gardens4you.ieReviews

: 4,231Good

4.38

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with Buyer Protection

certified since: Mar 8, 2013
updated on: Nov 28, 2022
gardens4you.ie is checked and certified according to the Trusted Shops quality criteria
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  • Clear ordering process

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At gardens4you.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: Mar 8, 2013
updated on: Nov 28, 2022
gardens4you.ie is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At gardens4you.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for gardens4you.ie

1,263 verified reviews in the last 12 months

4,231 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Apr 9, 2022
There is nothing not to like about 'gardens4you.ie'. The plants were so fresh looking. The service was fast. The packing really impressed me as they not only had such a strong box, but it was divided so as to protect the more fragile plants.On top of this the prices were great, but something that I really, really appreciated (because I am a bit of a novice on plants & don't know one from another ) was the fact that for each plant that I had purchased, they enclosed a sheet explaining exactly how to plant each item along with a photo so that I knew which was which.Before I got my parcel I was thinking that I would have to go back on the website to see which plant was which and what to do with it, but this page saved me all of that bother, so I was delighted to find this sheet enclosed.I definitely give this company full marks all round and am saving up to buy some more plants.
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the most relevant critical review


Aug 25, 2022
In a nutshell: two out of four plants I received were diseased (the other two are in quarantine waiting to see if they are also diseased) and customer service was rude and argumentive when I tried to ask for my money back (which I did after I had to threaten legal action and lateral flow tests to prove the diseased status of the plants, why is it always a battle?). The customer service in question replied from the UK, the plants came from the Netherlands, I ordered from gardens4you (dot) ie. To get a response from The UK was bizarre as it's through an IE website and I will certainly be reporting gardens4you for using an IE website to "weare" (dot) ie and the relevant authorities for abusing Irish internet infrastructure and cyberspace. I am also calling out the nursery (ies?) in the Netherlands for their obvious poor care of plants and the many holes in gardens4you in general's Standard Operating Procedures and Policies I can immediately digress from my experience. I tried to bring this to their attention and resolve the dispute quietly but after the experience with the UK customer service and no response from Melvin Jansen who I tried to contact I am now bringing this to the public's attention. Save your money DO NOT buy with Gardens4you, buy local or nationally (most local/national stores are happy to order more exotic plants for you), and support the Irish economy. We as an Irish customer base deserve better than the poor service from the Netherlands and rude customer service from The UK.
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Reviews for gardens4you.ie

