gardens4you.ieReviews

: 4,242Good

4.37

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Valid

with Buyer Protection

certified since: Mar 8, 2013
updated on: Dec 8, 2022
gardens4you.ie is checked and certified according to the Trusted Shops quality criteria
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  • Protection of personal data
  • Clear ordering process

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At gardens4you.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: Mar 8, 2013
updated on: Dec 8, 2022
gardens4you.ie is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At gardens4you.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for gardens4you.ie

1,246 verified reviews in the last 12 months

4,242 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Apr 9, 2022
There is nothing not to like about 'gardens4you.ie'. The plants were so fresh looking. The service was fast. The packing really impressed me as they not only had such a strong box, but it was divided so as to protect the more fragile plants.On top of this the prices were great, but something that I really, really appreciated (because I am a bit of a novice on plants & don't know one from another ) was the fact that for each plant that I had purchased, they enclosed a sheet explaining exactly how to plant each item along with a photo so that I knew which was which.Before I got my parcel I was thinking that I would have to go back on the website to see which plant was which and what to do with it, but this page saved me all of that bother, so I was delighted to find this sheet enclosed.I definitely give this company full marks all round and am saving up to buy some more plants.
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the most relevant critical review


Aug 25, 2022
In a nutshell: two out of four plants I received were diseased (the other two are in quarantine waiting to see if they are also diseased) and customer service was rude and argumentive when I tried to ask for my money back (which I did after I had to threaten legal action and lateral flow tests to prove the diseased status of the plants, why is it always a battle?). The customer service in question replied from the UK, the plants came from the Netherlands, I ordered from gardens4you (dot) ie. To get a response from The UK was bizarre as it's through an IE website and I will certainly be reporting gardens4you for using an IE website to "weare" (dot) ie and the relevant authorities for abusing Irish internet infrastructure and cyberspace. I am also calling out the nursery (ies?) in the Netherlands for their obvious poor care of plants and the many holes in gardens4you in general's Standard Operating Procedures and Policies I can immediately digress from my experience. I tried to bring this to their attention and resolve the dispute quietly but after the experience with the UK customer service and no response from Melvin Jansen who I tried to contact I am now bringing this to the public's attention. Save your money DO NOT buy with Gardens4you, buy local or nationally (most local/national stores are happy to order more exotic plants for you), and support the Irish economy. We as an Irish customer base deserve better than the poor service from the Netherlands and rude customer service from The UK.
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Reviews for gardens4you.ie

