gardens4you.ie

Reviews

Your order was placed before the weekend 24/02/2023 and shipped normally the 28/03/2023 as we mentioned on our website. After shipping delivery is about 4-5 working days weekend and bank holidays not included, the order was delivered on time with dpd with delivery evidence. 06.03.2023 10:09 Dublin Hill, Cor ... Delivered. Evidence 06.03.2023 07:49 Dublin Hill, Cor ... Out for delivery. 01.03.2023 01:54 Veenendaal (NL) In transit. 27.02.2023 08:16 DPD data centre Order information has been transmitted to DPD.

Thank you for the feedback. Our roots and bulbs are controlled for more than 30 years by experts and official organizations. Take pictures of what you received our customer service will be happy to offer you assistance and advise for this order.

The photos on our site are for illustrative purposes only and always show you the products photographed in summer. We are in winter it is -4ºC in Northern Europe we have 4 seasons you seem to forget. Our plants are cultivated outside all year round,The photos on our site are for illustrative purposes only and always show you the products photographed in summer. We are in winter it is -4ºC in Northern Europe we have 4 seasons you seem to forget. Our plants are cultivated outside all year round, you will not find plants cultivated in heated greenhouses or imported like you find in supermarkets. The items are in perfect condition and are identical to the measurements and sizes advertised on our site for these products. The wooden rods are not the stake of the plants, we put them in the boxes to avoid that the plants do not move.

We are sorry to read your disappointment via your comment we cannot find any mail from you in our system. You had ordered a Euonymus alatus Burning Bush which is a plant still dormant in winter and some Saponaria ocymoides Soapwort roots. We are surprised to read that a problem has occurred on these products, especially the roots which are like our plants well packed. Please take some photos of these products and contact our customer service we will be happy to solve the problem.

This incident from an unscrupulous delivery person is regrettable and we called the dpd depot in Ireland immediately. We would have preferred to stay on the positive side and have you talk about the replacement that we have arranged as our orders are 100% guaranteed. The star you left will not lower dpd's rating on Trusted Shop but ours which we regret. You could have at least waited for our feedback and responsiveness before leaving a comment of this nature.

Such a low score must have some explanation. We can't find any mail from you in our system. If you were disappointed with your order, which we regret, please take some pictures and contact our customer service department. We will be happy to help you, especially since the products purchased are 100% guaranteed until May 1, 2023.

We are sorry to hear that the Erica carnea received are not what you expected. Please send photos to our customer service of the 9 plants received we will be happy to come back to you with an appropriate answer and solution.

We are sorry to hear via Trusted shops that some items arrived damaged. Please take some photos and contact ASAP our customer service we will be happy to solve the problem, the ordered plants are 100% guaranteed.

Such a low score must have some explanation. We can't find any mail from you in our system. If you were disappointed with your order, which we regret, please take some pictures and contact our customer service department. We will be happy to help you, especially since the products purchased are 100% guaranteed until May 1, 2023.

We are sincerely sorry to hear that you are disappointed with the items received. Please send photos evidence to our customer service we will be happy to come back to you with some appropriate solution in accordance with our guarantee. Do not worry all orders placed on our website are 100% guaranteed.

According to the photos received the 2 small plants have been damaged in transit what we sincerely regret but these 2 plants can still be saved. A full refund have been made €16.90 for those 2 plantes. We also gave you a refund of €2.84 for the Areca palm (in order to buy some new potting soil, what we think is honest and fair) the plant lost a little bit of soil but which does not show any damage on your pictures despite your insistence to get a full refund, which we regret because as we have informed you our indoor plants are always guaranteed for 2 months and you can always come back to our customer service in case of a problem with an article.

After your email from this weekend we came back to you this morning Monday. As we saw it the plant has obviously suffered from the cold and the 4ºC we had here in Holland. Alocacia polly are beautiful plants but sensitive to the cold the large leaves are made of 80% water and plant fiber, since it was not possible to replace the plant due the cold we have arranged the refund €11.95.

After shipping delivery is about 4-5 working days weekends and bank holidays not included. The order was shipped the 08/11/2022 at night and delivered today by dpd as usual: 14.11.2022 15:48 LIMERICK (IE) Delivered. 14.11.2022 15:10 LIMERICK (IE) Out for delivery. 08.11.2022 20:29 Vijfhuizen (NL) In transit. 08.11.2022 17:50 DPD data centre Order information has been transmitted to DPD. We sincerely regret your negative comment when you simply did not take note on our site of the delivery times we advertise.

Your last complaint about the lavender was unfounded. We asked you to wait at least 2 months in order to see the growth of these plants which for a scorching summer with more than 30ºC were not in the catastrophic state that you described. You refused to wait and refused to return the merchandise and therefore openly contested our guarantee as well as the terms and conditions of our site that you had accepted (strange when the plants were guaranteed for 1 year, i.e. until 08/06/2023). You forced a refund of €28.50 not to mention the threats of leaving negative reviews all over the net and on your blog that talks about plants. We assume 100% our choice and wish you good luck for your purchases on the net but especially to the competition that will welcome you.

We are sincerely sorry to hear that, take pictures of the box and of the product please and contact our customer service we can then return to the carrier DPD and open an official complaint we do it systematically in case of bad delivery. Even if the products themselves are not damaged it is important to report any packages that arrive damaged so that we can forward the information to the 22 countries where we ship.

As informed Geranium are summer plants when you order them end of October beginning of November the plant do non longer exist at the level of the ground which is normal for plants cultivated in accordance with the seasons since our plants are cultivated outside all the year we do not sell plants cultivated under heated greenhouses. The roots are alive the plant will start its cycle again in mid-April it is important to plant it with complete soil and to protect the top of the soil with a mulch or dead leaves. Your comment is unfortunately untrue because you also asked for a full refund of the order which included 2 Gaultheria Procumbens, 1 aubrietia, 1 rhododendron and 1 geranium for a total amount of €45.50 including shipping. The fact that you don't know the plants is not a problem in itself we are here to provide you with all the explanations you need and our assistance. However, the fact of denigrating a company, its customer service or a product by the only lack of knowledge is not good, as a reminder, the 4 seasons in Europe are part of the plant cycle.

Your parcel is out of delivery today 14/10/2022 you received per mail the tracking. Your parcel was shipped the 10/10/2022 as you know delivery to Ireland is about 4-5 working days weekend and bank holidays not included. Trusted shops does not ask you to write a review before you receive your order. You can keep the email aside while you wait for the parcel to arrive, we kindly ask you to use common sense. Regarding the site and the security problem Your accusations are serious and are based on unfounded assumptions. We will immediately report this to Trusted Shop. Our site is 100% secure and our banking partner Multisafepay uses encrypted transactions, You may well have created this problem yourself by surfing the web or clicking on various links via malware.