gardens4you.ie
Reviews:

674 reviews in the last 12 months5,149 total reviews  

4.37
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Top positive review

Aug 14, 2023
 Verified review
Plants were healthy and delivered in just a few days . All good experience from start to finish . Great website ----- good info and timely updates on purchase. I have a 23 year old garden and am by the sea with a windy wet climate so gardening is a challenge . Never very cold but always quite wet . Hydrangeas and Berberis along with a handful of other shrubs and perennials survive nicely here so my garden has always brought me many compliments . My recent purchases from you will of course further enhance my garden.

Top negative review

Jun 7, 2023
 Verified review
Dead,rotten and unrecognisable plants sent!!! I have received my order and I have never seen anything like this before: dead, rotten, mouldy and unrecognisable plants. This must be some joke or I don’t even know what to call it. There is no way, you can plant them. I just want my money back and someone to collect that stuff, as I am not wasting more money to send those plants back. I already paid more than 120 euro.
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Reviews for gardens4you.ie

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8 days ago
 Verified review
Shipping took to long to start, not to deliver but to start. Order wasn't shipped until a week after and took too long for the cost. I can order items from China for less money and free shipping. Suggest they read their reviews also
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9 days ago
 Verified review
Poorly secured shipment. The seedlings were loosely thrown in; one of them did not survive (completely broken)
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10 days ago
 Verified review
After service. Had a question and received reply within hours
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11 days ago
 Verified review
very good quality good growth
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12 days ago
 Verified review
Everything came well packaged. A couple of the trees were WAY smaller than I anticipated. As someone with no experience, I hope I can keep everything alive. I would shop here again.
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Mar 15, 2024
 Verified review

Good Experience

Very good value. Plants are healthy. Delivery prompt.
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Mar 13, 2024
 Verified review
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Mar 7, 2024
 Verified review

Young trees damaged during transport

The cardboard box should have sort of root retainer inside to prevent football moving so the young trees don't fly around during (wrong)transport. That would prevent the young shoots from getting damaged. The sticker on the box is clever but during handling thousands such boxes a day in a big mailcenter it will still happen that one gets upside down and break all fragile shoots... I got a delivery with a badly damaged tree and I get a replacement free of charge, no questions asked. That's customer care as it should be...
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Mar 5, 2024
 Verified review
Received in a timely manner, a bit smaller than I expected. Not sure yet if they will survive as there are no buds yet.
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Answer by gardens4you.ie
Mar 5, 2024
In winter, perennial plants, shrubs, and trees that are grown outdoors (where it is 2ºC in the morning) do not yet show growth because the sap is dormant and not yet circulating. Do not worry, once our products are planted in well-drained and clean soil, the order is guaranteed from the date of purchase until May 1, 2024, giving you ample time to contact us with new photos if there is no growth by mid-spring.
Feb 20, 2024
 Verified review

Great plants

Great products. Purchased gorgeous pots as well as plants. Plants very healthy and sent with care. Shipping is pricey but would be worth it if buying a lot
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Feb 17, 2024
 Verified review
The bulbs were well packaged, but it would have been nice if there was a picture on each package.
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Feb 17, 2024
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Feb 14, 2024
 Verified review
Plants extremely small
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Answer by gardens4you.ie
Feb 15, 2024
Thank you for taking the time to share your feedback. We appreciate your concern about the size of the plants you received. It's important to note that during the transition from autumn to winter, many plants enter a dormant phase, leading to a temporary halt in visible growth. This natural process is crucial for the plant's overall health and ensures a strong start when the growing season resumes in spring. The small size you observe is likely a result of this dormancy, and we assure you that, given the right care and conditions, the plants will exhibit robust growth when the season is conducive. If there are specific care instructions provided with your order, following them diligently will contribute to the successful development of your plants.
Feb 13, 2024
 Verified review

All around a good service

Easy purchase/ payment. Fast shipping and well packaged.
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BH
Feb 12, 2024
 Verified review
Plants arrived in a good condition
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Answer by gardens4you.ie
Feb 13, 2024
Thank you for your feedback. We're glad to hear that your plants arrived in good condition. If you have any questions or need further assistance, please don't hesitate to reach out. We appreciate your support!
Feb 9, 2024
 Verified review
Great selection of products at a very competitive price with very fast shipping
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Feb 3, 2024
 Verified review

****

Everything I ordered was delivered on time. But I wanted to order more copies of the item and I will have to pay for delivery again.
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Jan 3, 2024
 Verified review
Good vaue and received on time
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Dec 23, 2023
 Verified review

7 of the 15 bare root plants were of very poor quality

The Speedy prompt delivery was cancelled out by the poor quality bareroot plants, they looked more like root cuttings, difficult to distinguish the top from the bottom , see photo. very little information didn’t help either, waste of money
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Answer by gardens4you.ie
Dec 29, 2023
We would like to draw your attention to the response provided by our customer service, which appears to have been overlooked or deliberately disregarded in your recent communication. The information conveyed in the aforementioned response remains accurate, and we kindly request your consideration of the details therein. 2 days ago (Wed, 27 Dec 2023 at 4:31 PM) Customer service reply) Good afternoon, Thank you for bringing this matter to our attention, your satisfaction is of the utmost importance to us. After reviewing the provided photos, we want to assure you that the appearance of Gypsophila paniculata roots is within the normal range. Prior to planting, we recommend soaking the roots in a bowl of water for approximately four hours. This process helps hydrate and prepare them for successful planting. Despite their initial appearance, Gypsophila paniculata roots possess a natural ability to seek out light, when buried under a layer of soil at a depth of 10-12 centimeters. Rest assured, once these products are planted in well-drained, clean soil, your order is guaranteed from the date of purchase until May 1, 2024. This timeframe provides ample opportunity to monitor growth and address any concerns. We encourage you to reach out with new photos in the event of non-growth in mid-spring. Your satisfaction is our priority, and we appreciate your understanding. If you have further questions or concerns, please feel free to contact us. Best regards, The Customer Service
Dec 18, 2023
 Verified review

Great site. Easy to use , quick responses.

Easy to use website, quick responses and quick delivery. Packages very well. The plants were bought as a gift and instructions for 'planting out' were forwarded which was great to receive but as someone who doesn't have a huge amount of knowledge about plants it would have been good to receive a little 'how to care for your plant' card as I'm responsible for keeping them alive until they're gifted. 😳😵‍💫 Overall very pleased.
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