gardens4you.ieReviews

: 4,093Good

4.38

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with Buyer Protection

certified since: 3/8/2013
updated on: 8/17/2022
gardens4you.ie is checked and certified according to the Trusted Shops quality criteria
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  • Clear ordering process

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At gardens4you.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 3/8/2013
updated on: 8/17/2022
gardens4you.ie is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At gardens4you.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for gardens4you.ie

1,239 verified reviews in the last 12 months

4,093 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


5 months ago
There is nothing not to like about 'gardens4you.ie'. The plants were so fresh looking. The service was fast. The packing really impressed me as they not only had such a strong box, but it was divided so as to protect the more fragile plants.On top of this the prices were great, but something that I really, really appreciated (because I am a bit of a novice on plants & don't know one from another ) was the fact that for each plant that I had purchased, they enclosed a sheet explaining exactly how to plant each item along with a photo so that I knew which was which.Before I got my parcel I was thinking that I would have to go back on the website to see which plant was which and what to do with it, but this page saved me all of that bother, so I was delighted to find this sheet enclosed.I definitely give this company full marks all round and am saving up to buy some more plants.
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the most relevant critical review


5 months ago
I ordered 150 lavender plants. About half look damaged and not in great health. Parts of the plant look dead. About 12 look completely dead and I don't expect them to survive.
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Reviews for gardens4you.ie

