are based in Holland, our physical address is clearly visible on the site and we pay taxes to the 22 countries where we ship which also brings in currency in these various countries. Vinca minor and climbing rose can be planted in sun or partial shade. We've been shipping to Ireland for over 20 years and are proud to have customers in 22 European countries with the lowest prices on the market.
Jun 29, 2023
 Verified review
broken and dried plants
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Answer by gardens4you.ie
Jul 3, 2023
If you have received damaged products, which we regret, please contact our customer service department within 48 hours, enclosing photos of the damaged products and the order number (and possibly the name of the damaged products so that we can identify them immediately). All orders placed on our website are guaranteed.