gardens4you.ieReviews

: 4,242Good

4.37

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Valid

with Buyer Protection

certified since: Mar 8, 2013
updated on: Dec 8, 2022
gardens4you.ie is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At gardens4you.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: Mar 8, 2013
updated on: Dec 8, 2022
gardens4you.ie is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At gardens4you.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for gardens4you.ie

1,246 verified reviews in the last 12 months

4,242 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Apr 9, 2022
There is nothing not to like about 'gardens4you.ie'. The plants were so fresh looking. The service was fast. The packing really impressed me as they not only had such a strong box, but it was divided so as to protect the more fragile plants.On top of this the prices were great, but something that I really, really appreciated (because I am a bit of a novice on plants & don't know one from another ) was the fact that for each plant that I had purchased, they enclosed a sheet explaining exactly how to plant each item along with a photo so that I knew which was which.Before I got my parcel I was thinking that I would have to go back on the website to see which plant was which and what to do with it, but this page saved me all of that bother, so I was delighted to find this sheet enclosed.I definitely give this company full marks all round and am saving up to buy some more plants.
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the most relevant critical review


Aug 25, 2022
In a nutshell: two out of four plants I received were diseased (the other two are in quarantine waiting to see if they are also diseased) and customer service was rude and argumentive when I tried to ask for my money back (which I did after I had to threaten legal action and lateral flow tests to prove the diseased status of the plants, why is it always a battle?). The customer service in question replied from the UK, the plants came from the Netherlands, I ordered from gardens4you (dot) ie. To get a response from The UK was bizarre as it's through an IE website and I will certainly be reporting gardens4you for using an IE website to "weare" (dot) ie and the relevant authorities for abusing Irish internet infrastructure and cyberspace. I am also calling out the nursery (ies?) in the Netherlands for their obvious poor care of plants and the many holes in gardens4you in general's Standard Operating Procedures and Policies I can immediately digress from my experience. I tried to bring this to their attention and resolve the dispute quietly but after the experience with the UK customer service and no response from Melvin Jansen who I tried to contact I am now bringing this to the public's attention. Save your money DO NOT buy with Gardens4you, buy local or nationally (most local/national stores are happy to order more exotic plants for you), and support the Irish economy. We as an Irish customer base deserve better than the poor service from the Netherlands and rude customer service from The UK.
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Reviews for gardens4you.ie

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(107)
 Verified review
Jun 7, 2022
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Answer by gardens4you.ie
Jul 7, 2022
We do not yet know why a star was given to us, if you have encountered any problem with the plants ordered on 31/05/2022 contact our customer service and in case of damage please send pictures so that we can arrange something under our guarantee.
 Verified review
May 30, 2022
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Answer by gardens4you.ie
Jul 8, 2022
We do not yet know why a star was given to us, if you have encountered any problem with the plants ordered on 31/05/2022 contact our customer service and in case of damage please send pictures so that we can arrange something under our guarantee.
 Verified review
May 20, 2022 
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Answer by gardens4you.ie
Jul 8, 2022
We do not yet know why a star was given to us, if you have encountered any problem with the plants ordered on 20/05/2022 contact our customer service and in case of damage please send pictures so that we can arrange something under our guarantee.
 Verified review
Apr 27, 2022
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Answer by gardens4you.ie
Jul 8, 2022
We still don't know why you left a poor rate review for your order placed the 27/04/2022 you never took contact with our customer service.
 Verified review
Apr 20, 2022
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Answer by gardens4you.ie
Jul 8, 2022
We still don't know why you left a poor rate review for your order placed the 20/04/2022 you never took contact with our customer service.
 Verified review
Apr 2, 2022
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Answer by gardens4you.ie
Jul 8, 2022
We do not yet know why a star was given to us, if you have encountered any problem with the plants ordered on 02/04/2022 contact our customer service and in case of damage please send pictures so that we can arrange something under our guarantee.
 Verified review
Mar 31, 2022
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Answer by gardens4you.ie
Jul 8, 2022
We still don't know why you gave us such a low rate with one star without ever contacting our customer service department about your order of the 31/03/2022