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(107)
 Verified review
Apr 15, 2022
I'm being asked to review something before it's being delivered
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Answer by gardens4you.ie
Jul 8, 2022
Trusted shop always sends you a message once the order has been shipped to note the products and the delivery. Since orders for Ireland take 4-5 working days to arrive, you have to wait for the package to be delivered before rushing to give 1 star, it makes no sense on your part, sorry to tell you that this way.
 Verified review
Apr 7, 2022
First order placed a week ago. Still waiting for it to arrive.
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Answer by gardens4you.ie
Jul 8, 2022
After shipping delivery is about 4-5 working days weekend and bank holidays not included. Trusted shops does not ask you to write a review before you receive your order. You can keep the email aside while you wait for the parcel to arrive, specially since your package arrived the next day.
 Verified review
May 23, 2022
Goods have not arrived ,,,,,so far,,,perhaps today. .?
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Answer by gardens4you.ie
Jul 8, 2022
Trusted shop sends you an automatic message when the order is shipped so you can leave a comment about our services and the store in general. Deliveries are made in Ireland within 4-5 working days, it is rather surprising to leave a negative review and such a low score on the day of delivery...a little common sense would clearly be appreciated. Delivery status Date Time DPD parcel centre Parcel status+ 23.05.2022 19:47 GALWAY (IE) Delivered. Evidence 23.05.2022 10:51 GALWAY (IE) Out for delivery. 17.05.2022 21:04 Vijfhuizen (NL) In transit. 17.05.2022 14:50 DPD data centre Order information has been transmitted to DPD.
 Verified review
Jun 12, 2022
how can i rate you when i have not yet had my goods
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Answer by gardens4you.ie
Jun 30, 2022
Trusted shops does not ask you to write a review before you receive your order. You can keep the email aside while you wait for the parcel to arrive, specially since your package arrived the next day.
 Verified review
Feb 25, 2022
Plants destroyed as courier had them upside down
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Answer by gardens4you.ie
Mar 11, 2022
Please contact our customer service and send us photos of the plants without the plastic blister pack. It is impossible to see the damage on the photos received. Rest assure every orders placed on our website is guaranteed.
 Verified review
Jun 27, 2022
i dont have my plant yet so i cant rate it .
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Answer by gardens4you.ie
Jun 30, 2022
According to dpd the parcel was delivered the same day. Delivery status Date Time City Parcel status+ 27.06.2022 11:25 Campus Road, Cas ... Delivered. Evidence 27.06.2022 07:36 Campus Road, Cas ... Out for delivery. 21.06.2022 21:12 Vijfhuizen (NL) In transit. 21.06.2022 15:56 DPD data centre Order information has been transmitted to DPD.
 Verified review
Apr 9, 2022
You could deliver the stuff for a start
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Answer by gardens4you.ie
Jul 8, 2022
After shipping delivery is about 4-5 working days weekend and bank holidays not included. Trusted shops does not ask you to write a review before you receive your order. You can keep the email aside while you wait for the parcel to arrive, specially since your package arrived the next day.
 Verified review
Jul 24, 2022
Send my product. No order received
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Answer by gardens4you.ie
Aug 26, 2022
Wer informed you by mail, the Astrantia major Shaggy 9 cm ordered on pour website are not allowed for your country, you have been informed and refund immediately.
 Verified review
May 13, 2022
I got nothing and no reply from you
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Answer by gardens4you.ie
Jul 8, 2022
We have not received any email or contact from you. Please contact our services if you have had a problem with your order. According to dpd the order was shipped the 05/05/2022 and delivered the 09/05/2022.
 Verified review
May 12, 2022
I still haven't received my order 😟
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Answer by gardens4you.ie
Jul 8, 2022
Trusted shop sends you an automatic message when the order is shipped so you can leave a comment about our services and the store in general. Deliveries are made in Ireland within 4-5 working days, it is rather surprising to leave a negative review and such a low score on the day of delivery...a little common sense would clearly be appreciated. Delivery status Date Time DPD parcel centre Parcel status+ 12.05.2022 12:13 Letterkenny Coun ... Delivered. Evidence 12.05.2022 08:27 Letterkenny Coun ... Out for delivery. 06.05.2022 19:51 Vijfhuizen (NL) In transit. 06.05.2022 15:10 DPD data centre Order information has been transmitted to DPD.
 Verified review
Apr 3, 2022
The tracking number wouldn't work.
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Answer by gardens4you.ie
Jul 8, 2022
Trusted shops does not ask you to write a review before you receive your order. You can keep the email aside while you wait for the parcel to arrive, specially since your package arrived the next day.
 Verified review
Mar 28, 2022
I have not received my order yet
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Answer by gardens4you.ie
Jul 8, 2022
After shipping confirmation the order was delivered in 4-5 working days weekend and bank holidays not included. We provided you by automatic mail a tracking link. Delivery status Date Time DPD parcel centre Parcel status+ 30.03.2022 10:34 Dublin Hill, Cor ... Delivered. Evidence 30.03.2022 08:17 Dublin Hill, Cor ... Out for delivery. 24.03.2022 20:42 Vijfhuizen (NL) In transit. 23.03.2022 16:52 DPD data centre Order information has been transmitted to DPD.
 Verified review
May 1, 2022
I still did not received items
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Answer by gardens4you.ie
Jul 8, 2022
Trusted shop always sends you a message once the order has been shipped to note the products and the delivery. Since orders for Ireland take 4-5 working days to arrive, you have to wait for the package to be delivered before rushing to give 1 star, it makes no sense on your part, sorry to tell you that this way.
 Verified review
Dec 27, 2021
Delivery has not arrived yet
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Answer by gardens4you.ie
Jan 7, 2022
We are sincerely sorry if the delivery took a long time during the Holidays period, the carrier had promised us a delivery in time they were overwhelmed by the number of packages and delivery requests, once apologies again. Rest assure the order is 100% guaranteed.
 Verified review
Apr 29, 2022
I haven't received my goods.
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Answer by gardens4you.ie
Jul 8, 2022
After shipping delivery to Ireland is about 4-5 working days weekend and bank holiday not included. This order arrived on time according to dpd.
 Verified review
Jun 3, 2022
Still waiting for delivery
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Answer by gardens4you.ie
Jul 8, 2022
After shipping delivery in Ireland is about 4-5 working days, your order was shipped the 31/05/2022 and delivered on time the 03/06/2022. 03.06.2022 19:00 GALWAY (IE) Delivered. 03.06.2022 19:00 GALWAY (IE) Delivered. Evidence 03.06.2022 18:26 GALWAY (IE) Out for delivery. 31.05.2022 20:38 Vijfhuizen (NL) In transit. 31.05.2022 09:26 DPD data centre Order information has been transmitted to DPD.
 Verified review
Feb 24, 2022
I haven’t received my order
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Answer by gardens4you.ie
Mar 11, 2022
Your order was shipped the 21/03/2022 ands arrived the 24/03/2022 delivery to Ireland after shipping can take 4-5 working days. Date Time DPD parcel centre Parcel status+ 24.02.2022 14:11 Naas County Kild ... Delivered. Evidence 24.02.2022 08:08 Naas County Kild ... Out for delivery. 21.02.2022 21:43 Vijfhuizen (NL) In transit. 21.02.2022 15:52 DPD data centre Order information has been transmitted to DPD.
 Verified review
Apr 3, 2022
Still waiting on order
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Answer by gardens4you.ie
Jul 8, 2022
Trusted shops does not ask you to write a review before you receive your order. You can keep the email aside while you wait for the parcel to arrive, specially since your package arrived the next day.
 Verified review
Apr 4, 2022
Still hasn't arrived
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Answer by gardens4you.ie
Jul 8, 2022
Trusted shops does not ask you to write a review before you receive your order. You can keep the email aside while you wait for the parcel to arrive, specially since your package arrived the next day.
 Verified review
Jun 26, 2022
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Answer by gardens4you.ie
Jun 30, 2022
You came to us in order to know where was your parcel left on 21/06/2022 we came back to you the same day less than 4 hours after your mail however you attributed the lowest note to our customer service which is very surprising especially that you did not say anything concerning the goods delivered on 25/06/2022. We would like to hear from you what the problem was with this order and how you can give us such a low rating without ever having requested a problem with the order received Delivery status Date Time City Parcel status+ 25.06.2022 09:17 Tullow, County C ... Delivered. Evidence 25.06.2022 08:13 Tullow, County C ... Out for delivery. 21.06.2022 20:50 Vijfhuizen (NL) In transit. 21.06.2022 09:52 DPD data centre Order information has been transmitted to DPD.