gardens4you.ie

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We noticed you left a one-star rating without any comment. We would love to hear more about your experience and any feedback you may have. Please feel free to share your thoughts with us so we can address any concerns you may have.

We are truly sorry to hear about your experience with the large flower you purchased from, and we apologize for any inconvenience this may have caused you. We strive to provide high-quality products, and it's disappointing to learn that the large plant diOur dedicated team will assist you in finding a suitable solution and addressing your concerns. d not meet your expectations. We assure you that this is not the level of quality we aim to deliver. To resolve this issue promptly, we kindly ask you to reach out to our customer service team with the same photos we will assist you.

As we have mentioned in our numerous emails, the Persimmon Diospyros Kaki you received is completely normal for the season and had absolutely nothing to do with being placed on the tiling in your house at room temperature. Our plants are cultivated outdoors in nurseries and deserve better than that. The persimmon should have been planted long ago, as stated in our growth guarantee. You are well aware that persimmons do not have leaves or buds in winter, as you ordered it in mid-January when there was frost and snow in the following days, which we regret particularly. You also know that Persimmon Diospyros have few roots and this did not prevent the plant from growing, on the contrary. We have attempted in vain to assist you and respond to you in a professional manner. You refused our proposition to return the plant in order to obtain a full refund. Unfortunately, your comment demonstrates a lack of listening on your part and a willingness to harm our business, which we deeply regret.

We sincerely apologize for the inconvenience you experienced with the color of the flowering plants (Saintpaulia violet) you received . Your feedback is valuable to us, and we regret that the colors did not match what was depicted on our website or described.We have processed a refund for the plants in question. Thank you for bringing this matter to our attention, and we appreciate your understanding.

All our plants are nursery plants cultivated outdoor all year around. We has the last week -6ºC and -10ºC at night and hardy winds. During the winter period, Mahonia media 'Winter Sun' may exhibit some staining or discoloration on its leaves, and this is considered normal you should not be worry. There are a few reasons why this can occur: Mahonia media 'Winter Sun' is a hardy evergreen shrub, but exposure to cold winter temperatures can still cause stress. The cold weather can lead to desiccation (drying out) of the leaves and result in discoloration. In winter, the sunlight levels are generally lower, and plants may not photosynthesize as actively. This reduced photosynthesis can lead to changes in leaf color. As with many evergreen plants, Mahonia leaves have a lifespan, and older leaves may naturally start to show signs of aging, including discoloration. Other environmental factors, such as wind exposure or fluctuations in temperature, can contribute to leaf discoloration. The discoloration is limited to a few leaves and the overall health of the plant appears good, it is likely just a natural response to winter conditions. However, once planted if you observe widespread discoloration or if the plant's health is a concern, just come back to us because the plant is fully guaranteed until May 1, 2024.

Thank you for bringing your concern to our attention. We apologize for any inconvenience you have experienced with the delivery of your parcel. To better assist you and investigate the matter with DPD, we kindly ask that you contact our customer service directly. Please provide your full shipping address and any relevant details about your order. Our team is committed to resolving this issue promptly.

Our system always asks you at the time of ordering whether the order is a gift. Unfortunately no message and no gift card (paying) have been selected for this order we have checked.

Our confirmation email with tracking arrived probably in your spams or deleted items. The acer that you ordered is a young specimen which will take its red tint as the text of the site indicates.