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Top positive review
Aug 14, 2023
Verified review
Plants were healthy and delivered in just a few days . All good experience from start to finish . Great website ----- good info and timely updates on purchase. I have a 23 year old garden and am by the sea with a windy wet climate so gardening is a challenge . Never very cold but always quite wet .
Hydrangeas and Berberis along with a handful of other shrubs and perennials survive nicely here so my garden has always brought me many compliments . My recent purchases from you will of course further enhance my garden.
Dead,rotten and unrecognisable plants sent!!!
I have received my order and I have never seen anything like this before: dead, rotten, mouldy and unrecognisable plants. This must be some joke or I don’t even know what to call it. There is no way, you can plant them. I just want my money back and someone to collect that stuff, as I am not wasting more money to send those plants back. I already paid more than 120 euro.
Some of the plants didn't look too healthy but the rest wete ok
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22 hours ago
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The box with plants was delivered upside down
I’ve ordered a Boston fern and a flytrap in this shop. The flytrap was meant to be a gift. Unfortunately, when the order was delivered, the box was upside down. Even though all the plants seem to be carefully packed, the flytrap arrived in a very poor condition. I’m not sure it’ll survive. The soil was everywhere and it’s leaves and traps were damaged.
I can understand that it may be a fault of a delivery company, but when I tried to contact the shop with email, I got no response. Don’t appreciate such kind of service.
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8 days ago
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Answer by gardens4you.ie
2 days ago
We're sorry to hear that your experience fell short of expectations. Your feedback is valuable to us, and we would appreciate the opportunity to learn more about your concerns and see how we can improve. Please feel free to reach out to our customer service team with any further details or issues you encountered. We're committed to providing the best possible service and addressing any issues promptly.
I have ordered a couple of times plants are always in good health and delivery is reliable.
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Mar 20, 2024
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Shipping took to long to start, not to deliver but to start. Order wasn't shipped until a week after and took too long for the cost. I can order items from China for less money and free shipping. Suggest they read their reviews also
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Answer by gardens4you.ie
2 days ago
We apologize for the delay in processing and shipping your order. We understand the importance of timely delivery and strive to meet our customers' expectations. Your feedback is valuable to us, and we will take it into consideration to improve our shipping processes. We appreciate your patience and understanding. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to contact us.
Mar 19, 2024
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After service. Had a question and received reply within hours
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Mar 18, 2024
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very good quality good growth
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Mar 17, 2024
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Everything came well packaged. A couple of the trees were WAY smaller than I anticipated. As someone with no experience, I hope I can keep everything alive. I would shop here again.
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Mar 15, 2024
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Good Experience
Very good value. Plants are healthy. Delivery prompt.
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Mar 13, 2024
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Mar 7, 2024
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Young trees damaged during transport
The cardboard box should have sort of root retainer inside to prevent football moving so the young trees don't fly around during (wrong)transport. That would prevent the young shoots from getting damaged. The sticker on the box is clever but during handling thousands such boxes a day in a big mailcenter it will still happen that one gets upside down and break all fragile shoots...
I got a delivery with a badly damaged tree and I get a replacement free of charge, no questions asked. That's customer care as it should be...
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Feb 20, 2024
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Great plants
Great products. Purchased gorgeous pots as well as plants. Plants very healthy and sent with care. Shipping is pricey but would be worth it if buying a lot
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Feb 17, 2024
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The bulbs were well packaged, but it would have been nice if there was a picture on each package.
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Feb 17, 2024
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Feb 13, 2024
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All around a good service
Easy purchase/ payment. Fast shipping and well packaged.
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Feb 9, 2024
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Great selection of products at a very competitive price with very fast shipping
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Feb 3, 2024
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****
Everything I ordered was delivered on time. But I wanted to order more copies of the item and I will have to pay for delivery again.
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