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(37)
 Verified review
Jul 5, 2022
Disappointed with quality of what I purchased
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Answer by gardens4you.ie
Sep 1, 2022
We are sorry to hear that you are disappointed with the items received. Please send photos evidence to our customer service we will be happy to come back to you with an appropriate solution in accordance with our guarantee.
 Verified review
Jun 23, 2022
Much smaller than on website
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Answer by gardens4you.ie
Jul 1, 2022
The photos on our website show you always mature plants photographed in summer time in order to give you an idea about the plants later once planted. The size of the plants advertised are visible on our website and those size always include the disposable plastic pots.
 Verified review
Jul 4, 2022
The roots had grown outside the pots / many brown spots on leaves.
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Answer by gardens4you.ie
Sep 1, 2022
It is common to see on clematis roots coming out of the pot, they are climbers. The brown leaves that may appear are withdrawn as the season progresses, plants grown outside never have immaculate leaves all year round, look closely in nature and you will see for yourself.
 Verified review
Apr 1, 2022
You ku have asked me to rate a product that I have not received
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Answer by gardens4you.ie
Sep 1, 2022
No need to give a review on the site if your order is in transit, thank you to respect the delivery time to leave an objective comment afterwards. An automatic email provided you with the shipping date, the transit time and a tracking number
 Verified review
Apr 27, 2022
Plants arrived and were very dehydrated and weak looking
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Answer by gardens4you.ie
Sep 1, 2022
We had 10ºC in April and the plants are just coming out of their dormancy. The pictures on our site are always for illustrative purposes and show you the product in the summer. Once planted they will grow very quickly rest assure they are 1 year guaranteed.
 Verified review
Apr 13, 2022
Plants seemed to have arrived dead, very disappointed.
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Answer by gardens4you.ie
Sep 1, 2022
Do not worry plants are not dead and they are 1 year guaranteed. We had 10ºC in April and the plants are just coming out of their dormancy. The photos on our site are always for illustrative purposes and show you the product in the summertime.
 Verified review
May 7, 2022
Still haven't been delivered, it's over 8 days now
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Answer by gardens4you.ie
Sep 1, 2022
After shipping delivery is about 4-5 working days. Wording days are from Monday to Friday weekends and bank holidays not included. Your order was shipped the 03/05/2022 and delivered the 09/05/2022.
 Verified review
Jan 21, 2022
No details on expected shipping or delivery
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Answer by gardens4you.ie
Jan 31, 2022
Our confirmation email with tracking arrived probably in your spams or deleted items. The order was shipped the 17/01/2022 parcel 05168997479537 delivered the 22/01/2022.
 Verified review
Mar 28, 2022
Still haven't received my plants
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Answer by gardens4you.ie
Sep 1, 2022
No need to give a review on the site if your order is in transit, thank you to respect the delivery time to leave an objective comment afterwards. Your order was shipped the 23/03/2022 and delivered the 29/03/2022. Parcel information Consignee information Parcel handed to DPD In transit At parcel delivery centre Parcel out for delivery Delivered Parcel label number 0516 8997 5112 79 F Shipment number i Show shipment number Delivery status The parcel was delivered 29.03.2022, 10:58. Delivery status Date Time DPD parcel centre Parcel status+ 29.03.2022 10:58 Tralee, County K ... Delivered. Evidence 29.03.2022 07:58 Tralee, County K ... Out for delivery. 23.03.2022 18:56 Vijfhuizen (NL) In transit. 23.03.2022 15:52 DPD data centre Order information has been transmitted to DPD.
 Verified review
Jun 27, 2022
No pot came!
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Answer by gardens4you.ie
Jun 30, 2022
All bonsai plants advertise on our website are delivered in a ceramic pot, it is impossible that you received a bonsai without pot ,they came directly potted from our various suppliers we do not advertise them as bare roots or without pots. Please send photos to our customer service we will be happy to solve the issue.
 Verified review
Jul 25, 2022
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Answer by gardens4you.ie
Sep 1, 2022
If you have left 2 stars you certainly have an interesting opinion to share about your order our customer service is ready to receive it in order to help you.
 Verified review
Jul 17, 2022
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Answer by gardens4you.ie
Sep 1, 2022
If you have left 2 stars you certainly have an interesting opinion to share about your order our customer service is ready to receive it in order to help you.
 Verified review
Jul 3, 2022
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Answer by gardens4you.ie
Sep 1, 2022
If you have left 2 stars you certainly have an interesting opinion to share about your order our customer service is ready to receive it in order to help you.
 Verified review
May 21, 2022
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Answer by gardens4you.ie
Sep 1, 2022
If you have left 2 stars you certainly have an interesting opinion to share about your order our customer service is ready to receive it in order to help you.
 Verified review
May 13, 2022
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Answer by gardens4you.ie
Sep 1, 2022
If you have left 2 stars you certainly have an interesting opinion to share about your order our customer service is ready to receive it in order to help you.
 Verified review
Apr 4, 2022
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Answer by gardens4you.ie
Sep 1, 2022
If you have left 2 stars you certainly have an interesting opinion to share about your order our customer service is ready to receive it in order to help you.
 Verified review
Dec 10, 2021
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Answer by gardens4you.ie
Dec 21, 2021
If you have any problems with your order please take contact with our customer service at customerservice@gardens4you.ie we would like to know why you gave us only 2 stars.