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(36)
(104)
 Verified review
4 months ago
Really bad quality plant lots of leaves torn and damaged
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Answer by gardens4you.ie
1 month ago
We are sorry to see that the plant arrived in poor condition after the transit. Just take contact with our customer service we will be happy to replace or to refund it.
 Verified review
4 months ago
Plants were much smaller than expected, damaged and leaves were brown on arrival
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Answer by gardens4you.ie
1 month ago
If you have had problems with your order, take pictures of the products and contact our customer service right away, we will be happy to solve the issue.
 Verified review
4 months ago
Still haven't been delivered, it's over 8 days now
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 Verified review
4 months ago
I ordered six plants, when I received them two were absolutely tiny and two were brown and withered so out of six plants I paid for I got two that I could plant
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Answer by gardens4you.ie
1 month ago
If you have had problems with your order, take pictures of the products and contact our customer service right away, we will be happy to offer you an appropriate solution in accordance with our guarantee.
 Verified review
4 months ago
Very disappointed with my order. I item missing , got a refund for hydrangea but didn’t ask for refund as I wanted a replacement . I send this as a gift.?? Agapanthus x2 one dead , just a twig .
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Answer by gardens4you.ie
1 month ago
The roots were the usual size you just had to open the bag to see it. Regarding the hydrangea, our site specifies that if the price of the product is lower than the delivery costs, it will be reimbursed, this is what we have done.
 Verified review
4 months ago
I purchased some plants on this site believing their 'Growth Guarantee Many of the plans were damaged on arrival. I planted them anyway, as per instuctions. After a few weeks, I reported their non-growth to Gardens4You, along with photos. They disputed the fact they were clearly dead and refused to refund me for several more weeks in the hope they would magically come back to life. I was asked to leave the dead plants in situ for another few weeks or return them at my expense and they would refund me (minus the original shipping and return shipping costs) This is also against their policy or returns. I've followed up a few times but now they don't reply because I asked for a refund. Avoid this lying, thieving company at all costs.
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Answer by gardens4you.ie
1 month ago
We offer 1 year growth guarantee on all orders placed on our website. None of the plants in the photos we received were as you described in your email. Keeping the goods and refusing to pay for them is similar to what you tried to do so we asked you in order to get full refund to return the goods in accordance with the terms and conditions you agreed to when ordering.
 Verified review
4 months ago
Pictures very misleading Do not order from here
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Answer by gardens4you.ie
1 month ago
The photos on our website show you always the mature produc t photographed in summer period. the size of the products delivered and the size of the pot is what you receive depending on the price. It is clear on the photos that the products arrived damaged after the transit, just contact our customer service for a replacement or a refund the order is guaranteed.
 Verified review
4 months ago
I still did not received items
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Answer by gardens4you.ie
1 month ago
Trusted shop always sends you a message once the order has been shipped to note the products and the delivery. Since orders for Ireland take 4-5 working days to arrive, you have to wait for the package to be delivered before rushing to give 1 star, it makes no sense on your part, sorry to tell you that this way.
 Verified review
4 months ago
Delivery took 6 days to arrive from when it was dispatched. Most had died. Could be DPD couriers fault but either way its not satisfactory. I won't be using this again.
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Answer by gardens4you.ie
1 month ago
If you have had problems with your order, take pictures of the products and contact our customer service right away, we will be happy to offer you an appropriate solution in accordance with our guarantee.
 Verified review
4 months ago
I placed an order ages ago and have had no updates on why it is taking so long to arrive
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Answer by gardens4you.ie
1 month ago
After shipping delivery to Ireland is about 4-5 working days weekend and bank holiday not included. We can see in our system that you received dan automatic email when the order was dispatched. This order arrived on time according to dpd.
 Verified review
4 months ago
I haven't received my goods.
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Answer by gardens4you.ie
1 month ago
After shipping delivery to Ireland is about 4-5 working days weekend and bank holiday not included. This order arrived on time according to dpd.
 Verified review
4 months ago
My plants were packed last Friday and were not delivered within 4 days. It’s now late on Thursday and my plants still haven’t arrived although I’ve just checked the DPD website and they were apparently delivered earlier but they weren’t It can’t be good for the plants (if they do arrive) to have been in a box at a depot for 7 days
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Answer by gardens4you.ie
1 month ago
After shipping delivery to Ireland is about 4-5 working days weekend and bank holiday not included. This order arrived on time according to dpd.
 Verified review
4 months ago
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Answer by gardens4you.ie
1 month ago
We still don't know why you left a poor rate review for your order placed the 27/04/2022 you never took contact with our customer service.
 Verified review
4 months ago
Plants worth €68 received of poor quality with broken pot.
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Answer by gardens4you.ie
1 month ago
We are sorry to see that 1 plant arrived damaged according to o system the plant have been refunded. Regarding the disposable plastic pot, the plant was in perfect condition and no replacement was necessary since the plant must be repotted in order to be fully guaranteed.
 Verified review
4 months ago
Plants arrived and were very dehydrated and weak looking
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 Verified review
4 months ago
Two of the bare-root plants I ordered were dead and rotten on arrival, and, by the look of them, I'm sure they were long dead before dispatch. The other plants were very small, feeble and GREATLY overpriced for the quality. Customer service took a long time to respond and were very cynical and no help to me whatsoever. I will never shop with Gardens4you again, and I would actively discourage other enthusiasts from doing so as well. A complete waste of money.
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Answer by gardens4you.ie
1 month ago
Nobody can judge whether a healthy root will develop or not, it is not the size of the product that will give the final size of the plant. Your knowledge of plants was clearly limited, we gave you a clear and honest opinion, too bad you took it that way, especially since these roots were guaranteed until October 1, 2022 as we informed you.
 Verified review
4 months ago
These plants have not yet been delivered to me. What is going on?
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Answer by gardens4you.ie
1 month ago
Trusted shop always sends you a message once the order has been shipped to note the products and the delivery. Since orders for Ireland take 4-5 working days to arrive, you have to wait for the package to be delivered before rushing to give 1 star, it makes no sense on your part, sorry to tell you that this way.
 Verified review
4 months ago
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Answer by gardens4you.ie
1 month ago
We still don't know why you left a poor rate review for your order placed the 20/04/2022 you never took contact with our customer service.
 Verified review
4 months ago
The plants arrived later than it was stipulated. The plants were dehydrated and seem to be like cuttings rather than as described on the website as plants. I have my doubts if any will survive..... we have to wait and see. But they were thrown into the box wrapped up individually in a plastic bag, and the tiny stem barely has anything green on it.
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Answer by gardens4you.ie
1 month ago
After shipping delivery is about 4-5 working days. If some plants arrived damaged just send photos evidence to our customer service we will be happy to resend them or to refund them in accordance with our guarantee.
 Verified review
4 months ago
Terrible customer service. No reply from them after a week. No idea when my mini trees will be delivered and it's nearly 2 weeks later. Items coming from the Netherlands, I was under impression it was an Irish website.
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Answer by gardens4you.ie
1 month ago
You received a response 48h after your email. As informed the payment was blocked in PayPal without us being able to read the order either manually or automatically. As requested in your second mail we have cancelled your order. It was not able to be resend out due to missing address information too.