gardens4you.ieReviews

: 4,296Good

4.35

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certified since: Mar 8, 2013
updated on: Feb 1, 2023
gardens4you.ie is checked and certified according to the Trusted Shops quality criteria
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  • Clear ordering process

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At gardens4you.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: Mar 8, 2013
updated on: Feb 1, 2023
gardens4you.ie is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At gardens4you.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for gardens4you.ie

1,163 verified reviews in the last 12 months

4,296 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Apr 9, 2022
There is nothing not to like about 'gardens4you.ie'. The plants were so fresh looking. The service was fast. The packing really impressed me as they not only had such a strong box, but it was divided so as to protect the more fragile plants.On top of this the prices were great, but something that I really, really appreciated (because I am a bit of a novice on plants & don't know one from another ) was the fact that for each plant that I had purchased, they enclosed a sheet explaining exactly how to plant each item along with a photo so that I knew which was which.Before I got my parcel I was thinking that I would have to go back on the website to see which plant was which and what to do with it, but this page saved me all of that bother, so I was delighted to find this sheet enclosed.I definitely give this company full marks all round and am saving up to buy some more plants.
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the most relevant critical review


Aug 25, 2022
In a nutshell: two out of four plants I received were diseased (the other two are in quarantine waiting to see if they are also diseased) and customer service was rude and argumentive when I tried to ask for my money back (which I did after I had to threaten legal action and lateral flow tests to prove the diseased status of the plants, why is it always a battle?). The customer service in question replied from the UK, the plants came from the Netherlands, I ordered from gardens4you (dot) ie. To get a response from The UK was bizarre as it's through an IE website and I will certainly be reporting gardens4you for using an IE website to "weare" (dot) ie and the relevant authorities for abusing Irish internet infrastructure and cyberspace. I am also calling out the nursery (ies?) in the Netherlands for their obvious poor care of plants and the many holes in gardens4you in general's Standard Operating Procedures and Policies I can immediately digress from my experience. I tried to bring this to their attention and resolve the dispute quietly but after the experience with the UK customer service and no response from Melvin Jansen who I tried to contact I am now bringing this to the public's attention. Save your money DO NOT buy with Gardens4you, buy local or nationally (most local/national stores are happy to order more exotic plants for you), and support the Irish economy. We as an Irish customer base deserve better than the poor service from the Netherlands and rude customer service from The UK.
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Reviews for gardens4you.ie

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 Verified review
Aug 9, 2022
 
Arrived on time, plants full of black spot Very disappointed
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Answer by gardens4you.ie
Sep 1, 2022
With the heat of this season all the deciduous hedge plants already have leaves that look like the one usually seen in September, you can't help it, it's a common phenomenon with this variety that always protects itself from the extreme heat. Note that the flowering hedge are deciduous specimens they will loose the leaves soon. Everything will grow back in march-april they are 1 year guaranteed.
 Verified review
Aug 8, 2022
A plant arrived before broken, and My last order has the two Acers withered. The leaves are dry and brittle
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Answer by gardens4you.ie
Sep 2, 2022
With the heat of this season all the deciduous acers already have leaves that look like the one usually seen in September, you can't help it, it's a common phenomenon with this variety that always protects itself from the extreme heat. You opened a PayPal dispute by requesting a full refund of the order, the case was closed in our favor by PayPal based on the information and photos you provided.
 Verified review
Aug 7, 2022
Received my order and the tree I ordered was just one branch and broken not what I ordered t email them with photo and got no reply I am not happy with there service
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Answer by gardens4you.ie
Aug 26, 2022
It is normal that when you contact us on a Friday evening when our offices are closed, the answer will only come on Monday morning when we are open. According to our system and email you received an answer and 35% for the damaged branch.
 Verified review
Aug 5, 2022
I didn’t like finding out that although the website seems like an Irish (.ie) site the company is based in The Netherlands. It’s a week since my order and the parcel is only now in DPD head office. That’s too long for plants to be in a box. I won’t order from Gardens 4U again. I can’t comment on the product as I haven’t received anything yet
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 Verified review
Aug 4, 2022
The plant were in a very bad shape
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Answer by gardens4you.ie
Sep 1, 2022
It is possible that some of the leaves have suffered from heat during the transit with the heat we are currently experiencing. Remove please the damaged leaves and return to us for warranty if the plants do not give you full satisfaction once planted.
 Verified review
Jul 31, 2022
Packaging and delivery was good but the plant itself was not. Flowers and leaves torn and brown. Disappointing as this was meant as a gift.
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Answer by gardens4you.ie
Sep 1, 2022
We are sorry to hear that you are disappointed with the items received. Please send photos evidence to our customer service we will be happy to come back to you with an appropriate solution in accordance with our guarantee.
 Verified review
Jul 29, 2022
The Order arrived by DPD in two slim boxes and not at all what we expected four half dead plants and the other one is just like a bulb. We should have gone to the Garden Centre as the website does not advise that they come shipped in nearly a week. Bulbs may be ok to send this way but definately not live plants . Very disappointed indeed.
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Answer by gardens4you.ie
Aug 26, 2022
It is possible that the plants suffered from the heat during the transit with the heat wave of July. Send please photos of the plants to our customer service, the order is 100% guaranteed
 Verified review
Jul 27, 2022
Money taken from my account and never received the goods and having to email for money to be returned to my account and I am still waiting on them to return the money to my account I will never use this company again
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Answer by gardens4you.ie
Aug 26, 2022
Unfortunately you provided an incomplete address without Eircode. An automatic email was sent to you in order to correct the initial address without response from you within 5 days our system has cancelled and refunded the order.
 Verified review
Jul 25, 2022
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Answer by gardens4you.ie
Sep 1, 2022
If you have left 2 stars you certainly have an interesting opinion to share about your order our customer service is ready to receive it in order to help you.
 Verified review
Jul 24, 2022
Badly wilted rose bush, not sure if I'll be able to save it
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Answer by gardens4you.ie
Sep 1, 2022
We are sorry to hear that you are disappointed with the rose bush received. Please send photos evidence to our customer service we will be happy to come back to you with an appropriate solution in accordance with our guarantee.
 Verified review
Jul 24, 2022
Send my product. No order received
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Answer by gardens4you.ie
Aug 26, 2022
Wer informed you by mail, the Astrantia major Shaggy 9 cm ordered on pour website are not allowed for your country, you have been informed and refund immediately.
 Verified review
Jul 23, 2022
Your seekimng a reviw is premature. Only 2 of the 5 plants I ordered have thus far been delivered. Iwould be concerned as to the condition of the outstsanding plants if and when they arrive havng spent so long in transit.
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Answer by gardens4you.ie
Aug 26, 2022
Few plants ordered on pou website are not allowed for your country you have been informed by automatic email, refund was process immediately.
 Verified review
Jul 23, 2022
Ordered 4 plants. Three were dead beyond redemption. One might survive. Invoice says plants were delivered from Amsterdam. Ordered on 18 of July. Got on 22nd. Too long a time for plants to be enclosed. Extremely disappointed with this service.
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Answer by gardens4you.ie
Aug 26, 2022
Geranium on the photos have suffered from the heat during the transit, please contact our customer service for a full refund or a replacement later during the season when temperature will be more adequate.
 Verified review
Jul 22, 2022
I’d give it no stars if I could. I ordered 7 plants. I just got one plant. That’s half dead. No warning or money back that the way they plants had been cancelled. Absolutely disgraceful service.
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Answer by gardens4you.ie
Aug 26, 2022
The all order have been cancelled and refunded because they are not allowed fro your country destination inclusive the plant that you received, that was not intended for your order.
 Verified review
Jul 20, 2022
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Jul 20, 2022
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 Verified review
Jul 20, 2022
Plants arrived in good condition, recommended seller
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 Verified review
Jul 19, 2022
very good service very good communication just one plant out of fourteen arrived in poor condition I have used this site in the past and I will use them again
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 Verified review
Jul 19, 2022
Website easy to navigate, and great information and choice. Prompt an efficient service, and the flowers arrived in top condition.
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 Verified review
Jul 18, 2022
Rose bush was dead and the tree is all bent at the bottom
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Answer by gardens4you.ie
Aug 26, 2022
Normally we always remove the flowers on the plants because they will bloom all season and the heat makes the roses wilt we had 27ºC this week. Regarding the camellia tree a replacement was send to you the next day. It's sorry to see that you don't mention the free plant you have kept and the new one you have received